The Live Playback Operations team are seeking a Support Engineer to own the operation and end-to-end monitoring of live events on Prime Video. The role involves working with internal and external ...
The Live Playback Operations team are seeking a Support Engineer to own the operation and end-to-end monitoring of live events on Prime Video. The role involves working with internal and external ...
General Manager, Chumba Casino
Henderson, NV · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
New
Quick apply
General Manager, Chumba Casino
Henderson, NV · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
New
General Manager, Chumba Casino
Cedar Falls, IA · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
General Manager, Chumba Casino
Cedar Falls, IA · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
Director of Monetization
Austin, TX · On-site
$180 - $240/hr
The Director, Monetization will be responsible for the game's Live Ops, from scheduling, conception & planning, through design, development and operation and finally following through with long-term ...
Posted today
Director of Monetization
Austin, TX · On-site
$180 - $240/hr
The Director, Monetization will be responsible for the game's Live Ops, from scheduling, conception & planning, through design, development and operation and finally following through with long-term ...
Posted today
The role balances proactive planning with reactive engagement in a live-ops environment. Outcomes are measured through engagement health, platform growth, and quality of player interactions. This ...
The role balances proactive planning with reactive engagement in a live-ops environment. Outcomes are measured through engagement health, platform growth, and quality of player interactions. This ...
General Manager, Chumba Casino
Las Vegas, NV · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
General Manager, Chumba Casino
Las Vegas, NV · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
General Manager, Chumba Casino
Austin, TX · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
New
Quick apply
General Manager, Chumba Casino
Austin, TX · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
New
General Manager, Chumba Casino
Dallas, TX · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
New
Quick apply
General Manager, Chumba Casino
Dallas, TX · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
New
Accountant / Finance (Senior/Lead)
Irvine, CA · On-site +1
$79K - $99K/yr
Leading cross-functional alignment with business, publishing, analytics, and live ops so that we have a cohesive structure for financial data and analytics across the studio * Owning treasury ...
Accountant / Finance (Senior/Lead)
Irvine, CA · On-site +1
$79K - $99K/yr
Leading cross-functional alignment with business, publishing, analytics, and live ops so that we have a cohesive structure for financial data and analytics across the studio * Owning treasury ...
General Manager, Chumba Casino
Houston, TX · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
Quick apply
General Manager, Chumba Casino
Houston, TX · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
2026 Summer Live Operations Intern
$13.50 - $17.50/hr
Over the course of 10-12 weeks, a Live Operations Intern, you'll work in one of the Midwest Live Ops facilities located in Ozark, AR, Carthage, MO, or Harrison, AR. The Operations team works ...
2026 Summer Live Operations Intern
$13.50 - $17.50/hr
Over the course of 10-12 weeks, a Live Operations Intern, you'll work in one of the Midwest Live Ops facilities located in Ozark, AR, Carthage, MO, or Harrison, AR. The Operations team works ...
General Manager, Chumba Casino
Reno, NV · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
New
Quick apply
General Manager, Chumba Casino
Reno, NV · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
New
General Manager, Chumba Casino
Austin, TX · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
General Manager, Chumba Casino
Austin, TX · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
General Manager, Chumba Casino
Cedar Falls, IA · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
New
Quick apply
General Manager, Chumba Casino
Cedar Falls, IA · On-site +1
You'll set commercial goals for product & live ops and you'll know enough about each discipline to tell when a plan won't hit the number or doesn't reflect where the market actually is. * You'll ...
New
The role balances proactive planning with reactive engagement in a live-ops environment. Outcomes are measured through engagement health, platform growth, and quality of player interactions. This ...
The role balances proactive planning with reactive engagement in a live-ops environment. Outcomes are measured through engagement health, platform growth, and quality of player interactions. This ...
Build Analyst
Rochester, NY · On-site
Working closely with Dev Production, QA, and Live Ops teams on identifying and resolving risk related to releases through the monitoring and tracking of incomplete and/or uncertified builds while ...
Build Analyst
Rochester, NY · On-site
Working closely with Dev Production, QA, and Live Ops teams on identifying and resolving risk related to releases through the monitoring and tracking of incomplete and/or uncertified builds while ...
If something we are shipping will not hold up in a live ops workflow, you catch it before it goes out. Qualifications : Required : • Five to ten years of experience, with at least a few in trade ...
If something we are shipping will not hold up in a live ops workflow, you catch it before it goes out. Qualifications : Required : • Five to ten years of experience, with at least a few in trade ...
Technical Project Manager (Broadcast Video Engineer)
Indianapolis, IN · On-site
$51 - $55/hr
We are seeking a Technical Project Manager, client Live Ops to join our dynamic team. The ideal candidate will have strong experience in live broadcast, streaming media operations, and platform ...
Technical Project Manager (Broadcast Video Engineer)
Indianapolis, IN · On-site
$51 - $55/hr
We are seeking a Technical Project Manager, client Live Ops to join our dynamic team. The ideal candidate will have strong experience in live broadcast, streaming media operations, and platform ...
Live Operations Associate
Stamford, CT · On-site
$80K - $90K/yr
About the role We're hiring a Live Ops Associate to support premium subscription operations, with a primary focus on building, launching, and managing subscription channels and live experiences. You ...
Live Operations Associate
Stamford, CT · On-site
$80K - $90K/yr
About the role We're hiring a Live Ops Associate to support premium subscription operations, with a primary focus on building, launching, and managing subscription channels and live experiences. You ...
