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Lockbox Operations Manager Jobs in Durham, NC (NOW HIRING)

McKesson

Manager of Billing and Administration

Cary, NC · On-site

... the lockbox, etc. This position works closely with Operations, Payer Access, Cash Applications, Account Management, Compliance and Finance teams by establishing appropriate billing processes to ...

defi AUTO LLC

Cash Management Manager

Raleigh, NC · On-site

$70K - $75K/yr

... their operations. The company's comprehensive suite of originations, servicing, and analytics ... lockbox, ACH, card, online bill pay), and customer research request. Essential Functions:

All JobsLockbox Operations JobsLockbox Operations Manager JobsLockbox Operations Manager Jobs in Durham, NC

Lockbox Operations Manager information

See Durham, NC salary details

$30K

$61.3K

$114.5K

How much do lockbox operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for lockbox operations manager in Durham, NC is $61,318.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $74,900.00 per year, depending on experience, location, and employer.

What is a lockbox operations manager?

Lockbox Operations Managers oversee the processing of incoming payments (often checks) received through a lockbox service, which is a secure way for organizations to collect payments by having them sent directly to a bank. They are responsible for managing the team that handles payment processing, ensuring accuracy, compliance, and efficiency in the workflow. Additionally, they implement process improvements, manage client relationships, and ensure all regulatory and security standards are met. This role is crucial in industries such as banking and financial services, where timely and accurate payment handling is essential.

What skills and qualifications are needed to be a lockbox operations manager?

To thrive as a Lockbox Operations Manager, you need expertise in payment processing, cash management, and a solid understanding of banking regulations, typically supported by a bachelor’s degree in finance or a related field. Familiarity with lockbox processing platforms, treasury management systems, and compliance software is crucial. Strong leadership, attention to detail, and problem-solving abilities are essential soft skills for managing teams and ensuring operational accuracy. These competencies enable efficient transaction processing, regulatory compliance, and high service quality in a fast-paced financial environment.

What are common challenges faced by a lockbox operations manager, and how can they be addressed?

Lockbox Operations Managers often encounter challenges such as ensuring timely processing of large volumes of payments, maintaining accuracy under tight deadlines, and managing evolving regulatory requirements. Addressing these challenges requires strong organizational skills, effective use of automation technology, and consistent staff training to prevent errors. Additionally, fostering clear communication with both internal teams and external clients helps resolve discrepancies quickly and maintain high service standards.

What is the difference between Lockbox Operations Manager vs Lockbox Specialist?

AspectLockbox Operations ManagerLockbox Specialist
CredentialsTypically requires a bachelor's degree in finance, accounting, or related field; certifications like CPA or CAMS are a plusUsually requires a high school diploma or associate degree; certifications are less common
Work EnvironmentOversees teams in banking or financial institutions, managing operations and processesPerforms daily lockbox processing tasks, often in a banking or financial setting
Employer & Industry UsageUsed by banks, financial services, and corporations managing receivablesCommonly employed within banks and financial institutions for payment processing

The Lockbox Operations Manager oversees the entire lockbox processing operation, managing teams and ensuring efficiency, while the Lockbox Specialist handles the day-to-day processing of payments. Both roles are essential in financial institutions but differ in scope, responsibilities, and required experience.

What job categories do people searching Lockbox Operations Manager jobs in Durham, NC look for?

The top searched job categories for Lockbox Operations Manager jobs in Durham, NC are:

What cities near Durham, NC are hiring for Lockbox Operations Manager jobs?

Cities near Durham, NC with the most Lockbox Operations Manager job openings:

Lockbox Operations Manager jobs near you
Infographic showing various Lockbox Operations Manager job openings in Durham, NC as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $61,318 per year, or $29.5 per hour.

Lockbox Operations Specialist I (On-Site Graham NC)

Labcorp

Graham, NC

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Labcorp rating

6.6

Company rating: 6.6 out of 10

Based on 1,158 frontline employees who took The Breakroom Quiz

95th of 121 rated laboratories

Job description


Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.


Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorpis seeking a Lockbox Operations Specialist I to join our team at 1225 Jay Lane Graham, NC.

Work Schedule: Monday - Friday, 8:00am- 5:00pm EST Monday-Friday.

Job Responsibilities

  • Read daily emails

  • Help maintain the SLA (Service Level Agreement)

  • Respond to any incoming emails

  • Complete required training

  • Share best practices with the team

  • Continually supports the Lean Principles

  • Offers suggestions to supervisor/team lead to improve processes

  • Be able to differentiate between various types of payments from multiple companies

  • Sort and prep checks for deposit

  • Sort/ Process credit card payments

  • Maintain personal time and PLB in Workday

  • Update management on suggestions, feedback, and process improvements.

Minimum Qualifications

  • High School Diploma or GED or equivalent

  • 1 year or more work experience

Preferred Qualifications

  • 2 years or more working with Lockbox operations

Additional Job Standards

  • Understanding of lockbox processes

  • Basic EOB/Insurance knowledge

  • Understanding of basic accounting processes

  • Ability to 10-key with efficiency and accuracy

Application Window Closes:8/28/2026

Pay Range:$ 17.75 - $21.00 per hour

All job offers will bebased on a candidate's skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.


Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.


We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit ouraccessibility siteor contact us atLabcorp Accessibility. Formore information about how we collect and store your personal data, please see ourPrivacy Statement.


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