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Live In Hotel Receptionist Jobs in Racine, WI (NOW HIRING)

Marcus Corporation

Front Desk Agent

Milwaukee, WI · On-site

$17/hr

Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton ... Previous hotel, receptionist, customer service, front desk or administrative experience preferred.

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How much do live in hotel receptionist jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for live in hotel receptionist in Racine, WI is $15.67, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.36 per hour, depending on experience, location, and employer.

What is a live in hotel receptionist?

Live in hotel receptionists are hospitality professionals who work at a hotel's front desk and reside on the hotel premises, often as part of their employment arrangement. Their responsibilities include greeting guests, managing reservations, handling check-ins and check-outs, answering inquiries, and providing excellent customer service. Living on-site allows them to be readily available for shifts, including night or emergency coverage, and can be particularly beneficial for smaller hotels, inns, or guesthouses. This arrangement may include accommodation as part of the compensation package, helping reduce living expenses for the employee.

What are some typical challenges a live in hotel receptionist might face, and how can they be managed?

Live In Hotel Receptionists often handle the unique challenge of balancing work responsibilities with living onsite, which can blur the line between personal and professional time. They may also face occasional late-night emergencies or requests, requiring flexibility and strong time-management skills. To manage these challenges, it’s important to set clear boundaries, communicate availability with management, and establish routines for downtime. Support from other staff and a clear schedule can help maintain a healthy work-life balance while providing excellent guest service.

Are live in hotel receptionists jobs hard to get?

Live-in hotel receptionist jobs can be competitive, especially in popular or high-end establishments, but availability depends on location and experience. Having good communication skills, customer service experience, and flexibility can improve chances of securing such positions.

What are the key skills and qualifications needed to thrive as a live in hotel receptionist, and why are they important?

To thrive as a Live In Hotel Receptionist, you need strong customer service skills, organizational abilities, and a basic understanding of hospitality operations, often with a high school diploma or equivalent. Familiarity with hotel management software, reservation systems, and basic office equipment is typically required. Excellent communication, problem-solving, and adaptability are standout soft skills in this role. These competencies ensure smooth guest experiences, efficient front desk operations, and effective handling of guest issues around the clock.
What are the most commonly searched types of Hotel Receptionist jobs in Racine, WI? The most popular types of Hotel Receptionist jobs in Racine, WI are:
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Live In Hotel Receptionist jobs near you
Infographic showing various Live In Hotel Receptionist job openings in Racine, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $32,600 per year, or $15.7 per hour.

Front Desk Agent

Marcus Corporation

Milwaukee, WI • On-site

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Marcus Corporation rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 42 rated movie theaters

Job description

Front Desk Agent

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic team who will contribute to the exceptional guest experience we're known for. As a Front Desk Agent, you will greet our guests and welcome them to return for future stays, while providing them with prompt and courteous service.

There's no better time to join us. The Hilton Milwaukee just completed a $40 million renovation. This extensive transformation elevated our guest rooms, event spaces, and grand lobby to reflect a new era of modern elegance. Connected to the newly expanded Baird Center, The Hilton Milwaukee is not only the city's largest hotel but also a historic gem.

What you will be doing:

  • Greet and welcome guests as they arrive at the hotel.
  • Check guests in and out of rooms.
  • Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs.
  • Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management.
  • Promptly answer the phone in a professional and clear manner.
  • Maintain cash handling accuracy including responsibility for House Bank.
  • Other duties as assigned.

What we are looking for:

  • Excellent customer service skills and communication are required.
  • Previous hotel, receptionist, customer service, front desk or administrative experience preferred.
  • Must be able to work a varied schedule to include days, evenings, weekends, holidays, and the ability to work under pressure.
  • High school diploma or equivalent required.
  • Ability to read, listen, and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergencies.

What's in it for you?

  • A free, well-balanced meal every shift
  • Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
  • Free parking
  • "Two for one" movie theater coupons at Marcus Theatres
  • Ability to grow your career and transfer from one property to another while maintaining your service with the company
  • Early wage access
  • Paid time off
  • Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
  • And more!

Job Type: Part Time, Hourly

Shift Available: Varies (including evenings, weekends, and holidays)

Pay Rate: $17/hour

About Us: A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Hilton Milwaukee is an equal opportunity employer.

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