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Live In Work From Home Optum Customer Service Representative Jobs

OneTouch Direct

Customer Service Representative - Remote

$15.75 - $20.50/hr

MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED Join Our Team as a Remote Customer Service ... This is an excellent opportunity to work from home while contributing to a team dedicated to ...

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How much do live in work from home optum customer service representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for live in work from home optum customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Live In Work From Home Optum Customer Service Representative vs Work From Home Optum Customer Service Associate?

AspectLive In Work From Home Optum Customer Service RepresentativeWork From Home Optum Customer Service Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLive-in setting, often with dedicated workspace at homeRemote, flexible home office setup
Employer & Industry UsageOptum healthcare services, customer support rolesOptum healthcare services, customer support roles

The Live In Work From Home Optum Customer Service Representative typically involves a dedicated, live-in work environment, providing direct customer support remotely. The Work From Home Optum Customer Service Associate usually works remotely with flexible hours. Both roles require similar credentials and industry experience, but differ mainly in work setting and schedule flexibility.

More about Live In Work From Home Optum Customer Service Representative jobs
What cities are hiring for Live In Work From Home Optum Customer Service Representative jobs? Cities with the most Live In Work From Home Optum Customer Service Representative job openings:
What states have the most Live In Work From Home Optum Customer Service Representative jobs? States with the most job openings for Live In Work From Home Optum Customer Service Representative jobs include:
What job categories do people searching Live In Work From Home Optum Customer Service Representative jobs look for? The top searched job categories for Live In Work From Home Optum Customer Service Representative jobs are:
Live In Work From Home Optum Customer Service Representative jobs near you
Infographic showing various Live In Work From Home Optum Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 8% In-person, and 92% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Remote

OneTouch Direct

Remote

$15.75 - $20.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

436th of 483 rated business services

Job description

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.
MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED
Join Our Team as a Remote Customer Service Representative!
As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service.
Responsibilities

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Assist customers with troubleshooting issues and provide accurate solutions.
  • Process orders, amendments, and returns efficiently.
  • Escalate unresolved issues to senior staff when necessary.
  • Provide feedback to improve customer service processes.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving skills and an ability to think critically.
  • Ability to work independently and manage time effectively in a remote setting.
  • Reliable internet connection and a quiet home office environment.
  • Previous experience in a call center or remote support role is a plus.
Required Equipment:
  • A laptop or desktop computer (not a Mac, Surface, or Chromebook) running Windows 11 or higher
  • Hardwired internet connection (ethernet) required
  • USB headset (not wireless) with noise-canceling features
  • Webcam (external or integrated)
  • Minimum internet speeds for WFH programs is now a minimum of 50 mbps download and 25 mbps upload
Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Training & Development
  • Work From Home

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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