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Lockbox Payment Processor Jobs in Cincinnati, OH

Fifth Third Bank

Default Specialist I

Cincinnati, OH · On-site

... payment. Monitors Mortgage and Consumer billing inboxes and gains approval for any fee request over ... Reviews and processes incoming checks or wires through the Default Lockbox. Monitors funds within ...

Clarke Power Services

Accounts Receivable Staff

Cincinnati, OH · On-site

$19.50 - $25.75/hr

Process credit card payments * Prepare deposits for checks mailed directly to the office instead of the lockbox * Scan all pertinent customer information in AppE * Strong desire to work with new ...

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All JobsLockbox Payment Processor JobsLockbox Payment Processor Jobs in Cincinnati, OH

Lockbox Payment Processor information

See Cincinnati, OH salary details

$9

$17

$25

How much do lockbox payment processor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for lockbox payment processor in Cincinnati, OH is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.89 per hour, depending on experience, location, and employer.

What is a lockbox payment processor?

A Lockbox Payment Processor is a professional who handles the receipt, processing, and depositing of payments sent to a company's lockbox, which is a secure post office box managed by a bank. Their main responsibilities include opening mail, extracting payments and remittance documents, scanning checks and related paperwork, verifying payment information, and ensuring timely deposit into the appropriate bank accounts. This role is important for businesses that receive a high volume of payments by mail, as it streamlines cash flow and reduces processing times. Lockbox payment processors must be detail-oriented and able to handle financial data confidentially.

What are the key skills and qualifications needed to thrive as a lockbox payment processor?

To excel as a Lockbox Payment Processor, you need strong attention to detail, data entry proficiency, and a high school diploma or equivalent. Familiarity with payment processing software, scanning equipment, and basic banking systems is typically required. Time management, reliability, and the ability to maintain confidentiality are essential soft skills that set top performers apart. These skills ensure accurate, timely, and secure processing of payments, which is critical for maintaining client trust and operational efficiency.

What are some common challenges faced by lockbox payment processors, and how can they be managed effectively?

Lockbox Payment Processors often deal with high transaction volumes and strict deadlines, making accuracy and speed essential. Common challenges include reconciling discrepancies, handling exceptions such as unreadable checks or missing remittance information, and adapting to frequent updates in client instructions. These can be managed effectively by developing strong attention to detail, utilizing available software tools for validation, and maintaining clear communication with team members and supervisors. Regular training and a supportive team environment also help processors stay updated on best practices and minimize errors.

What is the difference between Lockbox Payment Processor vs Accounts Payable Clerk?

AspectLockbox Payment ProcessorAccounts Payable Clerk
Primary RoleProcesses incoming payments via lockbox services, ensuring accurate posting to accountsManages and processes outgoing payments, invoices, and vendor accounts
CredentialsTypically requires accounting or finance certifications, familiarity with banking systemsRequires accounting knowledge, often an associate degree or similar
Work EnvironmentBanking, finance departments, or outsourced payment processing firmsCorporate finance or accounting departments within organizations
Industry UsageCommon in banking, finance, and large corporations handling high-volume paymentsWidely used across industries for managing company expenses and vendor payments

While both roles involve financial processing, a Lockbox Payment Processor focuses on incoming payments received via bank lockbox services, ensuring accurate posting. An Accounts Payable Clerk manages outgoing payments and vendor invoices. Both roles require accounting knowledge but serve different functions within financial operations.

What are popular job titles related to Lockbox Payment Processor jobs in Cincinnati, OH?

For Lockbox Payment Processor jobs in Cincinnati, OH, the most frequently searched job titles are:

What job categories do people searching Lockbox Payment Processor jobs in Cincinnati, OH look for?

The top searched job categories for Lockbox Payment Processor jobs in Cincinnati, OH are:

Lockbox Payment Processor jobs near you
Infographic showing various Lockbox Payment Processor job openings in Cincinnati, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $35,905 per year, or $17.3 per hour.

Default Specialist I

Fifth Third Bank

Cincinnati, OH • On-site

Full-time

Re-posted 21 days ago

Fifth Third Bank rating

7.6

Company rating: 7.6 out of 10

Based on 114 frontline employees who took The Breakroom Quiz

99th of 175 rated banks

Job description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION: Working under close supervision, verifies work completed on incoming invoices from various vendors and has invoices processed for payment. Monitors Mortgage and Consumer billing inboxes and gains approval for any fee request over Investor or Bank allowable limits. Reviews and processes incoming checks or wires through the Default Lockbox. Monitors funds within Default unapplied buckets, reviews Charge Off Reports and processes Charge Offs if appropriate. Specialist must follow Investor, departmental and legal guidelines and is required to utilize multiple systems. Responsibilities may include handling confidential or restricted information requiring the individual to maintain confidentiality.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.
Accountable for always doing the right thing for customers and colleagues while ensuring that actions and behaviors drive a positive customer experience.
While operating within the Bank's risk appetite, achieves results
by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
DUTIES & RESPONSIBILITIES:
  • Reviews incoming Invoices from multiple vendors for different lines of business to insure that billed items were accurately assessed.
  • Decisions and processes incoming invoices by approving for payment or denying payment.
  • Gains approval for any fee request over Investor or Bank allowable limits.
  • Posts funds to Default accounts as needed.
  • Creates and maintains reports as needed and distributes them to management or third-party vendors when required.
  • Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES: None
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
  • High school diploma or equivalent.
  • Minimum two years general office, accounts receivable/payable, or the equivalent education/experience.
  • Excellent oral and written communication skills.
  • Strong attention to detail.
  • Solid mathematical skills.
  • Good knowledge of PC's, Microsoft Office Products including Outlook, Excel, Word and internet functions.
  • Systems experience with Ice LoanSphere/Director is a plus.
  • Annual Compliance and Regulatory Certifications as required by Fifth Third Bank.
  • Professional maturity and ability to work in a team environment while maintaining confidentiality.

WORKING CONDITIONS:
  • Normal office environment with little exposure to dust, extreme temperatures.
  • Noise level is moderate.
  • Extended viewing of CRT screen.
  • Repetitive keystroke movements.
  • Overtime as required.

Default Specialist I
At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.
Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.
LOCATION -- Cincinnati, Ohio 45227
Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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