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Live In Ethnographic Researcher Jobs (NOW HIRING)

ACI Infotech

UX Researcher

Helping to discover problems while the service is being developed, not once it is live * Checking ... Willingness to participate ethnographic research and interviews Performance in Complex Situations

Photon

UX Researcher - Dallas, TX

Dallas, TX ยท On-site

Role Overview We are seeking a strategic UX Researcher to lead the discovery and definition phases ... Proficiency in ethnographic field studies, task analysis, and hardware-software interaction testing.

Photon

UX Researcher - Dallas, TX

Dallas, TX ยท On-site

Role Overview We are seeking a strategic UX Researcher to lead the discovery and definition phases ... Proficiency in ethnographic field studies, task analysis, and hardware-software interaction testing.

Pillar Technology

Experience Architect

Detroit, MI ยท On-site

Knowledge and experience in ethnographic user research (contextual inquiry), usability, and UX design methods with a focus on human-computer interaction for digital products. * Success in working ...

Pillar Technology

Experience Architect

Detroit, MI ยท On-site +1

Knowledge and experience in ethnographic user research (contextual inquiry), usability, and UX design methods with a focus on human-computer interaction for digital products. * Success in working ...

ACI Infotech

UX Researcher

Helping to discover problems while the service is being developed, not once it is live * Checking ... Willingness to participate ethnographic research and interviews Performance in Complex Situations

ACI Infotech

UX Researcher

Hartford, CT ยท On-site

Helping to discover problems while the service is being developed, not once it is live * Checking ... Willingness to participate ethnographic research and interviews Performance in Complex Situations

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As of Sep 1, 2026, the average yearly pay for live in ethnographic researcher in the United States is $117,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $169,000.00 per year, depending on experience, location, and employer.
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UX Researcher

ACI Infotech

Remote

Full-time

Re-posted 19 days ago

Job description

Role: UX Researcher
Duration: 1+ Years
Location: Remote
Experiences Required for This Role
UX Research - At least 3 years of experience and use cases with the following:
  • Conduct primary and secondary user research
  • Conduct and evaluate quantitative and qualitative research
  • Perform market and ethnographic research
  • Work closely with cross-functional teams to identify and evaluate research topics
  • Plan and implement user research strategies and methodologies
  • Advocate research findings to diverse audiences through written and oral presentations
  • Mentor and coach junior UX researchers on the team
  • Perform usability studies with consumers
  • Ask questions, gather data, and analyze data
  • Use a diverse set of UX research tools

User Acceptance Testing - At least 3 years of experience and use cases with the following:
  • Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
  • Helping to discover problems while the service is being developed, not once it is live
  • Checking the operating environment to make sure test results are valid
  • Helping increase user and agency confidence in future service or product delivery
  • Helping reduce the risk of reputational damage
  • Recruiting and leading testing groups
  • Running research sessions with users
  • Understanding accessibility issues and engage with team to build with equality

Digital Platforms, Tools, & Discipline - At least 3 years of experience and use cases with the following:
  • Working with enterprise scale digital platforms and products
  • Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence

Performance in Complex Situations - At least 3 years of experience and user cases with the following:
  • Communication and collaboration with state-wide partners
  • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
  • Comfort in blazing a path through an ambiguous work environment
  • Judgement fitting to the ever-changing environment
  • Government-specific task management

Knowledge, Skills and Ability
UX Research & Testing
  • Ability to share research results quickly and effectively
  • Ability to perform all research-related tasks including research, planning, evaluating, and iteration
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Experience with remote testing tools
  • A strong desire for creative problem-solving with a positive attitude
  • Excellent time-management skills
  • Knowledge of best practices for user experience research and testing
  • Willingness to participate ethnographic research and interviews

Performance in Complex Situations
  • Ability to distill complex concepts into simple ideas
  • Exceptional verbal and written communication skills
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Comfort in blazing a path through an ambiguous work environment
  • Prioritization, organization, and triage in an independent environment
  • Understanding of the Agile development process

Team Player
  • Supporting teammates' skills and behaviors development and delivery
  • Communication and collaboration with state-wide partners
  • Creative and analytical thinking with strong problem-solving skills
  • Judgement in dealing effectively and diplomatically with government staff
  • Ability to maintain strict confidentiality

Preferred Skills & Qualifications
Other Desirable Skills
  • A bachelor's degree or higher in graphic design, marketing, communications, or related field
  • 2 years professional experience in design, communications, management, or testing
  • 1 year of user-centered design
  • 1 year of user research and analytics

Apply