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Live Ops Jobs in Michigan (NOW HIRING)

Hertz

Vehicle Operations Supervisor

Detroit, MI · On-site

$48K/yr

Monitor radio for any additional requests for support from Vehicle Ops staff * Check daily productivity levels of each employee and highlight strong performance and provide live coaching to poor ...

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How much do live ops jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for live ops in Michigan is $52.76, according to ZipRecruiter salary data. Most workers in this role earn between $44.23 and $60.53 per hour, depending on experience, location, and employer.

What is Live Ops?

Live Ops, short for Live Operations, refers to the ongoing management and support of a game, app, or online service after its initial launch. The Live Ops team monitors performance, manages in-game events, updates content, addresses technical issues, and engages with the user community to ensure a positive experience and maintain user engagement. This role is crucial in keeping digital products fresh, responding to user feedback, and driving revenue through retention and new monetization strategies. Live Ops professionals work closely with developers, customer support, and marketing teams to deliver timely updates and foster a vibrant user base.

What skills and qualifications are needed to thrive as a Live Ops professional?

To thrive as a Live Ops professional, you need expertise in real-time game management, analytics, and a strong understanding of player engagement strategies, often supported by experience in game production or operations. Familiarity with live operations dashboards, analytics platforms, CRM tools, and sometimes scripting languages is typically required. Outstanding problem-solving skills, quick decision-making, and effective communication help you respond proactively to live events and player feedback. These skills are crucial to maintaining player satisfaction, optimizing in-game experiences, and ensuring the smooth operation of live games.

What are common challenges faced by Live Ops professionals in managing real-time game events?

Live Ops professionals often navigate the challenge of balancing engaging content with system stability, especially during high-traffic in-game events or promotions. They must quickly respond to unexpected technical issues or player feedback while maintaining seamless gameplay and ensuring fair experiences for all users. Collaboration with developers, community managers, and support teams is essential for rapidly deploying fixes and communicating updates. Adaptability and strong problem-solving skills are key to thriving in this fast-paced, dynamic environment.
What are popular job titles related to Live Ops jobs in Michigan? For Live Ops jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Live Ops jobs in Michigan look for? The top searched job categories for Live Ops jobs in Michigan are:
Live Ops jobs near you
Infographic showing various Live Ops job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $109,741 per year, or $52.8 per hour.

Implementation Engineer AIQ Ops

GP Strategies Corporation

Troy, MI • On-site

Full-time

Posted 6 days ago

GP Strategies rating

7.9

Company rating: 7.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

35th of 72 rated business consultants

Job description


About GP Strategies
GP Strategies is a global leader in talent transformation, dedicated to empowering organizations to unlock their full potential. We help businesses enhance workforce performance and achieve strategic goals through innovative, technology-enabled learning solutions. Supporting over 6,000 organizations worldwide, we combine human expertise with AI-driven insights to deliver customized strategies that upskill talent, accelerate technology adoption, and optimize critical business processes.
Our mission is to create lasting impact by equipping organizations with the skills, strategies, and tools needed to thrive in an ever-evolving world.
Implementation Engineer - AIQ Ops | Full-time | Remote | Travel
Role Overview
We are seeking an experienced Implementation Engineer to lead the successful deployment of AIQ Ops across GP Strategies and customer environments. As the technical bridge between Product Engineering, Managed Learning Services, Customer Success, and client technology teams, you will be responsible for configuring integrations, onboarding new customers, troubleshooting technical issues, and ensuring customers achieve maximum value from the platform.
This is a highly collaborative and customer-facing role ideally suited to someone who enjoys solving complex technical challenges while delivering measurable business outcomes.
Learn more: www.gpstrategies.com
Key Responsibilities
Customer Implementation
  • Lead the technical onboarding of new AIQ Ops customers.
  • Configure AIQ Ops environments to align with customer requirements.
  • Support implementation planning, technical discovery, and deployment activities.
  • Validate customer readiness before production go-live.
  • Execute implementation playbooks and deployment best practices.

Platform Integration
  • Design and configure integrations between AIQ Ops and enterprise systems, including:
    • Learning Management Systems (LMS)
    • HRIS platforms
    • Microsoft 365
    • Microsoft Entra ID (Azure Active Directory)
    • Learning Experience Platforms (LXP)
    • CRM platforms
    • Internal workflow applications
    • APIs and middleware platforms
  • Implement Single Sign-On (SSO) and identity management solutions.
  • Troubleshoot API, authentication, and integration-related issues.
  • Maintain integration documentation and technical standards.

Customer Success & Support
  • Act as a trusted technical advisor throughout implementation and adoption.
  • Resolve technical issues and collaborate with Engineering teams when required.
  • Deliver administrator training and user enablement activities.
  • Monitor platform health, adoption, and performance.
  • Support customers through upgrades, releases, and new functionality.

Product Collaboration
  • Partner with Product Managers to improve implementation processes.
  • Provide customer feedback to influence product enhancements and roadmap decisions.
  • Assist with testing and validation of new platform releases.
  • Develop reusable implementation assets, templates, and deployment methodologies.
  • Identify automation opportunities within onboarding and deployment workflows.

Operational Excellence
  • Maintain implementation documentation, SOPs, and knowledge articles.
  • Track implementation KPIs and project milestones.
  • Ensure deployments comply with security, governance, and compliance requirements.
  • Support continuous improvement initiatives across delivery and implementation teams.

What Success Looks Like
Success in this role will be measured by:
  • Successful customer go-lives
  • Faster customer time-to-value
  • High customer adoption and engagement
  • Quality and consistency of implementations
  • Customer satisfaction and retention
  • Platform stability and performance
  • Reliable integrations
  • Increased efficiency through repeatable and scalable deployment processes

Required Skills & Experience
Essential
  • Experience implementing SaaS solutions within enterprise environments.
  • Experience integrating cloud applications using REST APIs.
  • Strong understanding of authentication technologies including SSO, OAuth, and SAML.
  • Experience working with Microsoft Azure and Microsoft Entra ID.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Customer-facing implementation, consulting, or technical delivery experience.
  • Experience working within Agile product and development environments.
  • Excellent stakeholder management and communication skills.
  • Strong written and verbal communication abilities.

Preferred
  • Experience implementing Learning Management Systems (LMS).
  • Experience within Learning & Development technology environments.
  • Microsoft Power Platform knowledge.
  • SQL and reporting experience.
  • Workflow automation experience.
  • Exposure to DevOps and CI/CD practices.
  • AI platform implementation experience.
  • Experience supporting enterprise software deployments.

Technical Skills
  • REST APIs
  • JSON
  • OAuth
  • SAML
  • Microsoft Entra ID
  • Microsoft Azure
  • Microsoft 365
  • Power Platform
  • Jira
  • Azure DevOps
  • Git
  • API testing tools (Postman)

Why Join GP Strategies?
At GP Strategies, growth is more than a business objective-it's our purpose. As an Implementation Engineer, you'll play a key role in deploying AI-powered solutions that transform learning and workforce services for global organizations.
You'll work alongside Product, Engineering, Delivery, and Customer Success teams to implement scalable enterprise technology solutions, drive customer adoption, and deliver measurable business outcomes. This role offers significant opportunities to expand your technical expertise, strengthen customer engagement skills, and advance your career within a leading learning and talent transformation organization.

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