ZipRecruiter

Log In

1

Lobby Assistant Jobs (NOW HIRING)

HM Alpha Hotels

Lobby Attendant

Indianapolis, IN · On-site

$16/hr

Division Hilton Indianapolis Description The Lobby Attendant will maintain the cleanliness and ... Under supervision, work to build a "team" approach among the various hotel departments to assist in ...

Washington Athletic Club

Lobby Ambassador

Seattle, WA · On-site

$26.50/hr

... assist with luggage storage as requested Ensure that the reception area and Lobby are maintained in a clean, organized manner Respond to guest complaints or concerns in a prompt and professional ...

Envolve Client Services Group

Lobby Attendant

Denver, CO · On-site

$19 - $20/hr

To attend the door of the apartment building and assist those entering. DUTIES: - Answer the phone - Buzzing in guest and making sure they sign the guest sign in book. Must maintain the guest log ...

Washington Athletic Club

Lobby Ambassador

Seattle, WA · On-site

$26.50/hr

... assist with luggage storage as requested • Ensure that the reception area and Lobby are maintained in a clean, organized manner • Respond to guest complaints or concerns in a prompt and ...

HM Alpha Hotels

Lobby Attendant

Valencia, CA · On-site

$16.90/hr

Division Hyatt Valencia Description The Lobby Attendant will maintain the cleanliness and ... Under supervision, work to build a "team" approach among the various hotel departments to assist in ...

City of Hope

Lobby Ambassador - Days, OC

Irvine, CA

$14.75 - $18.50/hr

The Lobby Ambassador provides a high level of customer service to assist with meet and greet, mobility, wayfinding, directions, and connecting patients and families to City of Hope resources. The ...

Compass Group

LOBBY ATTENDANT

Newark, NJ · On-site

$23.65/hr

The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass ... The lobby attendant will assist with helping visitors and patients find their way around the ...

next page

Showing results 1-20

All JobsLobby JobsLobby Assistant Jobs

Lobby Assistant information

What are some typical challenges a Lobby Assistant faces when managing high visitor volumes, and how can they be effectively addressed?

Lobby Assistants often encounter challenges during peak hours, such as managing long lines, ensuring efficient visitor check-in, and maintaining security protocols. To handle these situations effectively, strong organizational skills, calm communication, and familiarity with digital visitor management systems are essential. Proactively greeting guests, setting clear expectations, and collaborating with security or front desk teams can help create a smooth and welcoming experience even during busy periods.

What is a Lobby Assistant?

A Lobby Assistant is a professional responsible for greeting visitors, managing front desk operations, and providing general assistance in the lobby area of an organization. Their duties often include answering inquiries, directing guests, handling mail or deliveries, and maintaining the cleanliness and security of the lobby. Lobby Assistants play a key role in creating a welcoming and organized environment, ensuring that guests have a positive first impression of the company. They may also assist with administrative tasks and support other staff as needed.

What are the key skills and qualifications needed to thrive as a Lobby Assistant, and why are they important?

To thrive as a Lobby Assistant, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with visitor management systems, phone switchboards, and office software is often required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure make someone stand out in this role. These skills ensure efficient operations, positive first impressions, and effective communication within an organization.

What is the difference between Lobby Assistant vs Receptionist?

AspectLobby AssistantReceptionist
Primary RoleAssist visitors, manage lobby area, provide informationAnswer phones, greet visitors, handle front desk tasks
Work EnvironmentCorporate buildings, hotels, hospitalsOffice reception areas, hotels, clinics
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, communication skills

Both roles involve front-desk duties and customer interaction, but a Lobby Assistant often focuses more on visitor management and providing information in larger or more specialized environments, while a Receptionist handles general administrative tasks and communication at the front desk.

What cities are hiring for Lobby Assistant jobs? Cities with the most Lobby Assistant job openings:
What are the most commonly searched types of Lobby jobs? The most popular types of Lobby jobs are:
What states have the most Lobby Assistant jobs? States with the most job openings for Lobby Assistant jobs include:
Lobby Assistant jobs near you
Infographic showing various Lobby Assistant job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Lobby Attendant

SHAMIN HOTELS MASTER

Portsmouth, VA

$14.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Who are we looking for?

Are you someone who values teamwork, takes ownership of your role, and is passionate about serving our guests with warmth and hospitality? Shamin Hotels invites you to join our team! Whether you're greeting guests with a friendly smile, assisting them with their needs, or going the extra mile to ensure their stay is nothing short of perfect, your dedication to service excellence will shine through in everything you do. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. Whether you're a seasoned professional or just starting your career, we have opportunities for you to grow and excel with us!

