ZipRecruiter

Log In

1

Live Chat Jobs in Florida (NOW HIRING)

Alphabe Insight

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

You will engage with customers through various channels, including phone, email, and live chat, addressing inquiries, resolving issues, and providing accurate information about our products and ...

Alphabe Insight Inc

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

You will engage with customers through various channels, including phone, email, and live chat, addressing inquiries, resolving issues, and providing accurate information about our products and ...

Alphabe Insight Inc

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

You will engage with customers through various channels, including phone, email, and live chat, addressing inquiries, resolving issues, and providing accurate information about our products and ...

Windstar Cruises

Chat Lead

Miami, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

Windstar Cruises

Chat Lead

Miami, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long as you live in one of these states: AR, AZ, FL, LA, MN, TX, and WI. Responsibilities * Own the chat ...

Internal Career Site

Chat Lead

Miami, FL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Chat Lead serves as the primary point of ownership for Windstar Cruises' digital chat channel, including both AI-assisted virtual interactions and live agent conversations. This role plays a ...

BruinsPlayTV

Be Seen First

Customer Service Sales Representative

Ocala, FL · On-site

$12 - $50/hr

Respond promptly and professionally to customer inquiries through phone, email, live chat, and social media. * Explain subscription plans, compatible devices, available features, and setup ...

Posted today

BruinsPlayTV

Be Seen First

Customer Service Sales Representative

Ocala, FL · On-site

$12 - $50/hr

Respond promptly and professionally to customer inquiries through phone, email, live chat, and social media. * Explain subscription plans, compatible devices, available features, and setup ...

Posted today

Inktel

Chat/Phone Support Specialist - Remote

Orlando, FL · On-site +1

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

High school diploma or equivalent. * 1-2 years Call Center Experience preferably in a live chat environment * Retail sales experience, preferably in an ecommerce environment * Excellent Data Entry ...

The Collective Jewelry

Sales Specialist

Port Richey, FL · On-site

$18 - $22/hr

Interact with customers via live chat on TikTok or other social media platforms we are on. * Previous experience in sales, customer service, or other related fields * Friendly personality and ...

The Collective Jewelry

Sales Specialist

Port Richey, FL · On-site

$18 - $22/hr

Interact with customers via live chat on TikTok or other social media platforms we are on. * Previous experience in sales, customer service, or other related fields * Friendly personality and ...

Global Channel Management

Customer Svc Rep

Tallahassee, FL · On-site

$13.75 - $18.75/hr

Respond to customer inquiries via phone, email, live chat, and social media. * Listen to customer concerns and ensure they feel heard and understood. * Handle difficult, frustrated, or angry ...

Sports Illustrated Collect

Be Seen First

On Air Salesperson (Card Breaking / Live e-Commerce)

Clearwater, FL · On-site

$40K - $300K/yr

  • PTO

Engage and grow our audience by actively managing the live chat and encouraging participation. * Use your sports knowledge and commentary to keep streams exciting and informative. * Handle basic ...

next page

Showing results 1-20

All JobsLive Chat JobsLive Chat Jobs in Florida

Live Chat information

See Florida salary details

$17.6K

$44.5K

$64.6K

How much do live chat jobs pay per year?

As of Aug 14, 2026, the average yearly pay for live chat in Florida is $44,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $25,400.00 and $64,300.00 per year, depending on experience, location, and employer.

How do you become a live chat agent?

To become a live chat agent, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software or live chat platforms. Many employers require a high school diploma or equivalent, and some prefer previous customer service experience or relevant certifications. Training is often provided by the employer to familiarize new agents with company tools and policies.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What are live chat jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a live chat agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What is a live chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the typical challenges faced by live chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
More about Live Chat jobs

What are the most commonly searched types of Live Chat jobs in Florida?

The most popular types of Live Chat jobs in Florida are:

What are popular job titles related to Live Chat jobs in Florida?

For Live Chat jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Live Chat jobs in Florida look for?

The top searched job categories for Live Chat jobs in Florida are:

What cities in Florida are hiring for Live Chat jobs?

Cities in Florida with the most Live Chat job openings:

Live Chat jobs near you
Infographic showing various Live Chat job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $44,463 per year, or $21.4 per hour.

Customer Service Specialist

Alphabe Insight

Miami, FL • On-site

$16.25 - $21.50/hr

Other

Posted 18 days ago

Job description

Customer Service Specialist

We are seeking a dedicated and enthusiastic Customer Service Specialist to join our dynamic team. In this role, you will be the frontline representative of our company, responsible for delivering outstanding service and ensuring customer satisfaction. You will engage with customers through various channels, including phone, email, and live chat, addressing inquiries, resolving issues, and providing accurate information about our products and services.

Key responsibilities include:

  • Respond promptly and professionally to incoming customer inquiries via phone, email, and live chat.
  • Resolve product or service problems by clarifying customer complaints, determining the cause, and selecting the appropriate solution.
  • Maintain detailed records of customer interactions, transactions, and feedback.
  • Collaborate with internal teams to address customer issues and improve service delivery.
  • Provide accurate information on products, services, and policies to customers.
  • Follow up with customers to ensure their issues have been resolved satisfactorily.

Requirements:

  • Proven experience in a customer service or client-facing role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to remain calm and professional when dealing with challenging customers.
  • Proficiency with customer service software, CRM tools, and Microsoft Office Suite.

Additional information:

  • Competitive salary package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Skill development through hands-on experience and mentorship
  • Exposure to diverse projects and industry-leading clients

Apply