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Lockbox Operations Jobs in Chicago, IL (NOW HIRING)

PNC

Lockbox Processor

Itasca, IL

$33K - $55K/yr

As a Lockbox Processor within PNC's AR Advantage Operations organization, you will be based in Itasca, IL. The work schedule for this role is Sunday - Thursday, 7:00 AM - 3:30 PM. PNC is an in-office ...

PNC

Lockbox Processor (GOV)

Itasca, IL · On-site

$33K - $55K/yr

As a Lockbox Processor within PNC's AR Advantage Operations organization, you will be based in Itasca, IL. *The shift schedule for this role will be Sunday - Thursday 9:00 PM - 5:30 AM PNC is an in ...

PNC Bank

Lockbox Processor (GOV)

Itasca, IL

$33K - $55K/yr

As a Lockbox Processor within PNC's AR Advantage Operations organization, you will be based in Itasca, IL. *The shift schedule for this role will be Sunday - Thursday 9:00 PM - 5:30 AM PNC is an in ...

Medasource

BSC: Customer Service Support

Orland Park, IL · On-site

$17 - $18/hr

... operations, or business-to-business customer support. WHAT YOU'LL DO * Respond to inbound inquiries ... Provide support for products such as Commercial Online Banking, Lockbox Services, Cash Vault ...

Calculated Hire

Customer Support Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Provide support for products such as Commercial Online Banking, Lockbox Services, Cash Vault ... Perform additional operational and customer support responsibilities as needed Required ...

Robert Half

Cash Application Specialist

Oak Brook, IL · On-site

$24.70 - $28.60/hr

We are looking for a detail-oriented Cash Application Specialist to support receivables operations ... lockbox activity, checks, and card payments. * Investigate unapplied receipts, deduction claims ...

STA KLEEN INC

Scheduling Coordinator

Schaumburg, IL · On-site

$17.50 - $22.25/hr

... lockbox codes, payment details, and special requests. Manage and maintain the upcoming schedule ... operation running smoothly, we would like to hear from you.

HR Manager

Be Seen First

Real Estate Administrative Assistant

Saint Charles, IL · On-site

$50K - $55K/yr

Schedule photographers, stagers, lockbox installation, and other vendor services * Prepare and ... operations. You'll gain hands-on experience with the listing process, MLS, CRM systems, client ...

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Showing results 21-40

All JobsLockbox Operations JobsLockbox Operations Jobs in Chicago, IL

Lockbox Operations information

See Chicago, IL salary details

$102.5K

$149.2K

$198.8K

How much do lockbox operations jobs pay per year?

As of Sep 7, 2026, the average yearly pay for lockbox operations in Chicago, IL is $149,155.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,200.00 and $197,800.00 per year, depending on experience, location, and employer.

What is lockbox operations?

Lockbox Operations refers to a service provided by banks where they receive, process, and deposit payments on behalf of businesses. These operations involve collecting mail payments sent to a secure P.O. box, opening and scanning checks, and posting payment information to the appropriate accounts. This helps companies speed up the processing of incoming payments, reduce in-house processing costs, and improve cash flow management. Lockbox Operations staff ensure that payments are processed accurately and securely, and may also handle remittance documents and provide daily transaction reports to clients.

What are the key skills and qualifications needed to thrive in lockbox operations?

To excel in Lockbox Operations, you need strong attention to detail, analytical abilities, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with lockbox processing systems, banking software, and document imaging tools is essential. Excellent organizational skills, reliability, and effective communication help individuals stand out in this role. These competencies ensure accurate processing of financial transactions, minimize errors, and support efficient workflow in high-volume banking environments.

What are some common challenges faced in lockbox operations, and how are they typically addressed?

In Lockbox Operations, a frequent challenge is managing large volumes of payments while ensuring accuracy and meeting strict processing deadlines. Errors in data entry or delays can impact client satisfaction and financial reporting. Teams typically address these challenges by using advanced automated systems, following standardized procedures, and conducting regular quality checks. Collaboration with IT and client service teams is also essential to quickly resolve technical issues or exceptions and maintain a high level of service.

What is the difference between Lockbox Operations vs Cash Processing Clerk?

AspectLockbox OperationsCash Processing Clerk
CredentialsBanking certifications, familiarity with banking softwareBasic financial or clerical experience, sometimes banking knowledge
Work EnvironmentBank branches, processing centers, financial institutionsBank branches, back-office financial departments
Industry UsageFinancial services, bankingBanking, retail banking, financial institutions
Job FocusProcessing incoming payments via mailed checks, electronic paymentsHandling cash, verifying deposits, data entry

Lockbox Operations primarily involves managing incoming payments received through mail or electronic means, focusing on processing and depositing funds efficiently. Cash Processing Clerks handle cash transactions, verify deposits, and perform data entry tasks. While both roles support banking operations, Lockbox Operations emphasizes payment processing, whereas Cash Processing Clerks focus on cash handling and verification.

What are popular job titles related to Lockbox Operations jobs in Chicago, IL?

For Lockbox Operations jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Lockbox Operations jobs in Chicago, IL look for?

The top searched job categories for Lockbox Operations jobs in Chicago, IL are:

Lockbox Operations jobs near you
Infographic showing various Lockbox Operations job openings in Chicago, IL as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 2% Temporary, and 2% Contract. Highlights an 96% In-person, 2% Hybrid, and 2% Remote job distribution, with an average salary of $149,155 per year, or $71.7 per hour.

Lockbox Processor

PNC

Itasca, IL

$33K - $55K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

PNC Bank rating

7.7

Company rating: 7.7 out of 10

Based on 348 frontline employees who took The Breakroom Quiz

92nd of 175 rated banks

Job description


Job Profile
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Lockbox Processor within PNC's AR Advantage Operations organization, you will be based in Itasca, IL.
The work schedule for this role is Sunday - Thursday, 7:00 AM - 3:30 PM. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description
  • Extracts remittances based on standard operating procedures. Responsible for maintaining specific productivity and quality levels. May require some machine operation and basic ten key skills.
  • Processes and/or reconciles transactions in accordance with established policies and procedures.
  • Ensures the appropriate materials, documentation and capacity are available to complete transactions. Confirms equipment is operational, if applicable.
  • Provides feedback on workflow and work received.
  • Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

To learn more about this and other opportunities on our team. Watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsData Entry, Process Improvements, Risk Mitigation Strategies, Standard Operating Procedure (SOP), Work Processes CompetenciesAccuracy and Attention to Detail, Managing Multiple Priorities, Operational Functions, Standard Operating Procedures Work ExperienceRoles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. EducationNo Degree CertificationsNo Required Certification(s) LicensesNo Required License(s) Language Assessments No Required or Preferred Language Assessments Pay Transparency Base Salary: $33,000.00 – $55,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 09/04/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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