Live In Webcam Model Jobs in Alaska (NOW HIRING)

Responsibilities:

• Teller Functions: Assumes responsibility for the efficient, effective, and accurate performance of teller functions to be processed using the LTC. 
• Receives member deposits, loan payments, disburses withdrawals, processes account transfers, verifies transactions, and resolves discrepancies promptly. Balances daily transactions and verifies cash totals. 
• Investigates and resolves out-of-balance conditions.
• Member Service Functions: Assumes responsibility for the effective and professional performance of member service functions. 
• Presents and explains Credit Union services and products to members, assists in meeting their financial needs, and order checks. 
• Answer questions and solves problems for members by listening, collecting data, securing answers, and reporting results to the inquiring party. 
• Performs file maintenance and account changes, and resets access for Homebanking and ABIL.
• Restricts electronic account access as deemed necessary to prevent potential financial losses to the Credit Union or to the member
• Resolves member issues or complaints through demonstrated knowledge of credit union products, processes and procedures and/or conducting the necessary research to address member needs. 
• Empowered to make decisions exercising good judgment and balances the best interest of the member and the organizational objectives of the credit union. 
• Takes complete ownership of every interaction whether it requires a call back or extended research   
• Required to complete compliance, training, and all other training offered to LTC Representative.
• Seeks ways to streamline work processes and continuously improve the Credit Union
• Represents the Credit Union in a positive and professional manner
• Other related duties as assigned
• Maintains member and other sensitive information with confidentiality
• Treats all co-workers and members with respect

Qualifications:

• 1 year of Banking experience either as a teller or a call center service representative
• Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations
• Comprehensive knowledge of all deposit account products and all services
• Working knowledge of all applicable Federal, State and NCUA regulations
• Exceptional customer service skills, including tact and diplomacy, plus a desire to accommodate the needs of others. Exhibits an inherent ease with others. 
• Demonstrated ability to respond to member prompts and offer financial products and services tailored to meet member needs. Ability to influence others when offering products and services, striking a balance between not giving up too easily and not being too persistent. 
• Professional and courteous verbal and written communication skills. Ability to remain calm when helping difficult and/or irate members. 
• Comfortable being evaluated against performance standards. 
• Willingness to take initiative to achieve team goals and model a good work ethic for others. 
• Proficiency in standard business computer software. Ability to acquire working knowledge of the Credit Union’s operating system. 
• Proficient data entry, ten-key calculator, cash counting and math skills. Detail-oriented. 
• Ability to acquire working knowledge of Credit Union products and services. 
• Ability to become a subject matter expert in remote delivery channels and to discuss these channels with members. 
• Demonstrated ability in using good judgment and discretion when handling confidential member account information. 
• Ability to effectively handle fluctuating work demands. 
• Excels in a fast-paced work environment and has exceptional time management skills
• Willingness to keep workspace/branch organized and tidy

Education: High School or Equivalent

Website: nuvisionfederal.com/careers
 

Pay scale by applicable geographic work location:

• Alaska: Min $22.00 - Mid $26.74 - Max $32.08

The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. 

Benefits:

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement