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Live Events Jobs in Illinois (NOW HIRING)

Develop a pipeline of engaging live events, fostering creative show concepts and encouraging sellers to test new, interactive "shoppertainment" formats. Drive an editorial standard to elevate content ...

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Yondr's business segments span numerous industries, primarily across education and live events. Yondr supports schools through cell phone-free programs. Our education programs facilitate the ...

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Live Events information

What is a live event?

Live events jobs refer to a variety of roles involved in planning, organizing, and executing events such as concerts, conferences, festivals, sporting events, and corporate gatherings. These positions can include event coordinators, production managers, sound and lighting technicians, stagehands, and ticketing staff. People in live events work closely together to ensure every aspect of an event runs smoothly, from logistics and technical setup to guest experience and safety. The industry is fast-paced and often requires flexibility, teamwork, and strong problem-solving skills.

What are the key skills and qualifications needed to thrive in live events?

To thrive in Live Events, you need strong organizational skills, attention to detail, and experience in event planning or management, often supported by a relevant degree or certification. Familiarity with event management software, audiovisual equipment, and ticketing systems is typically required. Exceptional communication, problem-solving, and the ability to remain calm under pressure are crucial soft skills in this role. These skills and qualities are essential to ensure seamless event execution, attendee satisfaction, and effective coordination among diverse stakeholders.

What are some common challenges faced by professionals working in live events, and how can they be managed?

Professionals in live events often face challenges such as last-minute changes, technical difficulties, and tight deadlines. Managing these issues requires strong problem-solving skills, adaptability, and clear communication with team members and vendors. Building contingency plans and maintaining a calm, solution-oriented mindset are key strategies for ensuring events run smoothly despite unforeseen obstacles. Collaboration and regular check-ins with the entire event team also help in proactively addressing potential problems.

What is the difference between Live Events vs Event Coordinators?

AspectLive EventsEvent Coordinators
CredentialsMay require technical or production certificationsOften need organizational and communication skills, certifications vary
Work EnvironmentOn-site at venues, production sites, or online platformsOffice settings, client meetings, on-site event locations
Industry UsageUsed in entertainment, corporate, sports, and live production sectorsCommonly employed across various event types including corporate and social events
Search & Comparison IntentFocus on technical production rolesFocus on planning and coordination roles

Live Events professionals focus on the technical and production aspects of events, often working behind the scenes to ensure smooth execution. Event Coordinators handle the planning, organization, and logistics of events, working closely with clients and vendors. While both roles are essential in the event industry, they differ in responsibilities, skills, and work environments.

What are the most commonly searched types of Live Events jobs in Illinois?

The most popular types of Live Events jobs in Illinois are:

What are popular job titles related to Live Events jobs in Illinois?

For Live Events jobs in Illinois, the most frequently searched job titles are:

Infographic showing various Live Events job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 32% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Senior Customer Education Manager, Live Programs

Fin

Chicago, IL

$140K - $167K/yr

Full-time

Posted 19 days ago


Job description

What's the opportunity? 

Fin's Customer Education team drives customer onboarding, adoption, and transformation at scale through on-demand and live educational experiences. Live programming has the opportunity to genuinely connect with customers in unique ways that cut through the noise to build relationships that drive adoption. As a result, we're looking for someone who can make this program exceptional.

As our Senior Customer Education Manager, Live Programs, you'll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team. This is a high-visibility role where you'll regularly present to users, admins and C-suite audiences, and shape how Fin shows up in the room.

This role requires travel to support live events and customer engagements throughout the year.

What will I be doing? 
  • Own the live education program end-to-end by setting the vision, roadmap, and success metrics for what we run, for whom, and to what outcome.
  • Design and deliver engaging, live experiences including webinars, cohorts, in-person workshops, and our annual Fin Academy Live event in order to drive customer outcomes and retention. 
  • Partner with the Deployment Services team to define, create, and deliver tailored training to Enterprise customers, ensuring their teams are able to manage and scale Fin past the initial deployment.
  • Partner with the Customer Education team to plan and maintain a holistic training curriculum that supports our customers' and company's objectives to provide a cohesive, end-to-end learning experience across all of Fin Academy's offerings. 
  • Continually iterate on offerings to increase their impact on onboarding, feature adoption, and automation rate and to incorporate feedback from customers, partners, and cross-functional teams.
What skills do I need? 
  • 8+ years of training experience with 3-5 years in a SaaS or tech environment; professional services and/or customer success experience required. 
  • Strong grasp of adult learning principles and best practices that underpin effective and supportive live training experiences.
  • Proven content design skills with a track record of producing presentations and training that have clear information hierarchy, a relentless focus on driving customer action, and uses grounded examples to ensure concepts land.
  • Able to understand and clearly communicate complex, technical concepts and the nuances of AI products.
  • Strong executive presence with the ability to deliver compellingly to both large audiences and small groups. This includes an ability to present in high stakes situations with our largest customers and their senior management. 
  • Skilled at maintaining engagement with all audiences and adapting in the moment whether that's managing a derailed discussion, a difficult question, or an unengaged group.
  • Superb program management skills, including stakeholder management, SME engagement, and end-to-end project management to lead large initiatives.

*Proof of eligibility to work in the United States is required. 

The base salary range for candidates within the Greater Chicago Area is $140,600 - $167,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  

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