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Lms Quality Assurance Jobs (NOW HIRING)

$100K - $125K/yr

We are seeking a Senior QA Automation Engineer (AI-Driven Testing) to help drive a major ... Unlimited access to our Learning & Development library, including our own HSI LMS content. * Well ...

Sr. QA AI Automation

$100K - $125K/yr

We are seeking a Senior QA Automation Engineer (AI-Driven Testing) to help drive a major ... Unlimited access to our Learning & Development library, including our own HSI LMS content. * Well ...

The Role: QA Technician I As a QA Technician I at Switch, you will maintain cleanliness and order ... Complete required LMS training. What Were Looking For * You maintain a high standard of cleanliness ...

... LMS) maintenance. * Maintain training records and ensure training materials are current, accurate ... Demonstrates understanding of pharmaceutical manufacturing and quality assurance. * Demonstrates ...

... LMS) maintenance. * Maintain training records and ensure training materials are current, accurate ... Demonstrates understanding of pharmaceutical manufacturing and quality assurance. * Demonstrates ...

Conduct periodic QA sample audits and testing of workflows, work orders, and data records to ... Preferred: Power BI, Grafana, NetSuite, PagerDuty, Moodle (or equivalent LMS) * Demonstrated ...

Conduct periodic QA sample audits and testing of workflows, work orders, and data records to ... Preferred: Power BI, Grafana, NetSuite, PagerDuty, Moodle (or equivalent LMS) * Demonstrated ...

Conduct periodic QA sample audits and testing of workflows, work orders, and data records to ... Preferred: Power BI, Grafana, NetSuite, PagerDuty, Moodle (or equivalent LMS) * Demonstrated ...

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Lms Quality Assurance information

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How much do lms quality assurance jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for lms quality assurance in the United States is $44.87, according to ZipRecruiter salary data. Most workers in this role earn between $36.54 and $54.57 per hour, depending on experience, location, and employer.

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Infographic showing various Lms Quality Assurance job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 3% Contract, and 1% Nights. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $93,338 per year, or $44.9 per hour.

Global Quality Assurance Leader (Contact Center)

Fort Lauderdale, FL • On-site

Bosch Group
Electrical Equipment, Appliance, and Component Manufacturing • 10K+ employees

Full-time

Posted 28 days ago


Bosch rating

7.4

Company rating: 7.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz


Job description

Company Description
Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the
following key areas: Customer Experience Services, Mobility Services, Monitoring Services as well as
Business and Shared Services. Around 9,000 associates provide and optimize customers' business
processes in approximately 40 languages. Visit our website for more information at
www.boschservicesolutions.com. BMW
Job Description
The Leader is the ultimate custodian of quality standard operating procedures and educational excellence across all delivery sites. This role does not directly manage front-line customer service agents but governs the global training and evaluation framework. The primary objective is to harmonize quality standards and ensure that agents in all operational sites deliver a seamless, uniform brand experience for the BMW brand. This position is fully onsite at our Fort Lauderdale, FL location.
Qualifications
  • Experience: 5+ years of Quality Assurance & Training leadership experience within a multi-site, multi-lingual call center environment.
  • Systems: Deep familiarity with Quality Assurance platforms (experience with 2Mares or migrating to modern platforms like Playvox/Scorebuddy is highly valued) and Learning Management Systems (LMS).
  • Language: Native-level or fluent professional English (written and verbal).
  • The "Analytical Educator": Highly structured, pedagogical, and detail oriented. Able to translate complex data into simple, actionable training plans.
  • Cross-Cultural Collaborator: Skilled at managing relationships and aligning standards across diverse, international teams in all delivery sites.
  • Proactive Problem Solver: Able to diagnose root causes of low CSAT or high escalation rates and rapidly deploy curriculum updates to address them.
  • Key Performance Indicators (KPIs)
  • Calibration Alignment Rate: Maintain a QA scoring variance at target levels across all sites during monthly calibration audits.
  • Curriculum Update Velocity: Rapid deployment of training modifications following a process or system change.
  • New Hire Time-to-Baseline: Achieve target threshold of new hires reaching operational QA performance baselines within the post-training nesting window.

Additional Information
  • Global Curriculum & Training Governance: Own and design the end-to-end global training curriculum, onboarding pathways, and continuous education materials. Identify global and local training needs.
  • Monthly Calibration Ownership: Run and govern monthly quality calibration sessions involving local site QA leads and Team Leaders across all delivery sites to maintain absolute evaluation alignment.
  • QA Tooling Migration Support: Lead the QCC team in utilizing the current QA platform (2Mares) while actively spearheading the evaluation, setup, and deployment of a new, modernized QA evaluation tool.
  • Performance Diagnostics & Insights: Analyze data trends from Quality Checks, CSAT/NPS, escalated customer cases, and agent knowledge tests to pinpoint performance gaps.
  • Actionable Hand-offs to Local Operations: Package QA findings and deliver structured recommendations to local delivery site managers. Ensure local Team Leaders are equipped with the exact insights needed to coach agents effectively.

What Bosch employees say

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About Bosch

Sourced by ZipRecruiter

Bosch is a renowned multinational company based in Farmington Hills, Michigan. Associated with the industrial technology, consumer goods, and building technology sectors, Bosch is an iconic name in the global market. In addition to its high-quality product roster, which is chiefly characterized by home appliances, power tools, automotive parts, and smart home items, it offers unparalleled services in the realms of software and business process outsourcing. Founded by Robert Bosch in Stuttgart, Germany in 1886, the company has stayed true to its core values of superior quality and innovation.

Industry

Electrical equipment, appliance, and component manufacturing

Company size

10,000+ Employees

Headquarters location

Farmington Hills, MI, US