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Live Chat Jobs in Raleigh, NC (NOW HIRING)

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All JobsLive Chat JobsLive Chat Jobs in Raleigh, NC

Live Chat information

See Raleigh, NC salary details

$22.8K

$57.8K

$84.1K

How much do live chat jobs pay per year?

As of Aug 10, 2026, the average yearly pay for live chat in Raleigh, NC is $57,835.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,000.00 and $83,600.00 per year, depending on experience, location, and employer.

How do you become a live chat agent?

To become a live chat agent, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company tools and policies.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
More about Live Chat jobs
What are the most commonly searched types of Live Chat jobs in Raleigh, NC? The most popular types of Live Chat jobs in Raleigh, NC are:
What are popular job titles related to Live Chat jobs in Raleigh, NC? For Live Chat jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Live Chat jobs in Raleigh, NC look for? The top searched job categories for Live Chat jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Live Chat jobs? Cities near Raleigh, NC with the most Live Chat job openings:
Live Chat jobs near you
Infographic showing various Live Chat job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,838 per year, or $27.8 per hour.

Local Contract Med Surg RN - $37-41 per hour

Host Healthcare

Raleigh, NC • On-site

$37 - $41/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New

Job description

Host Healthcare is seeking a local contract nurse RN Med Surg for a local contract nursing job in Raleigh, North Carolina.

Job Description & Requirements
  • Specialty: Med Surg
  • Discipline: RN
  • Start Date: 08/31/2026
  • Duration: 8 weeks
  • 48 hours per week
  • Shift: 12 hours, days
  • Employment Type: Local Contract

Looking for a great Local Contract Med Surg Nursing Job in Raleigh, North Carolina? Host Healthcare posted this Med Surg Local Contract Nursing Job with 48 hours a week on the 4x12 hrs shift in Raleigh, North Carolina.

Vivian Health provides transparent Local Contract Nurse Salary information and unbiased reviews from leading Nurse Agencies across the United States, so you can compare job opportunities matching your desired criteria.

With Vivian, you can chat directly with recruiters and apply to agencies using a Single Reusable Profile to find your ideal job faster and easier than ever.

The details for this Local Contract Nurse Job are:

  • Specialty: Med Surg
  • Job Location: Raleigh, North Carolina
  • Estimated Salary: $37-41 per hour
  • Start Date: 08/31/2026
  • Total Hours Per Week: 48 weekly
  • Shift Breakdown: 4x12 hrs
  • Shift: 12 hours, days

Host Healthcare Job ID #La1fVX000003joQLYAY. Pay package is based on 12 hour shifts and 48 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN - Critical Access

About Host Healthcare

At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don’t have to.

We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what’s important to you.

During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment.

Travel comfortably with Host Healthcare.

Benefits
  • Referral bonus
  • School loan reimbursement
  • Vision benefits
  • Wellness and fitness programs
  • Company provided housing options
  • License and certification reimbursement
  • Life insurance
  • Medical benefits
  • Mileage reimbursement
  • Pet insurance
  • Discount program
  • Employee assistance programs
  • Guaranteed Hours
  • Health savings account
  • Holiday Pay
  • 401k retirement plan
  • Continuing Education
  • Dental benefits
Host Healthcare logo

About Host Healthcare

Sourced by ZipRecruiter

At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment.

Industry

Hospitals

Company size

201 - 500 Employees

Headquarters location

San Diego, CA, US

Year founded

2012

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