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Position Description & Qualifications We are seeking a Cyber Systems Administrator to support the 705th CTS Distributed Mission Operations Center Infrastructure Development and Engineering (DMOC-IDE) team at Kirtland Air Force Base in Albuquerque, New Mexico. The Cyber System Administrator (Vulnerability Analyst) supports the Distributed Mission Operations Center (DMOC) Battlespace by operating and maintaining mission-critical systems that power Live-Virtual-Constructive training for Air Force, Joint, and Coalition warfighters. In addition to traditional system administration duties, this role includes ensuring all DMOC systems meet DoD cybersecurity requirements for configuration compliance, STIG hardening, patching, vulnerability remediation, and cyber-readiness. An Active secret security clearance is required prior to starting. You will work closely with network, software, cybersecurity, and simulation system teams to maintain a secure, resilient, high-fidelity training environment for the warfighter. In this role, you will: * Maintain reliable operation of Windows and Linux systems in a hybrid classified environment. * Coordinate with network admins, engineers, and end users to ensure smooth system performance. * Install, configure, and maintain server/workstation hardware, peripherals, and VTC equipment. * Administer Active Directory accounts, groups, policies, file permissions, and security access lists. * Support technical activities according to mission schedules. * Handle hardware moves and installations (up to 50 lbs). * Perform routine ACAS/Nessus scans, validate findings, reduce false positives, and track remediation progress * Review and apply DISA STIGs/SRGs, update baselines, and coordinate hardening changes with the cybersecurity team. * Support patch management, ensuring OS/applications are properly updated and compliant; validate patch status and document deviations. * Participate in monthly POA&M reviews, providing input on vulnerability timelines, risk justifications, and fix-action feasibility. * Provide timely feedback to the Cybersecurity team on vulnerabilities, patching issues, impediments, system outages, or conflicts with mission operations. * Assist in maintaining data integrity by monitoring system configuration, change control, and compliance posture. * Recommend, test, and deploy system enhancements that improve security, performance, and reliability. * Test new product releases, patches, or updates for compatibility and minimal user disruption prior to deployment * Monitor, control, and troubleshoot DMOC data communications networks. * Record issues, open trouble tickets, support system problem reports, and assist with LAN/WAN testing. * Configure and support VTC connections among local and remote network participants. * Diagnose and resolve connectivity, hardware, and system performance issues. * Ensure strict adherence to DoD and DMOC Information Systems Security policies. * Work closely with DMOC Cybersecurity personnel to align system maintenance with cyber-hardening requirements.
* Communicate clearly with internal teams, leadership, and external customers-providing updates, documentation, and incident reports.
* Translate technical findings into repair actions, risk statements, and user-friendly instructions as needed. To be successful in this role, you will have: * Bachelor Degree and a minimum of 2 years of relevant experience. In lieu of a bachelors degree, an associates degree and 4 years of experience, or a HS Diploma/GED and 6 years of experience will be considered. * An Active secret security clearance is required prior to starting. * Experience as a System Administrator supporting Windows/Linux systems in an enterprise or DoW environment. * Working knowledge of ACAS/Nessus scanning, patching workflows, and STIG application. * Familiarity with system security practices, configuration management, and network fundamentals. * Ability to document technical processes, troubleshooting results, and system configurations. * Ability to lift/move hardware up to 50 lbs. * Relevant certifications (Security+ or equivelent). Additional desired experience and skills: * Experience in DoD training, simulation, or Live-Virtual-Constructive (LVC) environments. * Understanding of RMF, POA&M processes, DoD cybersecurity requirements, and system hardening. * Automation experience (PowerShell, Bash, Ansible). * Background working in hybrid classified environments. Company Overview Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer . If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Pay Transparency Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role): * Medical, dental, and vision insurance * Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract * 401(k) plan that includes employer matching funds * Tuition reimbursement program * Life insurance and disability coverage * Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection * Birth, adoption, parental leave benefits * Employee Assistance Plan To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: .