ZipRecruiter

Log In

1

Live Chat Jobs in Washington (NOW HIRING)

WP Buffs

WordPress Support Developer

Washington, DC · Remote

$22/hr

Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result ...

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA · On-site

$22 - $24/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Brilliant Earth

Sales Associate, Jewelry

Washington, DC · On-site

$22 - $24/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA · On-site

$22 - $24/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA · On-site

$22 - $24/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Brilliant Earth

Sales Associate, Jewelry

Washington, DC · On-site

$22 - $24/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA · On-site

$22 - $24/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Brilliant Earth

Sales Associate, Jewelry

Washington, DC · On-site

$22 - $24/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience reflective of our high-quality product

Fireside21

Account Coordinator

Washington, DC · On-site

$22.75 - $29.50/hr

You'll be troubleshooting with clients by phone, in live chat or over email. * You'll work with our software developers to communicate client needs. * You'll use your creativity to problem solve.

previous pagenext page

Showing results 21-40

All JobsLive Chat JobsLive Chat Jobs in Washington

Live Chat information

See Washington salary details

$26.6K

$67.4K

$98K

How much do live chat jobs pay per year?

As of Aug 23, 2026, the average yearly pay for live chat in Washington is $67,389.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $97,400.00 per year, depending on experience, location, and employer.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

More about Live Chat jobs

What are the most commonly searched types of Live Chat jobs in Washington?

The most popular types of Live Chat jobs in Washington are:

What are popular job titles related to Live Chat jobs in Washington?

For Live Chat jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Live Chat jobs in Washington look for?

The top searched job categories for Live Chat jobs in Washington are:

What cities in Washington are hiring for Live Chat jobs?

Cities in Washington with the most Live Chat job openings:

Live Chat jobs near you
Infographic showing various Live Chat job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 23% Part Time, 2% Temporary, and 7% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $67,389 per year, or $32.4 per hour.

WordPress Support Developer

WP Buffs

Washington, DC • Remote

$22/hr

Full-time

Re-posted 5 days ago

Job description

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system.

Common tasks include:

  • Managing support tickets
  • Site edits within WordPress
  • Plugin, theme and core updates
  • Security optimizations
  • Performance optimizations
  • Down or broken sites
  • Talking with hosting support teams
  • Handling clients concerns or complaints

You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.

Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified.

Requirements

  • Clear, friendly, error-free written English communication
  • Attention to detail
  • Ability to follow instructions
  • Critical thinking and creative problem solving skills
  • At least 2 years of professional experience with WordPress websites
  • Reliable internet access

Benefits

  • Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability.
  • Regular pay increases with seniority
  • Flexible schedule
  • Work from home or anywhere you want