ZipRecruiter

Log In

2

Live In Work From Home Optum Customer Service Representative Jobs

Afni

Customer Service Representative - Work at Home

$16.50 - $22.25/hr

What can you expect from your work at Afni? This position is for wireless customer service, so you ... You must live in one of these states: * Alabama * Georgia * North Carolina * South Carolina * Texas

next page

Showing results 1-20

All JobsLive In Optum Customer Service Representative JobsLive In Work From Home Optum Customer Service Representative Jobs

Live In Work From Home Optum Customer Service Representative information

See salary details

$9

$18

$26

How much do live in work from home optum customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for live in work from home optum customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Live In Work From Home Optum Customer Service Representative vs Work From Home Optum Customer Service Associate?

AspectLive In Work From Home Optum Customer Service RepresentativeWork From Home Optum Customer Service Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLive-in setting, often with dedicated workspace at homeRemote, flexible home office setup
Employer & Industry UsageOptum healthcare services, customer support rolesOptum healthcare services, customer support roles

The Live In Work From Home Optum Customer Service Representative typically involves a dedicated, live-in work environment, providing direct customer support remotely. The Work From Home Optum Customer Service Associate usually works remotely with flexible hours. Both roles require similar credentials and industry experience, but differ mainly in work setting and schedule flexibility.

More about Live In Work From Home Optum Customer Service Representative jobs
What cities are hiring for Live In Work From Home Optum Customer Service Representative jobs? Cities with the most Live In Work From Home Optum Customer Service Representative job openings:
What states have the most Live In Work From Home Optum Customer Service Representative jobs? States with the most job openings for Live In Work From Home Optum Customer Service Representative jobs include:
What job categories do people searching Live In Work From Home Optum Customer Service Representative jobs look for? The top searched job categories for Live In Work From Home Optum Customer Service Representative jobs are:
Live In Work From Home Optum Customer Service Representative jobs near you
Infographic showing various Live In Work From Home Optum Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 8% In-person, and 92% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Work from home

GlowTouch Technologies

Remote

$17.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Customer Service Representative

UnifyCX is growing and we are looking for an experienced and extraordinary Customer Service Representative to join our motivated and ambitious Work from Home team. Unique schedules! Pay Rate: Bilingual: $17.25 per hour English: $16 per hour Additional Benefits: UnifyCX offers a comprehensive benefits package that includes health, life, vision, and dental insurance, as well as a 4% max matching 401K, and other financial opportunity options. Shifts: Training Hours: M-F 8:00 am – 4:30 pm CST Training duration: 3.5 Weeks Hours of Operation: M-F 7 am – 10 pm CST; Sat 8 am – 5 pm CST All schedules following training will fall within the above Hours of Operation.

What Will You Do? As a Customer Service Representative, you will be the front line in providing a remarkable experience for our members. Our Customer Service Representatives are responsible for identifying opportunities and providing solutions to address our customers' needs. The overall goal of each experience is to support new and existing customers and provide them with solutions through proven sales techniques.

Ideal candidates for this position will be outgoing, intelligent, dependable, and ready to take their career to the next level with a growing company. We are seeking an individual who has outstanding customer service and goal driven sales techniques and is eager to put a smile into every interaction. This position will be Work From Home; however, you must reside in one of the following areas: San Antonio, TX or Louisville, KY to be considered.

In this position, you will:

  • Effectively communicate with customers over the phone and through various electronic channels for accessing account information and product offerings
  • Provide extraordinary customer service to build positive rapport on every interaction.
  • Consistently meets or exceeds daily, monthly, and quarterly sales goals.
  • Follow customers through authentication and call quality standards.
  • Receive inbound calls for upsell of products and services to existing customers.
  • Some outbound calls as needed.
  • Consistently present a professional image while conveying a positive and customer service experience.
  • Manage your time effectively to keep up with the incoming calls from the queue.
  • Work independently and maintain productivity.
  • Maintain current knowledge of and follow all policies and procedures while ensuring protection of customer confidentiality and privacy.
  • Accurately document information exchanged during each call.
  • Promote products and services; consistently cross-sell products at every opportunity.
  • Effectively probe to discover customer needs.
  • Other duties as assigned by management.

Who You Are: To be considered, candidates are expected to have the following:

  • Minimum 6 months of customer service experience in a contact center environment.
  • Great listening skills and customer focused sales approach.
  • Excellent communication skills and professional telephone demeanor.
  • Strong computer skills and ability to learn new applications.
  • Strong organizational and time-management skills.
  • Exceptional attention to detail.
  • Availability to work Monday through Saturday between 8 AM – 11 PM EST.

Who We Are: UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact. UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.

Apply