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Live In 988 Chat Jobs in Indiana (NOW HIRING)

Cargill

Grain Production Worker - Seasonal

Mishawaka, IN · On-site

$18 - $19/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Grain Production Worker - Seasonal

Elkhart, IN · On-site

$18 - $19/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Grain Production Worker - Seasonal

Elkhart, IN · On-site

$18 - $19/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Grain Production Worker - Seasonal

Granger, IN · On-site

$18 - $19/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Grain Production Worker - Seasonal

Osceola, IN · On-site

$18 - $19/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Cargill

Grain Production Worker - Seasonal

Elkhart, IN · On-site

$18 - $19/hr

... and consumers to live well. This position is in our Ag & Trading enterprise, where we connect ... chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196.

Varsity Tutors

Cursor Tutor

Fort Wayne, IN · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... What We Look For In a Cursor Tutor * Advanced Subject Mastery: Deep knowledge of Cursor AI-powered ...

Varsity Tutors

Cursor Tutor

Bloomington, IN · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... What We Look For In a Cursor Tutor * Advanced Subject Mastery: Deep knowledge of Cursor AI-powered ...

Varsity Tutors

Cursor Tutor

Indianapolis, IN · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... What We Look For In a Cursor Tutor * Advanced Subject Mastery: Deep knowledge of Cursor AI-powered ...

Varsity Tutors

Cursor Tutor

West Lafayette, IN · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... What We Look For In a Cursor Tutor * Advanced Subject Mastery: Deep knowledge of Cursor AI-powered ...

Varsity Tutors

Cursor Tutor

Valparaiso, IN · Remote

$18 - $40/hr

About the Job The Varsity Tutors Live Learning Platform has thousands of students looking for ... What We Look For In a Cursor Tutor * Advanced Subject Mastery: Deep knowledge of Cursor AI-powered ...

Bostondynamics

In this professional track position, you will join the Technical Support Team to help customers ... live chat, phone, email, and customer portal. * Diagnostic Collaboration: Work directly with ...

David's Bridal, LLC.

Key Holder - Part Time

Greenwood, IN · On-site

$14.20 - $17.94/hr

Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs ... Candidate Use of AI in Live Interviews We conduct interviews to evaluate each candidate's own ...

David's Bridal, LLC.

Store Manager

Mishawaka, IN · On-site

$52K - $78K/yr

... Chat Outs. • Monitors individual team member performance and developing action plans for ... Candidate Use of AI in Live Interviews We conduct interviews to evaluate each candidate's own ...

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All JobsLive In 988 Chat JobsLive In 988 Chat Jobs in Indiana

Live In 988 Chat information

What is a live in 988 chat worker?

A Live In 988 Chat worker is a trained crisis counselor who provides support through the 988 Suicide & Crisis Lifeline’s online chat platform. They assist individuals experiencing emotional distress, suicidal thoughts, or mental health crises by offering real-time conversation, resources, and guidance. These professionals help users feel heard, offer coping strategies, and connect them with further mental health services when needed. Their work is confidential, empathetic, and focused on providing immediate support.

What are the key skills and qualifications needed to thrive as a 988 crisis chat counselor, and why are they important?

To thrive as a 988 Crisis Chat Counselor, you need strong crisis intervention skills, active listening abilities, and a relevant background in mental health or social work. Familiarity with secure chat platforms, suicide risk assessment tools, and often certifications in crisis intervention are typically required. Compassion, emotional resilience, and clear written communication are critical soft skills for providing effective support remotely. These skills and qualities are essential for delivering timely, empathetic, and effective assistance to individuals experiencing mental health crises.

What are some of the unique challenges faced by live in 988 chat counselors, and how can applicants prepare for them?

Live In 988 Chat counselors often handle high-stress situations involving individuals in crisis, which can be emotionally demanding. Counselors must balance active listening, empathy, and quick decision-making while maintaining professional boundaries. Applicants can prepare by familiarizing themselves with crisis intervention techniques, practicing self-care, and seeking peer support to manage emotional fatigue. Training is typically provided, but resilience and adaptability are key to thriving in this role.

What is the difference between Live In 988 Chat vs Live In Caregiver?

AspectLive In 988 ChatLive In Caregiver
CertificationsBasic first aid, CPR, communication skillsCPR, first aid, caregiving certifications often preferred
Work EnvironmentOnline, remote chat support for mental health or crisis interventionIn-home, providing personal care and assistance to clients
Employer & IndustryHealthcare, mental health services, crisis support organizationsHome care agencies, senior care, disability support

Live In 988 Chat involves providing remote online support via chat for mental health or crisis situations, requiring strong communication skills. In contrast, a Live In Caregiver offers in-person personal care and assistance within a client's home. Both roles may require caregiving or communication certifications, but the work environments differ significantly, with one being remote and the other in-home.