Why Should You Work for Shamin Hotels?

Amazing Benefits! In addition to competitive pay, we offer a range of benefits for full-time associates, including health, dental, vision, accident and short and long term disability insurance, pet insurance, gym membership discounts, Paid time off, Paid holidays, Shamin Perk discounts on tickets, rental cars and attractions, footwear discounts, 401K plan with company match, employee discounts at our branded hotels and more!

Endless Opportunities! With over 70 hotels in our portfolio and plans for further expansion, there are endless opportunities for growth and advancement at Shamin Hotels. Whether you're interested in front-line operations, corporate management, or hotel development, we have opportunities for you to shine.

Advancement! We're proud of our track record of promoting from within. At Shamin Hotels, we're committed to nurturing talent and providing opportunities for our employees to thrive. Join us and be part of a company where your potential is limited only by your ambition. We look forward to welcoming you to the Shamin Hotels family!

How to Apply:

If you are passionate about hospitality and ready to embark on a rewarding career with Shamin Hotels, we want to hear from you! Please apply here: https://shaminhotels.jobaline.com/

Enter the job title and location and apply!

Position Overview:

The Hilton Lobby Ambassador is a key representative of the hotel, responsible for creating a welcoming and memorable experience for guests from the moment they enter the lobby. They provide exceptional customer service, assist with guest inquiries, and ensure that guests feel valued and well taken care of throughout their stay.

Essential Job Functions:

Guest Greeting and Assistance:

Welcome guests as they enter the lobby, providing a warm and friendly greeting.

  • Offer assistance with luggage, directions, and other guest needs.
  • Escort guests to the front desk for check-in or to other areas of the hotel as requested.

Information and Concierge Services:

  • Provide information about hotel amenities, services, and local attractions.
  • Assist guests with restaurant reservations, transportation arrangements, and ticket bookings.
  • Offer personalized recommendations and insider tips to enhance the guest experience.

Problem Resolution:

  • Address guest concerns or complaints promptly and effectively.
  • Liaise with hotel staff and management to resolve issues and ensure guest satisfaction.
  • Follow up with guests to ensure that their needs have been met and that they are satisfied with the resolution.

Lobby Presentation:

  • Ensure that the lobby area is clean, organized, and visually appealing at all times.
  • Monitor and replenish amenities such as newspapers, magazines, and refreshments.
  • Arrange seating areas and decor to create a welcoming and comfortable environment for guests.

Guest Recognition and Engagement:

  • Build rapport with guests and establish personal connections to make them feel valued and appreciated.
  • Remember and acknowledge returning guests, VIPs, and loyal customers.
  • Anticipate guest needs and proactively offer assistance or recommendations.

Safety and Security:

  • Maintain awareness of the lobby area and surroundings to ensure the safety and security of guests and property.
  • Monitor guest activity and report any suspicious behavior or security concerns to management.
  • Follow established safety protocols and emergency procedures in the event of an incident or evacuation.

Top Requirements:

  • Team Up: Be Golden, Collaborate and Help Others Succeed.
  • Own It: Be a role model, Embrace Responsibility and Keep Learning.
  • Passionately Serve: Be Positive, Care Deeply and Create Memories.

About Us:

In a story of entrepreneurial spirit and partnership, P.C. Amin and his brother-in-law B.N. Shah embarked on a remarkable venture in 1978. They seized an opportunity, purchasing a bankrupt hotel in Lumberton, North Carolina. United by their vision and commitment to excellence, they merged their names, Shah and Amin, to create Shamin Hotels. Today, Shamin Hotels stands as a testament to their legacy, having grown into the largest hotel owner and operator in Virginia, with over 70 hotels spanning multiple states. https://shaminhotels.com/

Apply Here!: https://shaminhotels.jobaline.com/

Shamin Hotels is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Qualifications:

  • High school diploma or equivalent.
  • Previous experience in customer service, hospitality, or a related field.
  • Excellent communication and interpersonal skills.
  • Friendly and outgoing personality with a genuine desire to help others.
  • Strong problem-solving abilities and ability to remain calm under pressure.
  • Knowledge of hotel operations, local attractions, and tourist services.
  • Professional appearance and demeanor.
  • Ability to stand, walk, and lift objects for extended periods.
  • Flexibility to work varying shifts, including evenings, weekends, and holidays.

The Hilton Lobby Ambassador plays a vital role in creating a positive first impression and ensuring that guests feel welcome and valued throughout their stay. Their dedication to exceptional service, attention to detail, and proactive approach to guest engagement contribute to the overall success and reputation of the hotel.

Apply