1

Loan Assistant Jobs in Springfield, MA (NOW HIRING)

Loan Officer

Enfield, CT · On-site

$63K - $85K/yr

The Loan Officer is a customer focused role serving in a relationship management capacity to represent the Association with both existing and prospective borrowers. This person delivers a ...

Loan Processing Representative

Holyoke, MA · On-site

$18.50 - $24.50/hr

Loan Processing Representative The Loan Processing Representative plays a critical role in supporting the Bank's lending operations by onboarding new loan applications received through various ...

The Loan Processing Representative plays a critical role in supporting the Bank's lending operations by onboarding new loan applications received through various channels and ensuring a seamless ...

Meet with prospective customers, provide them information on mortgage loan rates and terms, and ... Work with the team to assist underwriting approval. Maintain contact with customers and follow ...

The Basics: • Meet with prospective customers, provide them information on mortgage loan rates ... assist underwriting approval. • Maintain contact with customers and follow through on mortgage ...

Location: 950 Silver Lane - East Hartford, Connecticut 06118 Job Summary The Mortgage Loan Officer (MLO) assists clients with the origination of residential mortgage loans, including providing ...

Location: 950 Silver Lane - East Hartford, Connecticut 06118 Job Summary The Mortgage Loan Officer (MLO) assists clients with the origination of residential mortgage loans, including providing ...

PeoplesBank is seeking a motivated and customer-focused Residential Mortgage Loan Officer to generate residential mortgage business within our primary lending areas throughout Western Massachusetts.

PeoplesBank is seeking a motivated and customer-focused Residential Mortgage Loan Officer to generate residential mortgage business within our primary lending areas throughout Western Massachusetts.

PeoplesBank is seeking a motivated and customer-focused Residential Mortgage Loan Officer to generate residential mortgage business within our primary lending areas throughout Western Massachusetts.

PeoplesBank is seeking a motivated and customer-focused Residential Mortgage Loan Officer to generate residential mortgage business within our primary lending areas throughout Western Massachusetts.

Showing results 21-40

Loan Assistant information

See Springfield, MA salary details

$28.9K

$41.5K

$54.3K

How much do loan assistant jobs pay per year?

As of Sep 1, 2026, the average yearly pay for loan assistant in Springfield, MA is $41,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,400.00 and $46,300.00 per year, depending on experience, location, and employer.

What is a loan assistant?

Your primary responsibilities as a loan assistant are to manage and update loan applications at a bank or similar lending institution. You process all loan applications, usually with the assistance of specialized software. Your duties include checking all relevant documents, assessing the applicant’s credit, and determining the appropriate loan for the borrower. Essential qualifications include a keen grasp of financial practices, strong communication skills, and customer service experience. To pursue a career as a loan assistant or loan officer, you need a bachelor’s degree in business, economics, or finance.

What are the key skills and qualifications needed to thrive as a loan assistant, and why are they important?

To thrive as a Loan Assistant, you need a solid understanding of financial principles, strong attention to detail, and typically an associate’s degree in finance or a related field. Familiarity with loan processing software, document management systems, and Microsoft Office Suite is commonly required. Excellent organization, customer service orientation, and clear communication skills help you stand out in this role. These abilities are crucial for ensuring accurate loan processing, efficient workflow, and positive client experiences in a fast-paced lending environment.

How does a loan assistant typically collaborate with loan officers and other team members during the loan process?

Loan Assistants work closely with loan officers by preparing documents, gathering client information, and ensuring all paperwork is completed accurately and on time. They frequently communicate with underwriters, appraisers, and clients to resolve issues and keep the process moving smoothly. This collaboration requires strong organizational skills and attention to detail, as well as the ability to multitask and prioritize in a fast-paced environment. Building good working relationships with both internal team members and external partners is key to being successful in this role.

What is the difference between Loan Assistant vs Loan Processor?

AspectLoan AssistantLoan Processor
ResponsibilitiesSupports loan officers, handles administrative tasks, prepares documentsReviews applications, verifies information, approves or denies loans
Required SkillsCustomer service, organization, basic financial knowledgeAttention to detail, analytical skills, knowledge of lending regulations
Work EnvironmentBank or mortgage office, administrative settingLoan department, financial institution, processing center
CertificationsOften no formal certification requiredRelevant financial or lending certifications beneficial

While both roles support the loan process, a Loan Assistant primarily handles administrative tasks and customer support, whereas a Loan Processor actively reviews and verifies loan applications for approval. Understanding these differences helps in choosing the right career path or job search focus within the lending industry.

Is loan processing a hard job?

Loan processing is a detail-oriented role that involves reviewing applications, verifying information, and ensuring compliance with lending policies. It requires strong organizational skills, attention to accuracy, and familiarity with loan software, but the difficulty level varies depending on experience and workload.

What are the most commonly searched types of Loan jobs in Springfield, MA?

The most popular types of Loan jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Loan Assistant jobs?

Cities near Springfield, MA with the most Loan Assistant job openings:

Infographic showing various Loan Assistant job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,535 per year, or $20 per hour.