What are popular job titles related to Live In 988 Chat jobs in Indiana?

For Live In 988 Chat jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Live In 988 Chat jobs in Indiana look for?

The top searched job categories for Live In 988 Chat jobs in Indiana are:

What cities in Indiana are hiring for Live In 988 Chat jobs?

Cities in Indiana with the most Live In 988 Chat job openings:

Live In 988 Chat jobs near you

Assistant Manager Contact Center

Purdue Federal Credit Union

West Lafayette, IN • On-site

Full-time

Re-posted 12 days ago

Job description

The Contact Center Assistant Manager supports the daily leadership, coaching, and operational effectiveness of the Contact Center. This role assists in overseeing phone operations, chat, secure messaging, and virtual service interactions. The Assistant Manager ensures consistent service delivery, supports first-level technology troubleshooting, provides escalated member assistance, and fosters a collaborative, service-focused team environment.
The Assistant Manager serves as a working leader-supporting staff on the floor, assisting with scheduling and workflow coordination, performing quality reviews, and stepping into representative, specialist, or lead duties during peak periods. This role collaborates and supports the Manager when Contact Center processes intersect with broader Retail Delivery operations.
Hours: Monday - Friday 9 AM - 6 PM with 2/3 Saturdays a month
Duties and Responsibilities (Essential Functions):
Operational & Technology Support
  • Support daily operational needs of the Contact Center across phone, chat, secure messaging, and virtual service channels.
  • Provide first-response troubleshooting for telephony systems, softphones, call routing issues, system access, and essential applications used by Contact Center staff.
  • Assist in implementing new procedures, system upgrades, scripting changes, and communication updates.
  • Perform Contact Center Representative, Specialist, and Lead duties during high-volume or coverage needs.
  • Maintain accurate procedure documentation and contribute to workflow improvements.
  • Monitor real-time dashboards and queues to ensure service-level adherence and adequate coverage.
Workforce Planning, Leadership & Staff Development
  • Provide daily coaching, observation, quality feedback, and mentoring to Contact Center team members.
  • Participate in interviewing, selecting, and onboarding new Contact Center staff.
  • Assist with scheduling, coverage management, attendance review, and workload distribution.
  • Support training, cross-training, and ongoing development to strengthen team competency.
  • Reinforce policy compliance, service standards, and accountability expectations.
  • Help maintain a positive, member-focused culture with strong teamwork and communication.
Quality Assurance, Member Experience & Escalation Support
  • Conduct call monitoring and quality assessments for phone, chat, and secure messaging interactions.
  • Provide timely coaching and feedback based on quality findings.
  • Assist in resolving escalated or complex member concerns with professionalism and empathy.
  • Monitor member feedback and identify improvement opportunities in service or communication.
  • Encourage consistent, high-quality service across all digital and live channels.
Sales, Service & Departmental Initiatives
  • Support digital adoption, product awareness, and service initiatives that enhance member engagement.
  • Assist with the rollout of communication updates, service improvements, and operational projects.
  • Provide input on new technologies, process enhancements, or tools that may benefit members or staff.
Professional Development
  • Participate in ongoing leadership, compliance, and technology training.
  • Maintain awareness of industry and Contact Center best practices.
  • Take ownership of personal development by participating in ongoing training, seeking feedback, and building knowledge and skills relevant to role, department, compliance, and credit union's mission.
Additional Requirements:
  • Strong, empathetic communication skills with the ability to remain calm, supportive, and professional during challenging interactions.
  • Working knowledge of retail banking processes (account opening, authentication, digital banking tools, payments, deposits, etc.).
  • Ability to troubleshoot basic telephone, software, and system-access issues.
  • Proficient with Microsoft Office Suite and able to quickly learn new systems.
  • Demonstrated ability to coach, mentor, and develop employees.
  • Strong problem-solving, decision-making, and prioritization skills.
  • Ability to balance member needs, service expectations, and policy compliance.
  • Commitment to confidentiality, accuracy, and adherence to regulatory standards.
  • Ability to communicate, verbally and in writing, in a professional manner when dealing with employees, members, vendors and company contacts.
  • Ability to follow the core values of honesty, integrity, mutual respect, pride and ownership.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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