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Live Operations Manager Jobs in Massachusetts (NOW HIRING)

Premier Martial Arts

Sales Operations Manager

Hingham, MA · On-site

$40K - $60K/yr

Sport-Weapons- Bo Staff, Nunchucks, Escrima Stick, Kamas, Sword, Double Nunchuks Quarterly Live ... Manager * Multi-Unit Manager * Regional Manager * Owner If you are interested in working for a ...

AEG

Food & Beverage Operations Manager

Worcester, MA · On-site

$50K - $60K/yr

Legends Global Legends Global is the premier partner to the world's greatest live events, venues ... Oversees food and beverage operations during events to ensure client satisfaction. * Create ...

Hearst

Part Time Broadcast Operations Technician

Needham, MA · On-site

$27.55 - $49.84/hr

Manage ENG signal acquisition and distribution, ensuring high-quality feeds for live and recorded ... Hands-on experience as an Operations Technician or in a similar role at a commercial television or ...

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All JobsLive Operations JobsLive Operations Manager JobsLive Operations Manager Jobs in Massachusetts

Live Operations Manager information

See Massachusetts salary details

$33.9K

$69.3K

$129.4K

How much do live operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for live operations manager in Massachusetts is $69,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,800.00 and $84,600.00 per year, depending on experience, location, and employer.

What does a live operations manager do?

A Live Operations Manager is responsible for overseeing and optimizing the ongoing performance and user experience of a live product or service, such as an online game, app, or digital platform. Their duties often include monitoring real-time data, managing in-game events or content updates, responding to user feedback, and collaborating with development, marketing, and customer support teams. The goal is to ensure the product runs smoothly, remains engaging, and meets business objectives. Live Operations Managers play a crucial role in retaining users and driving revenue through continuous improvement and timely interventions.

What are the key skills and qualifications needed to thrive as a live operations manager?

To thrive as a Live Operations Manager, you need strong analytical skills, project management experience, and a background in business or computer science. Familiarity with real-time monitoring tools, incident management systems, and platforms like Jira or Tableau is often required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills in this role. These qualities are crucial for ensuring smooth live service delivery, quickly resolving issues, and maintaining a high-quality user experience.

What are some common challenges faced by live operations managers, and how can candidates prepare to address them?

Live Operations Managers often face the challenge of balancing real-time issue resolution with longer-term process improvements. They must respond quickly to unexpected incidents, manage cross-functional communication under pressure, and ensure service levels are consistently met. To prepare, candidates should develop strong crisis management skills, stay updated on best practices in incident response, and build effective relationships with both technical and non-technical teams. Proactive organization and the ability to remain calm under pressure are key to thriving in this dynamic role.

What is the difference between Live Operations Manager vs Live Event Coordinator?

AspectLive Operations ManagerLive Event Coordinator
Required CredentialsExperience in operations, project management, and industry-specific knowledgeEvent planning experience, organizational skills, and sometimes certifications in event management
Work EnvironmentCorporate or gaming industry settings, overseeing live events and operationsEvent venues, conferences, or festivals, managing event logistics
Employer & Industry UsageTech companies, gaming firms, live broadcastingEvent planning companies, corporate event teams, entertainment industry
Search & Comparison IntentUnderstanding operational roles in live settingsPlanning and executing live events

The Live Operations Manager focuses on overseeing the entire live operations process, ensuring smooth execution and managing teams. In contrast, the Live Event Coordinator handles the logistics and coordination of specific events. Both roles require organizational skills, but the Operations Manager typically has broader responsibilities across multiple events or platforms.

What is a live operations manager job description?

A live operations manager oversees the real-time functioning of digital platforms, games, or live services, ensuring smooth user experiences and resolving issues promptly. They coordinate cross-functional teams, monitor performance metrics, and implement updates or fixes using tools like analytics software and communication platforms. Strong problem-solving, communication skills, and knowledge of operational processes are essential for this role.

What are popular job titles related to Live Operations Manager jobs in Massachusetts?

For Live Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Live Operations Manager jobs in Massachusetts look for?

The top searched job categories for Live Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Live Operations Manager jobs?

Cities in Massachusetts with the most Live Operations Manager job openings:

Live Operations Manager jobs near you
Infographic showing various Live Operations Manager job openings in Massachusetts as of June 2026, with employment types broken down into 61% Full Time, 35% Part Time, 2% Temporary, and 2% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution, with an average salary of $69,302 per year, or $33.3 per hour.

Workplace & Office Operations Manager

groundcover

Boston, MA • On-site

Full-time

Posted 24 days ago

Job description

Description
We're not here to blend in.
groundcover is redefining cloud-native observability with eBPF - delivering full-stack monitoring for Kubernetes environments at dramatically lower cost and complexity than anything else on the market. Our Boston office is the commercial engine of that mission: it's where our sales, solutions, and GTM teams live, build pipeline, and close deals.
Behind every high-performing team is someone who makes the office work. That's this role.
As our Workplace & Office Operations Manager, you'll be the operational heartbeat of our Boston office - the person who makes 60+ sellers ,and marketing professionals feel like they can focus entirely on their day to day. You'll own the physical space, the vendor relationships, the culture moments, and the systems that keep everything running. This isn't a role for someone who maintains the status quo. It's for someone who builds, improves, and takes pride in the details.
As we scale the Boston team from 25 onward, this role grows with us - with the opportunity to build out the ops function, define how we work, and shape the culture of a Series B company on a steep trajectory.
What you'll own
The office, end to end: Run daily operations across facilities, supplies, vendor relationships, and building management. Be the first to notice what's not working and the first to fix it. Own our lease relationship and negotiate with service providers.
The employee experience: From day-one onboarding logistics to team lunches, offsites, and the rhythm of the week - you'll create the environment where people do their best work. You'll coordinate with People and IT to make new-hire arrivals seamless and departures smooth.
Budget and vendor management: Own the office budget, track spend, and make smart tradeoffs. Manage vendor contracts for everything from cleaning and security to catering and equipment. Build relationships, not dependencies.
Safety and compliance: Ensure the office meets health and safety standards. Act as the point of contact for building security, fire safety, and emergency protocols.
Cross-functional partnership: Work closely with our VP of Sales, Head of People, and Finance team to align office operations with company headcount plans, events, and culture initiatives. Be a trusted partner - not a back-office function.
Culture and events Own our Boston office culture moments: all-hands support, team celebrations, guest experiences, and the day-to-day things that make this a place people are glad to come to.
Requirements
  • 3-5 years of experience in office management, workplace operations, or a similar role - ideally at a fast-growing startup or tech company
  • Someone who thrives with ownership and ambiguity; you don't wait to be told what needs doing
  • Strong vendor management and negotiation skills - you know how to get the best deal and hold people accountable
  • A natural connector with excellent interpersonal skills; you're the person everyone knows and trusts
  • Detail-oriented without being rigid - you can hold a lot of moving parts and stay calm when priorities shift
  • Experience supporting onboarding, events, or executive coordination is a plus

Important: this is a full-time, in-office role
Our Boston office is where the team actually builds - and this role is central to that. We're looking for someone who wants to be present, who sees in-office ownership as a feature of this job rather than a constraint. If that resonates with you, this is the right role.

Apply