$63K - $85K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 18 days ago


Job description

Description/Job Summary
Join a team focused on the success of our customers, the success of our communities, and the success of each other. Farm Credit East (FCE) is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast with $13.5 billion in total loan volume and $29 million in annual financial services revenue from 18,000 customers across our 8-state territory. We are One Team Working Together with a focus on our five pillars: Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information.
The Loan Officer is a customer focused role serving in a relationship management capacity to represent the Association with both existing and prospective borrowers. This person delivers a personalized experience for Farm Credit East customers and employs a proactive versus reactive approach to exceed the borrower's expectations. This person prioritizes and aligns their approach to customer service based on customer segmentation in lieu of a one-size-fits-all approach.
The value drivers for this role are as follows:
  • Promotes portfolio growth with new and existing customers through value-add interactions and high visibility in the community and on the farm
  • Cements customer relationships with a consultative lending approach driving sustainability for both the customer and the Association

Come join a collaborative, customer-focused team at Farm Credit East!
Duties and Responsibilities
Customer Centric
  • Manages the day-to-day customer relationships of credits within your respective customer segment (Agribusiness or Retail)
  • Proactive portfolio management by understanding and analyzing industry trends, market data, and customer knowledge leading to a consultative lending approach
  • Positions a team approach serving as the lead for all customer facing activities with support from loan coordinator or financial services
  • Creates and maintains a documented 360-degree view of the customer, in the core application, to maximize the customer experience
  • Work collaboratively with teammates to generate cross-selling results and a best-in-class customer experience through a cohesive and holistic approach
  • Provides functional guidance to credit analysts, loan doc specialists and other roles to ensure customer's requirements are met while conforming to credit policy and requirements
  • Monitors borrowers within assigned loan portfolio to document compliance with terms and conditions, covenants, inspections, credit quality, and risk assessment to ensure a safe and sound portfolio
  • Meets with existing and prospective customers to review financials, propose loan structure, evaluate pricing options and address short-term and long-term objectives of the borrower

Business Development
  • Achieve growth targets by performing business development activities that expand existing customer relationships and bring new customers to the Association
  • Seeks and vets both traditional and non-traditional opportunities, ranging from the farm to the agri-business along with all participants of the ag value chain who are credit worthy and eligible
  • Prioritizes high value add interactions with customers day in and day out through active relationships and sound customer understanding
  • Promotes the FCE brand in their region
  • Builds and nurtures Centers of Influence (community presence, network, and external partners) to generate new referrals
  • Utilizes the 360-degree view of the customer to drive cross-selling opportunities - identify, collaborate, generate, or act upon, internal referrals to or from other segments of Farm Credit East
  • Develops expertise and working knowledge within Ag segments, serving as a Trusted Advisor
  • Embraces the transformation of the Association through adoption and utilization of new processes, procedures, and digital tools with the intent to deliver a high-level customer experience

Job Qualifications and Requirements:
  • This position requires a Bachelor's degree in Economics, Finance, Accounting, Business or a related field. Knowledge of agriculture, finance, and credit administration is preferred.
  • Knowledge of agriculture, finances, credit and credit administration. Strong marketing and interpersonal skills are required, as are verbal and written communications and analytical skills. Must be team oriented. The position requires the ability to travel as needed.
  • We offer hybrid work options after two weeks of employment with Farm Credit East. Hybrid work options are determined based on job role and balancing the needs of the customers, the team, and individual work performance. This will be reviewed based on manager discretion.

Compensation and Benefits:
  • Salary range: $63,000 - $85,000 commensurate with experience
  • Short Term Incentive to reward business results
  • Retirement Contributions:
    • 401(k) match up to 6% of salary; or for those unable to take full advantage of the 401(k) match, verified student loan payments may qualify for an employer match in your 401(k) up to 6% of salary
    • Defined Contribution retirement plan funded at 2-9% of salary depending on years of service
  • Time Off:
    • 15-25 days of vacation leave per year, depending on years of service
    • 12 days of holiday leave per year
    • 7.5 days of sick leave in your first year , followed by 12 days of sick leave per year thereafter; unlimited rollover of unused sick leave year to year
    • Paid Parental Leave: Up to 80 hours of paid leave for birthing, non-birthing, and adoptive parents
    • Family Care Leave: Additional leave options available under FMLA and company policy
  • Health and Insurance:
    • programs to support your overall health and well-being
    • Health Savings Account
    • Life insurance at 2x base pay
    • Accidental Death and Dismemberment insurance at 2x base pay
    • Long-term disability insurance at 2/3 base pay
  • Additional Benefits:
    • Tuition reimbursement
    • Continuing education and training
    • Employee Assistance Program offering a wide variety of tools and resources
  • Benefits Eligibility
    • Eligibility Begins: First of the month following your hire date
    • Eligible Employees: Full-time employees working 30+ hours per week; Part-Time employees working 20+ hours per week.

Farm Credit East is an Equal Opportunity Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, parental status, political affiliation, disability status, protected veteran status, genetic information or any other status protected by federal, state or local law. It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual's qualifications for a specific job opening. In compliance with the Americans with Disabilities Act ("ADA"), if you have a disability and would like a reasonable accommodation in order to apply for a position with Farm Credit East, please call 1-800-562-2235 or e-mail FarmCreditCareers@farmcrediteast.com