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Live Chat Support Jobs in Colorado (NOW HIRING)

Thrive

Customer Success Specialist

Denver, CO · On-site

$65 - $90/hr

Deliver exceptional customer support through phone, email, live chat, and virtual meetings. * Build strong relationships with customers and become a trusted product expert. * Guide customers through ...

Datadog

Federal Support Engineer 3

Denver, CO · Hybrid

What You'll Do: * Engage with public sector customers via multiple channels (ticketing system, live chat, calls, and screensharing tools) to identify and resolve technical support requests.

Brilliant Earth

Sales Associate, Jewelry

Denver, CO · On-site

$20 - $22/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

Brilliant Earth

Sales Associate, Jewelry

Denver, CO · On-site

$20 - $22/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... We aim to support our growing families. Employees can utilize our paid parental leave to bond and ...

Brilliant Earth

Sales Associate, Jewelry

Denver, CO · On-site

$20 - $22/hr

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ... In addition to our giving back programs, our teams support local initiatives and spend time ...

Datadog

Federal Support Engineer 3

Denver, CO · On-site

$92K - $122K/yr

Engage with public sector customers via multiple channels (ticketing system, live chat, calls, and screensharing tools) to identify and resolve technical support requests. * Troubleshoot, investigate ...

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Showing results 21-40

All JobsLive Chat Support JobsLive Chat Support Jobs in Colorado

Live Chat Support information

See Colorado salary details

$13

$26

$44

How much do live chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for live chat support in Colorado is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $29.81 per hour, depending on experience, location, and employer.

What is a live chat support?

A Live Chat Support job involves assisting customers in real time through online chat platforms. Agents respond to inquiries, troubleshoot issues, and provide information about products or services. This role requires strong communication skills, quick problem-solving abilities, and multitasking proficiency. It is commonly used in e-commerce, tech support, and customer service industries to enhance user experience.

What does a live chat support do?

A typical day for a Live Chat Support agent involves assisting customers through online chat platforms by answering questions, resolving issues, and providing product or service information. Agents often handle multiple chat sessions simultaneously, collaborating with team members or escalating more complex issues as needed. The role includes documenting interactions, following company protocols, and sometimes providing feedback to improve support processes. You may also participate in ongoing training to stay updated on products and customer service techniques. The environment tends to be fast-paced and dynamic, ideal for those who enjoy helping others and solving problems in real time.

What are the key skills and qualifications needed to thrive in live chat support?

To thrive as a Live Chat Support agent, you need excellent written communication, problem-solving abilities, and a basic understanding of customer service principles, often backed by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is typically required. Strong multitasking skills, patience, and a positive, empathetic attitude set top performers apart in this role. These skills ensure you can deliver timely, accurate assistance that enhances customer satisfaction in a digital-first support environment.

What are the most commonly searched types of Live Chat Support jobs in Colorado?

The most popular types of Live Chat Support jobs in Colorado are:

What are popular job titles related to Live Chat Support jobs in Colorado?

For Live Chat Support jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Live Chat Support jobs in Colorado look for?

The top searched job categories for Live Chat Support jobs in Colorado are:

What cities in Colorado are hiring for Live Chat Support jobs?

Cities in Colorado with the most Live Chat Support job openings:

Live Chat Support jobs near you
Infographic showing various Live Chat Support job openings in Colorado as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Temporary. Highlights an 100% In-person job distribution, with an average salary of $54,743 per year, or $26.3 per hour.

Customer Success Specialist

Thrive

Denver, CO • On-site

$65 - $90/hr

Other

Posted 4 days ago

Job description

At Thrive Inventory, our mission is simple:help businesses thrive.

We provide powerful inventory management, purchasing, reporting, and analytics software that empowers retailers and online businesses to make smarter, data-driven decisions. From purchasing and receiving products to inventory control, forecasting, sales reporting, and business insights, our platform helps customers save time, reduce costs, and grow with confidence.

Our customers span a wide variety of industries, including retail stores, restaurants, breweries, wineries, liquor stores, smoke shops, salons, boutiques, vacation resorts, and many other businesses that rely on accurate inventory and actionable reporting.

About the Role:

Our Customer Success team is dedicated to delivering an exceptional customer experience by helping our customers get the most value from Thrive Inventory. We believe great customer success is about building relationships, solving problems, and empowering businesses to succeed.

As aCustomer Success Specialist, you'll serve as a trusted advisor and product expert, guiding customers through onboarding, answering questions, resolving issues, providing product education, and identifying opportunities to help customers maximize the value of their Thrive subscription. You'll work closely with customers through email, live chat, phone, and virtual meetings to ensure they are successful at every stage of their journey.

What You'll Do
  • Deliver exceptional customer support through phone, email, live chat, and virtual meetings.
  • Build strong relationships with customers and become a trusted product expert.
  • Guide customers through onboarding and adoption of Thrive Inventory.
  • Troubleshoot product questions and work with internal teams to resolve customer issues.
  • Educate customers on features, best practices, and workflows to help them achieve their business goals.
  • Proactively identify opportunities to improve customer engagement, adoption, and retention.
  • Monitor customer health and provide strategic recommendations to maximize product value.
  • Advocate for customers by sharing feedback with our Product and Engineering teams.
  • Maintain detailed customer records and follow up to ensure successful issue resolution.
  • Contribute to our Help Center and internal documentation as needed.
Qualifications
  • 2+ Years of SaaS B2B experience
  • Excellent written and verbal communication skills.
  • A passion for helping customers succeed.
  • Strong problem-solving and critical-thinking abilities.
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