Live Operations Associate
Austin, TX · On-site
$80K - $90K/yr
About the role We're hiring a Live Ops Associate to support premium subscription operations, with a primary focus on building, launching, and managing subscription channels and live experiences. You ...
Live Operations Associate
Austin, TX · On-site
$80K - $90K/yr
About the role We're hiring a Live Ops Associate to support premium subscription operations, with a primary focus on building, launching, and managing subscription channels and live experiences. You ...
Live OPS information
See salary details
$16.35 - $22.71
0% of jobs
$22.71 - $29.06
0% of jobs
$29.06 - $35.42
2% of jobs
$35.42 - $41.78
5% of jobs
$41.78 - $48.14
10% of jobs
$51.12 is the 25th percentile. Wages below this are outliers.
$48.14 - $54.50
17% of jobs
The median wage is $59.52 / hr.
$54.50 - $60.86
20% of jobs
$60.86 - $67.22
18% of jobs
$68.36 is the 75th percentile. Wages above this are outliers.
$67.22 - $73.58
15% of jobs
$73.58 - $79.94
9% of jobs
$79.94 - $86.30
4% of jobs
$16
$60
$86
How much do live ops jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for live ops in the United States is $60.53, according to ZipRecruiter salary data. Most workers in this role earn between $50.72 and $69.47 per hour, depending on experience, location, and employer.
What is Live Ops?
Live Ops, short for Live Operations, refers to the ongoing management and support of a game, app, or online service after its initial launch. The Live Ops team monitors performance, manages in-game events, updates content, addresses technical issues, and engages with the user community to ensure a positive experience and maintain user engagement. This role is crucial in keeping digital products fresh, responding to user feedback, and driving revenue through retention and new monetization strategies. Live Ops professionals work closely with developers, customer support, and marketing teams to deliver timely updates and foster a vibrant user base.
What skills and qualifications are needed to thrive as a Live Ops professional?
To thrive as a Live Ops professional, you need expertise in real-time game management, analytics, and a strong understanding of player engagement strategies, often supported by experience in game production or operations. Familiarity with live operations dashboards, analytics platforms, CRM tools, and sometimes scripting languages is typically required. Outstanding problem-solving skills, quick decision-making, and effective communication help you respond proactively to live events and player feedback. These skills are crucial to maintaining player satisfaction, optimizing in-game experiences, and ensuring the smooth operation of live games.
What are common challenges faced by Live Ops professionals in managing real-time game events?
Live Ops professionals often navigate the challenge of balancing engaging content with system stability, especially during high-traffic in-game events or promotions. They must quickly respond to unexpected technical issues or player feedback while maintaining seamless gameplay and ensuring fair experiences for all users. Collaboration with developers, community managers, and support teams is essential for rapidly deploying fixes and communicating updates. Adaptability and strong problem-solving skills are key to thriving in this fast-paced, dynamic environment.
More about Live OPS jobs
What cities are hiring for Live Ops jobs? Cities with the most Live Ops job openings:
What states have the most Live Ops jobs? States with the most job openings for Live Ops jobs include:
What job categories do people searching Live Ops jobs look for? The top searched job categories for Live Ops jobs are:
$190K/yr
Full-time
Re-posted 9 hours ago
Amazon rating
7.4
Based on 7,073 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
The Live Playback Operations team are seeking a Support Engineer to own the operation and end-to-end monitoring of live events on Prime Video. The role involves working with internal and external partners to ensure the video signal for each event is received, routed through our encoding/packaging infrastructure, and successfully delivered to customer devices; on-site from our fully-equipped, industry leading operations centers.
Prime Video is the first-stop entertainment destination offering customers a vast collection of premium programing in one app available across thousands of devices.
Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports - including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.
Are you interested in shaping the future of entertainment. Prime Video's technology teams are creating best-in-class digital video experience.
As a Prime Video Live Operations Support Engineer, you'll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers
You'll get to work on projects that are fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
We'll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented engineers, you can decide where a career Prime Video takes you!
Key job responsibilities
- Work with peers and other teams on high-severity, active support issues, prioritising mitigation while investigating root-cause fixes
- Deliver reports to senior leadership
- Provide on-call support and act as point of escalation for high-severity issues
- Aid in the development and testing of operational tools that improve efficiency through automation
- Ownership of one or more systems or tools
- Customer notification and workflow co-ordination with follow-up to maintain service level agreements
- Creating and maintaining team specific knowledge-base articles and operational and training documentation
- Assist in the training of new support staff as the team grows
A day in the life
A typical day could involve;
- Interacting with Prime Video's partners to root cause customer impacting incidents.
- Managing ticket queues to ensure issues are addressed quickly, well documented, and tracked for long-term, iterative improvement
- Working with developers on development roadmaps and helping set priorities for backlog requests
- Identifying and driving down recurring incidents through OE best practices
- Representing the team when collaborating with adjacent teams across infrastructure/signal engineering, solution architects and developers.
- Scripting and the use of AI to develop automation to improve the team's efficient use of tools and reduction of manual tasks.
About the team
Live Playback Operations work on a 'follow the sun' model, with team members located in Seattle, London, and Hyderabad, providing 24/7/365 coverage
We cover a wide range of live events; NFL, NBA, MLB, NHL, UCL, EPL, Copa do Brasil, Serie A, Wimbledon, concerts, and much more, available world-wide on Prime Video. We are growing, and hope you may be part of our exciting future!
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US