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Work From Home Verizon Wireless Customer Service Representative Jobs

Afni

Customer Service Representative - Work at Home

$16.50 - $22.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... strong work ethic and effective time management in a home office setting. * Customer service ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Active wireless phone service * Must remain on camera during working hours Eligible States This ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Customer Service Representatives will be working directly with the customer to answer general ... Active wireless phone service * Must remain on camera during working hours Eligible States This ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Active wireless phone service * Must remain on camera during working hours Eligible States This ...

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Work From Home Verizon Wireless Customer Service Representative information

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How much do work from home verizon wireless customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home verizon wireless customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What kind of support and training do remote Verizon Wireless customer service representatives receive to succeed in their roles?

Remote Verizon Wireless Customer Service Representatives typically undergo a comprehensive virtual training program before starting, which covers company systems, product knowledge, and customer service techniques. Ongoing support includes access to a team lead or supervisor, online knowledge bases, and regular team meetings. You will also have opportunities to connect with colleagues through chat platforms and participate in skill development workshops. This robust support system ensures you can confidently resolve customer issues and stay up to date on new products or policies.

What are the key skills and qualifications needed to thrive as a work from home Verizon Wireless customer service representative?

To thrive as a Work From Home Verizon Wireless Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and proficiency in basic computer applications are typically required. Patience, empathy, and the ability to stay organized while multitasking are standout soft skills in this position. These skills ensure that customer concerns are resolved efficiently and with a positive experience, which is critical for customer satisfaction and loyalty.

Is Verizon Wireless a good company to work for remotely?

Work From Home Verizon Wireless Customer Service Representatives typically find the company offers flexible schedules, remote work options, and training programs. However, employee experiences vary, and some report high call volumes and performance expectations. It's advisable to review current employee feedback for a comprehensive view.

What is a work from home Verizon Wireless customer service representative?

A Work From Home Verizon Wireless Customer Service Representative assists customers with account inquiries, billing questions, technical support, and general service concerns, all while working remotely. Representatives communicate with customers via phone, chat, or email to resolve issues and ensure customer satisfaction. The role requires strong communication skills, problem-solving abilities, and a reliable home office setup. Employees may receive training, benefits, and performance-based incentives.

More about Work From Home Verizon Wireless Customer Service Representative jobs
What cities are hiring for Work From Home Verizon Wireless Customer Service Representative jobs? Cities with the most Work From Home Verizon Wireless Customer Service Representative job openings:
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Work From Home Verizon Wireless Customer Service Representative jobs near you
Infographic showing various Work From Home Verizon Wireless Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - Work from home

GlowTouch Technologies

Remote

$17.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Job description

Customer Service Representative

UnifyCX is growing and we are looking for an experienced and extraordinary Customer Service Representative to join our motivated and ambitious Work from Home team. Unique schedules! Pay Rate: Bilingual: $17.25 per hour English: $16 per hour Additional Benefits: UnifyCX offers a comprehensive benefits package that includes health, life, vision, and dental insurance, as well as a 4% max matching 401K, and other financial opportunity options. Shifts: Training Hours: M-F 8:00 am – 4:30 pm CST Training duration: 3.5 Weeks Hours of Operation: M-F 7 am – 10 pm CST; Sat 8 am – 5 pm CST All schedules following training will fall within the above Hours of Operation.

What Will You Do? As a Customer Service Representative, you will be the front line in providing a remarkable experience for our members. Our Customer Service Representatives are responsible for identifying opportunities and providing solutions to address our customers' needs. The overall goal of each experience is to support new and existing customers and provide them with solutions through proven sales techniques.

Ideal candidates for this position will be outgoing, intelligent, dependable, and ready to take their career to the next level with a growing company. We are seeking an individual who has outstanding customer service and goal driven sales techniques and is eager to put a smile into every interaction. This position will be Work From Home; however, you must reside in one of the following areas: San Antonio, TX or Louisville, KY to be considered.

In this position, you will:

  • Effectively communicate with customers over the phone and through various electronic channels for accessing account information and product offerings
  • Provide extraordinary customer service to build positive rapport on every interaction.
  • Consistently meets or exceeds daily, monthly, and quarterly sales goals.
  • Follow customers through authentication and call quality standards.
  • Receive inbound calls for upsell of products and services to existing customers.
  • Some outbound calls as needed.
  • Consistently present a professional image while conveying a positive and customer service experience.
  • Manage your time effectively to keep up with the incoming calls from the queue.
  • Work independently and maintain productivity.
  • Maintain current knowledge of and follow all policies and procedures while ensuring protection of customer confidentiality and privacy.
  • Accurately document information exchanged during each call.
  • Promote products and services; consistently cross-sell products at every opportunity.
  • Effectively probe to discover customer needs.
  • Other duties as assigned by management.

Who You Are: To be considered, candidates are expected to have the following:

  • Minimum 6 months of customer service experience in a contact center environment.
  • Great listening skills and customer focused sales approach.
  • Excellent communication skills and professional telephone demeanor.
  • Strong computer skills and ability to learn new applications.
  • Strong organizational and time-management skills.
  • Exceptional attention to detail.
  • Availability to work Monday through Saturday between 8 AM – 11 PM EST.

Who We Are: UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact. UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.

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