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Live In Epic Super User Jobs in Florida (NOW HIRING)

... user support and training activities, acts in the role of analyst to define/refine business ... Epic Radiant * 2+ Years of Radiant build experience * Minimum 1 year of imaging experience ...

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Live In Epic Super User information

What is a Live In Epic Super User?

A Live In Epic Super User is a highly trained staff member who provides frontline support during the implementation or upgrade of the Epic electronic health record (EHR) system in a healthcare setting. They are experienced users who assist their peers with system navigation, troubleshoot issues, and escalate problems to IT or project teams as needed. Super Users play a critical role during go-live events, ensuring staff can quickly adapt to new workflows and minimizing disruptions to patient care.

What are the key skills and qualifications needed to thrive as a Live In Epic Super User?

To thrive as a Live In Epic Super User, you need a strong understanding of clinical workflows, in-depth knowledge of the Epic EHR system, and relevant healthcare experience. Familiarity with Epic modules, troubleshooting procedures, and possibly Epic certification are typically required. Excellent communication, problem-solving, and training skills help you support end users and facilitate smooth system adoption. These skills ensure efficient system utilization, minimize disruptions, and promote high-quality patient care during EHR implementation or upgrades.

What are some common challenges faced by a Live In Epic Super User, and how can they be addressed?

Live In Epic Super Users often face challenges such as balancing their regular clinical or administrative duties with supporting colleagues on Epic workflows, staying updated with frequent system updates, and troubleshooting unexpected issues. To address these, it's important to maintain strong communication with IT and training teams, actively participate in ongoing system education, and develop a network of fellow Super Users for peer support. Time management and proactive learning are crucial for success in this dynamic role.

What is the difference between Live In Epic Super User vs Epic Analyst?

AspectLive In Epic Super UserEpic Analyst
CertificationsEpic certifications, Super User trainingEpic certifications, Analyst training
Work EnvironmentOn-site, support-focused, user trainingOn-site or remote, system configuration, testing
Employer & Industry UsageHospitals, healthcare providers, Epic usersHospitals, healthcare organizations, Epic projects
Search & Comparison IntentUnderstanding support roles, user trainingSystem configuration, workflow analysis

The Live In Epic Super User primarily provides on-site user support and training within healthcare settings, focusing on day-to-day Epic system usage. In contrast, the Epic Analyst typically handles system configuration, testing, and workflow optimization. Both roles require Epic certifications and are integral to Epic system implementation and support, but they differ in focus and responsibilities.

How do you become a Live In Epic Super User?

To become a Live In Epic Super User, candidates typically need experience working with Epic electronic health record systems, often requiring relevant certifications such as Epic certification in specific modules. Strong technical skills, problem-solving abilities, and familiarity with healthcare workflows are essential, along with the ability to provide on-site support and training in a healthcare environment.

What are the most commonly searched types of Epic Super User jobs in Florida?

The most popular types of Epic Super User jobs in Florida are:

What cities in Florida are hiring for Live In Epic Super User jobs?

Cities in Florida with the most Live In Epic Super User job openings:

System Analyst Epic Radiant

Msmc

Miami Beach, FL • On-site

Full-time

Medical, Life, Retirement, PTO

Posted 23 days ago


Key responsibilities

  • Lead all phases of application projects including design, build, testing, upgrades, and optimization of Epic Radiant applications.

  • Provide expertise in Epic Radiant, laboratory information systems, and clinical workflows to support system design, troubleshooting, and end-user support.

  • Manage application projects or serve as a project lead for specific modules, ensuring system updates, data integrity, and operational support.


Job description

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:

CC019380 EHR Implementation

Job Description Summary:

Certified Epic Radiant System Analyst with expertise in Epic Radiant and strong working knowledge of laboratory information systems and clinical workflows. Leads design, build, testing, upgrades, and optimization of Epic Radiant applications, ensuring compliance, data integrity, and reliable system performance. Utilizes certified expertise in Radiant, Data Innovations, and related Epic tools to support complex laboratory workflows, reporting, downtime processes, and system integrations. Partners with vendors and clinical stakeholders to deliver certified, scalable solutions aligned with operational and regulatory requirements.Position Responsibilities
  • Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows.
  • Provide Epic product function expertise for the design, build, and testing for assigned module(s), including but not limited to Beaker.
  • Performs complex work for assigned applications including analyzing system capabilities to resolve questions of program intent, identifying output requirements, input data acquisition, reporting techniques and structure, and data controls.
  • Maintains assigned application through partnership with technical experts, vendors, and technology teams to ensure the application continues to support end-users and to mitigate any functional or operational issues. Tests and troubleshoots existing and proposed systems in order to resolve and anticipate application issues.
  • Contributes to the planning of application development and deployment, looking at existing information to identify areas for improvement. Independently provides viable resolution to end-user inquiries and problems related to applications, consulting with appropriate vendors where needed.
  • Leads data management, and process improvement activities for assigned application. Contributes to the design and upgrade of systems to ensure up-to-date versions. Provides guidance to vendors on patches and upgrades needed to existing business systems in order to ensure up-to-date and reliable functionality fit.
  • This position analyzes end-user requirements, responds to and resolves more complex end-user requests/issues, participates in end-user support and training activities, acts in the role of analyst to define/refine business processes and support end-user's reporting needs.
  • Manages applications projects or serves as a project lead for an application module or system that requires high level of subject matter expertise or certifications related to a specific application
  • Maintains advanced knowledge of current operational workflows that are supported through the business or clinical applications.
  • Service Delivery - Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner.
  • Workflow Analysis - Independently performs workflow analysis and design with input and guidance from key operational leadership.
  • Testing - Participates in system testing events by executing scripts.
  • Upgrades/Optimizations - Performs system activities related to upgrades and optimization with vendor assistance.
  • Leadership - Actively participates in departmental and customer team meetings. Prepares and presents substantial portions of meetings on a regular basis. Acts as a team resource by taking notes or other support activities.
  • Knowledge - Achieves and maintains up-to-date application knowledge for assigned applications/process areas.
  • Downtime Processes - Actively participates in testing of downtime processes.
  • Training - Provides input related to the development of training content for users.
Qualifications
  • Bachelor's Degree Required, Master's Degree preferred
  • Certifications:

    Epic Radiant

  • 2+ Years of Radiant build experience

  • Minimum 1 year of imaging experience preferred
  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision

    Benefits:

    We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

    • Health benefits
    • Life insurance
    • Long-term disability coverage
    • Healthcare spending accounts
    • Retirement plan
    • Paid time off
    • Pet Insurance
    • Tuition reimbursement
    • Employee assistance program
    • Wellness program
    • On-site housing for select positions and more!

    Degree Requirements:

    Certification: