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SHINE House Manager (Live-In)

Position Title: SHINE House Manager (Live-In)
Employment Type: Full-Time, Salaried (Housing Provided)
Reports To: Executive Director, For the Love of the Arts, Inc. / SHINE Recovery Programs
Location: SHINE House – Lake County, Indiana

Position Summary

The SHINE House Manager is responsible for the daily operation, safety, and supervision of SHINE House, a recovery residence for women and their children. This live-in position provides leadership, structure, accountability, and compassionate support while ensuring residents maintain a safe, recovery-focused environment.

The House Manager serves as a positive role model by fostering a culture of dignity, respect, responsibility, and hope. This position works closely with peer recovery coaches, case managers, treatment providers, and community partners to help residents achieve long-term recovery, stable housing, employment, and family reunification.

Essential Responsibilities

House Operations

• Live on-site and provide daily oversight of the residence.
• Ensure the home remains clean, safe, organized, and welcoming.
• Conduct daily house walkthroughs and safety inspections.
• Maintain household supplies and submit purchasing requests.
• Coordinate routine maintenance and report repairs promptly.
• Ensure compliance with SHINE House policies and state recovery housing standards.

Resident Supervision

• Welcome and orient all new residents.
• Explain house rules, expectations, and resident handbook.
• Monitor resident compliance with program requirements.
• Maintain appropriate house structure and accountability.
• Address conflicts using trauma-informed and restorative approaches.
• Enforce curfews, visitor restrictions, and pass privileges.
• Document rule violations and recommend appropriate interventions.

Recovery Support

• Encourage participation in recovery meetings and peer support groups.
• Ensure residents attend SHINE Recovery Café programming.
• Support residents in achieving individualized recovery goals.
• Coordinate with Peer Recovery Coaches regarding resident progress.
• Promote healthy living, life skills, and positive community involvement.

Children & Family Support

• Help maintain a safe environment for children.
• Support parents in following household expectations.
• Assist with transportation coordination for school and appointments when needed.
• Encourage healthy family routines and parenting practices.

Medication & Safety

• Ensure medications are securely stored according to policy.
• Conduct random room inspections as required.
• Administer or coordinate random drug screens and breathalyzer testing.
• Respond appropriately to emergencies, relapses, behavioral crises, or medical incidents.
• Follow all mandatory reporting requirements.

Documentation

Maintain accurate documentation including:

• Daily house logs
• Incident reports
• Curfew logs
• Pass requests
• Drug testing records
• Resident attendance
• Maintenance reports
• Visitor logs
• Safety inspections

Meal & Household Coordination

• Coordinate meal planning with residents.
• Assist residents with developing cooking and household management skills.
• Ensure weekly cleaning schedules are completed.
• Promote teamwork and shared responsibility.

Transportation Coordination

Coordinate transportation for:

• Treatment appointments
• Medical appointments
• Employment
• SHINE Recovery Café programming
• Required community meetings

Administrative Duties

• Attend weekly staff meetings.
• Participate in resident staffing meetings.
• Assist with admissions and discharges.
• Assist with state certification compliance.
• Maintain confidentiality (HIPAA and 42 CFR Part 2 as applicable).
• Assist during audits and program reviews.

Required Qualifications

• High School Diploma or GED (Associate's or Bachelor's preferred)
• Minimum two years of experience in recovery services, behavioral health, social services, or residential programming
• Experience working with women, families, or individuals recovering from substance use disorders
• Valid driver's license with acceptable driving record
• Ability to pass background screening
• CPR/First Aid Certification (or willingness to obtain)
• Ability to obtain required recovery housing certifications and training

Preferred Qualifications

• Certified Peer Support Professional (CPSP) or willingness to become certified
• Experience with trauma-informed care
• Experience working with justice-involved populations
• Knowledge of motivational interviewing
• Knowledge of recovery housing standards
• Experience supervising staff or residential programs

Knowledge & Skills

• Strong leadership abilities
• Excellent communication skills
• Conflict resolution and de-escalation techniques
• Professional boundaries
• Crisis intervention
• Organizational and documentation skills
• Computer proficiency
• Compassionate, servant leadership mindset

Physical Requirements

• Ability to climb stairs frequently
• Ability to lift up to 30 pounds
• Ability to respond to emergencies at any time while on duty
• Ability to supervise household activities throughout the residence

Work Schedule

This is a live-in residential management position. The House Manager resides on-site and serves as the primary after-hours point of contact.

Typical schedule includes:

• Five scheduled workdays per week
• Evening and weekend availability as needed
• On-call responsibilities for emergencies
• Scheduled time off coordinated with relief staff

Performance Expectations

Success in this position includes:

• Safe, clean, and well-maintained residence
• High resident engagement in recovery programming
• Accurate and timely documentation
• Compliance with all SHINE House policies
• Positive resident outcomes and satisfaction
• Strong collaboration with community partners and treatment providers
• Professional, compassionate leadership that models recovery principles

Core Values

Every SHINE House Manager is expected to embody the organization's values:

• Hope – Believe that recovery is possible for every resident.
• Integrity – Lead with honesty, accountability, and professionalism.
• Respect – Treat every resident with dignity and compassion.
• Empowerment – Encourage independence, responsibility, and personal growth.
• Community – Foster a safe, supportive, family-centered recovery environment.
• Service – Demonstrate servant leadership and a commitment to helping others thrive.

Join our mission to provide arts and wellness for all!