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Live In Work From Home Optum Customer Service Representative Jobs in Kentucky

The Jernigan Agency

WORK FROM HOME

Bowling Green, KY · On-site +1

$300 - $500/wk

... in working from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Berea, KY · On-site +1

$300 - $500/wk

... in working from home, remotely, as life insurance sales representatives. We are hiring coachable ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

IQVIA

Work from Home

Louisville, KY · Remote

$18/hr

... our customers. With the right experience, you can help provide support to patients in need of ... The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such ...

IQVIA

Work from Home

Louisville, KY · Remote

$18/hr

... our customers. With the right experience, you can help provide support to patients in need of ... The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such ...

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All JobsLive In Optum Customer Service Representative JobsLive In Work From Home Optum Customer Service Representative JobsLive In Work From Home Optum Customer Service Representative Jobs in Kentucky

Live In Work From Home Optum Customer Service Representative information

What is the difference between Live In Work From Home Optum Customer Service Representative vs Work From Home Optum Customer Service Associate?

AspectLive In Work From Home Optum Customer Service RepresentativeWork From Home Optum Customer Service Associate
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentLive-in setting, often with dedicated workspace at homeRemote, flexible home office setup
Employer & Industry UsageOptum healthcare services, customer support rolesOptum healthcare services, customer support roles

The Live In Work From Home Optum Customer Service Representative typically involves a dedicated, live-in work environment, providing direct customer support remotely. The Work From Home Optum Customer Service Associate usually works remotely with flexible hours. Both roles require similar credentials and industry experience, but differ mainly in work setting and schedule flexibility.

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Customer Service Representative (Work From Home)

HILLENMEYER COMPANIES

Lexington, KY • Remote

$13.75 - $18.75/hr

Full-time

Posted 25 days ago

Job description

Are you someone who enjoys helping people and solving problems? We are looking for a Customer Service Representative who thrives in a fast-paced environment and enjoys providing exceptional customer experiences. In this role, you will assist customers with service inquiries, resolve concerns, and support overall customer satisfaction. 

This is a great opportunity for individuals with strong communication skills, a positive attitude, and the ability to multitask. 

Supervisory Responsibilities: None

What You'll Do:

  • Provide outstanding customer service to both new and existing customers
  • Answer a high volume of inbound calls in a professional and friendly manner
  • Resolve customer questions, concerns, and service requests
  • Coordinate with internal teams to ensure customer needs are met
  • Maintain accurate customer records and documentation
  • Identify opportunities to recommend additional services after customer concerns have been fully addressed
  • Complete administrative tasks and data entry
  • Support team performance goals and overall department success

What We're Looking For: 

  • Excellent verbal and written communication skills
  • Professional phone presence and strong customer service skills
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving and time management skills
  • Ability to work independently and collaboratively with a team
  • Basic computer skills including Microsoft Office
  • Prior customer service or call center experience preferred but not required

Education: 

  • High School Diploma or GED required

Work From Home Requirements: 

  • Reliable internet, minimum download speed of 10 Mbps and upload speed of 5 Mbps
  • Designated, quiet workspace free from distractions
  • Ability to sit and work at a computer for extended periods

Additional Requirements: 

  • Compliance with all company policies and procedures
  • Successful completion of a background check

Why Join Our Team:

  • Supportive team environment
  • Opportunities for growth and development
  • Stable and growing company 
  • Paid training

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Apply