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Lobby Assistant Jobs in California (NOW HIRING)

City of Hope

Lobby Ambassador - Part time, Weekends

Duarte, CA · On-site

$14.75 - $18.25/hr

The City of Hope Lobby Ambassador provides a high level of customer service to assist with transportation, meet and greet, mobility, wayfinding, directions, and connecting patients and families to ...

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Lobby Assistant information

What are some typical challenges a lobby assistant faces when managing high visitor volumes, and how can they be effectively addressed?

Lobby Assistants often encounter challenges during peak hours, such as managing long lines, ensuring efficient visitor check-in, and maintaining security protocols. To handle these situations effectively, strong organizational skills, calm communication, and familiarity with digital visitor management systems are essential. Proactively greeting guests, setting clear expectations, and collaborating with security or front desk teams can help create a smooth and welcoming experience even during busy periods.

What is a lobby assistant?

A Lobby Assistant is a professional responsible for greeting visitors, managing front desk operations, and providing general assistance in the lobby area of an organization. Their duties often include answering inquiries, directing guests, handling mail or deliveries, and maintaining the cleanliness and security of the lobby. Lobby Assistants play a key role in creating a welcoming and organized environment, ensuring that guests have a positive first impression of the company. They may also assist with administrative tasks and support other staff as needed.

What are the key skills and qualifications needed to thrive as a lobby assistant?

To thrive as a Lobby Assistant, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with visitor management systems, phone switchboards, and office software is often required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure make someone stand out in this role. These skills ensure efficient operations, positive first impressions, and effective communication within an organization.

What is the difference between Lobby Assistant vs Receptionist?

AspectLobby AssistantReceptionist
Primary RoleAssist visitors, manage lobby area, provide informationAnswer phones, greet visitors, handle front desk tasks
Work EnvironmentCorporate buildings, hotels, hospitalsOffice reception areas, hotels, clinics
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, communication skills

Both roles involve front-desk duties and customer interaction, but a Lobby Assistant often focuses more on visitor management and providing information in larger or more specialized environments, while a Receptionist handles general administrative tasks and communication at the front desk.

What are the most commonly searched types of Lobby jobs in California?

The most popular types of Lobby jobs in California are:

What cities in California are hiring for Lobby Assistant jobs?

Cities in California with the most Lobby Assistant job openings:

Lobby Assistant jobs near you
Infographic showing various Lobby Assistant job openings in California as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Lobby Ambassador - Part time, Weekends

City of Hope

Duarte, CA

$14.75 - $18.25/hr

Part-time

Posted 15 days ago

City Of Hope rating

8.4

Company rating: 8.4 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

23rd of 887 rated healthcare providers

Job description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

The City of Hope Lobby Ambassador provides a high level of customer service to assist with transportation, meet and greet, mobility, wayfinding, directions, and connecting patients and families to City of Hope resources. The Lobby Ambassador is the liaison between the external environment, valet parking area and the patient registration area and/or hospital destination of the patient.  The Lobby Ambassador provides wayfinding and transportation services by greeting patients/families who are arriving on the Duarte Campus.  In addition, Lobby Ambassadors use an electric vehicle or wheelchair to move the patient from a parking lot or valet area to hospital or outpatient destination.  The Lobby Ambassador delivers services with a high level of engagement, interpersonal skills, safety acuity, and City of Hope values.  

This position typically works Friday 12:45 pm- 9:15 pm , Saturday and Sunday 8:45 am - 5:15 pm, and Monday 12:45 pm - 9:15 pm.

As a successful candidate, you will: 

  • Transport patients around campus safely using electric vehicles.

  • Meet and greet patients and assist with general information and directional assistance.

  • Communicate with other staff and drivers frequently.

  • Demonstrate a willingness and ability to help others at all times.

  • Practice preventative safety procedures.

  • Maintenance of electrical vehicles.

  • Staging/cleaning of Wheelchairs. 

Your qualifications should include: 

  • High school diploma or equivalent

  • Two years of experience in a customer service role with at least one year providing face-to-face customer service.

  • Strong communication and prioritization skills

  • CPR/BLS

  • Current CA Driver’s License 

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer. 

To learn more about our Comprehensive Benefits, please CLICK HERE.

What City Of Hope employees say

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About City of Hope

Sourced by ZipRecruiter

City of Hope is an independent biomedical research and treatment organization for cancer, diabetes and other life-threatening diseases. Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hopes translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope, a subsidiary launched in 2019 serves employers and their health care partners by providing access to City of Hopes specialized cancer expertise. City of Hope is ranked among the nations Best Hospitals in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.

Industry

Hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Duarte, CA, US

Year founded

1913

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