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Lobby Assistant Jobs in Michigan (NOW HIRING)

Bell Tower Hotel

Valet

Ann Arbor, MI · On-site

$14 - $15/hr

To greet guests upon arrival and assist them with checking in and out of the Bell Tower Hotel with their transportation and belongings while generally maintaining the appearance of the hotel lobby ...

Bell Tower Hotel

Valet

Ann Arbor, MI · On-site

$14 - $15/hr

To greet guests upon arrival and assist them with checking in and out of the Bell Tower Hotel with their transportation and belongings while generally maintaining the appearance of the hotel lobby ...

Spark by Hilton

Hotel House Person

Plymouth, MI · On-site

$13.75 - $17/hr

Clean stairwells and lobby areas to uphold hotel standards. * Assist with other cleaning and maintenance tasks as needed to support hotel operations. Requirements * Ability to perform physical tasks ...

Spark by Hilton

Hotel House Person

Plymouth, MI · On-site

$13.75 - $17/hr

Clean stairwells and lobby areas to uphold hotel standards. * Assist with other cleaning and maintenance tasks as needed to support hotel operations. Requirements * Ability to perform physical tasks ...

Spark by Hilton

Hotel House Person

Plymouth, MI · On-site

$13.75 - $17/hr

Clean stairwells and lobby areas to uphold hotel standards. * Assist with other cleaning and maintenance tasks as needed to support hotel operations. Requirements * Ability to perform physical tasks ...

Spark by Hilton

Hotel House Person

Plymouth, MI · On-site

$13.75 - $17/hr

Clean stairwells and lobby areas to uphold hotel standards. * Assist with other cleaning and maintenance tasks as needed to support hotel operations. Requirements * Ability to perform physical tasks ...

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Lobby Assistant information

What is a lobby assistant?

A Lobby Assistant is a professional responsible for greeting visitors, managing front desk operations, and providing general assistance in the lobby area of an organization. Their duties often include answering inquiries, directing guests, handling mail or deliveries, and maintaining the cleanliness and security of the lobby. Lobby Assistants play a key role in creating a welcoming and organized environment, ensuring that guests have a positive first impression of the company. They may also assist with administrative tasks and support other staff as needed.

What are the key skills and qualifications needed to thrive as a lobby assistant?

To thrive as a Lobby Assistant, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with visitor management systems, phone switchboards, and office software is often required. Excellent interpersonal skills, professionalism, and the ability to remain calm under pressure make someone stand out in this role. These skills ensure efficient operations, positive first impressions, and effective communication within an organization.

What are some typical challenges a lobby assistant faces when managing high visitor volumes, and how can they be effectively addressed?

Lobby Assistants often encounter challenges during peak hours, such as managing long lines, ensuring efficient visitor check-in, and maintaining security protocols. To handle these situations effectively, strong organizational skills, calm communication, and familiarity with digital visitor management systems are essential. Proactively greeting guests, setting clear expectations, and collaborating with security or front desk teams can help create a smooth and welcoming experience even during busy periods.

What is the difference between Lobby Assistant vs Receptionist?

AspectLobby AssistantReceptionist
Primary RoleAssist visitors, manage lobby area, provide informationAnswer phones, greet visitors, handle front desk tasks
Work EnvironmentCorporate buildings, hotels, hospitalsOffice reception areas, hotels, clinics
Required CredentialsHigh school diploma, customer service skillsHigh school diploma, communication skills

Both roles involve front-desk duties and customer interaction, but a Lobby Assistant often focuses more on visitor management and providing information in larger or more specialized environments, while a Receptionist handles general administrative tasks and communication at the front desk.

What are the most commonly searched types of Lobby jobs in Michigan?

The most popular types of Lobby jobs in Michigan are:

What cities in Michigan are hiring for Lobby Assistant jobs?

Cities in Michigan with the most Lobby Assistant job openings:

Lobby Assistant jobs near you
Infographic showing various Lobby Assistant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Administrative Assistant

Hilton Worldwide Holdings, Inc.

Detroit, MI • On-site

$17.75 - $24/hr

Full-time

Posted 8 days ago

Key responsibilities

  • Provide day-to-day administrative support to the General Manager, including calendar management, meeting coordination, and correspondence.

  • Coordinate leadership meetings, including preparation of agendas, materials, presentations, meeting minutes, and follow-up on action items.

  • Assist with the organization of special projects, VIP guest arrangements, and support hotel-wide initiatives involving the Executive Office.

Hilton rating

6.4

Company rating: 6.4 out of 10

Based on 767 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description


Exceptional Hospitality Starts with You
Picture yourself brightening someone's day. When you join our NoMad team, that's exactly what you'll do every time you come to work! As an Executive Coordinator, you're not just providing support to department managers - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
  • Provide day-to-day administrative support to the General Manager, including calendar management, meeting coordination, correspondence, and other executive administrative needs.
  • Manage and prioritize the General Manager's calendar, including internal and external meetings, appointments, business commitments, and travel arrangements as needed.
  • Assist with the organization and prioritization of communications on behalf of the General Manager.
  • Coordinate leadership meetings, including preparation of agendas, materials, presentations, meeting minutes, and follow-up on action items.
  • Maintain organized records of executive correspondence, reports, presentations, and other confidential materials.
  • Organize and systematize recurring operational and business reports for the General Manager.
  • Assist the General Manager with special projects and ensure appropriate follow-up with responsible leaders.
  • Coordinate executive-level visits and assist with VIP guest arrangements on behalf of the General Manager as needed.
  • Assist with guest correspondence, inquiries, or follow-up when directed by the General Manager.
  • Support hotel-wide initiatives, leadership events, and special projects involving the Executive Office.
  • Provide confidential administrative support to the Director of People & Development.
  • Assist with preparation, organization, and maintenance of confidential team member correspondence and documentation.
  • Support recruitment activities, including interview scheduling, candidate communication, and coordination with hiring leaders.
  • Assist with pre-employment and onboarding administration for new team members, including orientation schedules, materials, and related onboarding activities.
  • Support team member engagement and recognition initiatives, including the engagement calendar, celebrations, appreciation events, and other culture-building activities.
  • Assist with coordination of training sessions, meetings, and People & Development events.
  • Assist team members with general administrative questions and appropriately direct matters requiring the attention of the Director of People & Development.
  • Assist with Hilton systems administration related to onboarding and separation, including user creation or termination, Hilton Lobby access, and Hilton University assignments, as appropriate and authorized.
  • Liaise with IT regarding new user setup, departing team members, open support tickets, distribution groups, and other administrative technology needs.
  • Assist with preparation and tracking of People & Development reports, deadlines, compliance-related administrative requirements, and special projects.
  • Maintain strict confidentiality regarding employee relations matters, compensation, investigations, medical information, personnel records, and other sensitive information encountered through the position.

Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Education
High school diploma or equivalent required. Associate or bachelor's degree in Business Administration, Hospitality, Human Resources, or a related field preferred. Equivalent relevant experience may be considered.
Experience
  • Previous administrative, executive support, hospitality, or Human Resources experience required.
  • Experience supporting senior leadership in a fast-paced environment strongly preferred.
  • Hospitality experience preferred; luxury hospitality experience is a plus.
  • Experience handling confidential information and coordinating multiple priorities required.

About Us
Join an Award-Winning Workplace Culture
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.
Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay-we're a great place to work.

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