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Live Ops Jobs in Florida (NOW HIRING)

Via

Live Operations Coordinator

Sarasota, FL

$24 - $27/hr

Serve as the real-time point of contact and full owner of "live ops" issues * This includes managing various stakeholders across diverse teams (Dispatch, Rider support, Local Operations team) * Build ...

Via

Live Operations Coordinator

Sarasota, FL · On-site

$24 - $27/hr

Serve as the real-time point of contact and full owner of "live ops" issues * This includes managing various stakeholders across diverse teams (Dispatch, Rider support, Local Operations team) * Build ...

Unf

Live Statistics Inputter - OPS

Jacksonville, FL · On-site

$25/hr

Department Athletics-OPS Compensation $25.00 Hourly Required Qualifications Position Summary The Live Statistics Inputter is responsible for accurately recording real-time statistics during ...

Via

Dispatch Lead

Sarasota, FL · On-site

$24 - $27/hr

Serve as the real-time point of contact and full owner of "live ops" issues * This includes managing various stakeholders across diverse teams (Dispatch, Rider support, Local Operations team) * Build ...

Via

Dispatch Lead

Sarasota, FL

$24 - $27/hr

Serve as the real-time point of contact and full owner of "live ops" issues * This includes managing various stakeholders across diverse teams (Dispatch, Rider support, Local Operations team) * Build ...

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Live Ops information

See Florida salary details

$12

$45

$64

How much do live ops jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for live ops in Florida is $45.24, according to ZipRecruiter salary data. Most workers in this role earn between $37.88 and $51.92 per hour, depending on experience, location, and employer.

What is Live Ops?

Live Ops, short for Live Operations, refers to the ongoing management and support of a game, app, or online service after its initial launch. The Live Ops team monitors performance, manages in-game events, updates content, addresses technical issues, and engages with the user community to ensure a positive experience and maintain user engagement. This role is crucial in keeping digital products fresh, responding to user feedback, and driving revenue through retention and new monetization strategies. Live Ops professionals work closely with developers, customer support, and marketing teams to deliver timely updates and foster a vibrant user base.

What skills and qualifications are needed to thrive as a Live Ops professional?

To thrive as a Live Ops professional, you need expertise in real-time game management, analytics, and a strong understanding of player engagement strategies, often supported by experience in game production or operations. Familiarity with live operations dashboards, analytics platforms, CRM tools, and sometimes scripting languages is typically required. Outstanding problem-solving skills, quick decision-making, and effective communication help you respond proactively to live events and player feedback. These skills are crucial to maintaining player satisfaction, optimizing in-game experiences, and ensuring the smooth operation of live games.

What are common challenges faced by Live Ops professionals in managing real-time game events?

Live Ops professionals often navigate the challenge of balancing engaging content with system stability, especially during high-traffic in-game events or promotions. They must quickly respond to unexpected technical issues or player feedback while maintaining seamless gameplay and ensuring fair experiences for all users. Collaboration with developers, community managers, and support teams is essential for rapidly deploying fixes and communicating updates. Adaptability and strong problem-solving skills are key to thriving in this fast-paced, dynamic environment.

What are popular job titles related to Live Ops jobs in Florida?

For Live Ops jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Live Ops jobs in Florida look for?

The top searched job categories for Live Ops jobs in Florida are:

What cities in Florida are hiring for Live Ops jobs?

Cities in Florida with the most Live Ops job openings:

Live Ops jobs near you
Infographic showing various Live Ops job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $94,090 per year, or $45.2 per hour.

Live Operations Coordinator

Via

Sarasota, FL

$24 - $27/hr

Full-time

Medical, Retirement

Re-posted 19 days ago

Job description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.

As a Live Operations Coordinator, you will manage key aspects of our day-to-day transit operations (Paratransit, On-demand transit) in Sarasota, FL. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.

**This is a fully in-person position with the expectation that you will be onsite 5 days per week**

Shifts available (subject to change):

  • Mon-Fri 5:30am-2:00pm ET
  • Sun-Thurs 12:30pm-9:00pm ET

What You'll Do:

  • Proactively adjust daily operating plans based on real-time input from drivers, riders, and colleagues
  • Prioritize operational issues and provide creative solutions for overseeing a live operation
  • Serve as the real-time point of contact and full owner of "live ops" issues
    • This includes managing various stakeholders across diverse teams (Dispatch, Rider support, Local Operations team)
  • Build strong cross-functional relationships across various Via teams and offices and external partners
  • Deliver exceptional rider and driver support, representing Via values and building trust in every interaction
  • Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email.
  • Effectively triage and prioritize live operational issues, then take action based on the information received
  • Leverage knowledge of Via products and services to make ad hoc decisions with little guidance

Who You Are:

  • Thrive in fast-paced environments: You make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
  • Tech savvy: You learn new software quickly, and can juggle working with multiple different tools simultaneously
  • Ownership mentality: You take full responsibility for the outcomes of all issues that arrive during live service. You approach these issues with a "do whatever it takes" mentality to ensure full resolution
  • Proactive: You think ahead and anticipate to prevent problems before they start
  • An empathetic and effective communicator: You excel at active listening and collaboration
  • Comfortable with ambiguity: You make thoughtful choices between imperfect options
  • Maintain a solution-oriented mindset: You are persistent, creative, and cool under pressure
  • Observant and keen to improve: If something is not working, you come up with a better way
  • An exceptional team player: People love working with you, and you can quickly contribute to cross-functional teams

Compensation and Benefits:

  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: $24-$27/hour 
  • We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.

Ready to join the ride? 

Via is an equal opportunity employer.

Apply