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Live Chat From Home Jobs in Silver Spring, MD (NOW HIRING)

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA · On-site

$22 - $24/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA · On-site

$22 - $24/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Sales Associate, Jewelry

Fairfax, VA · On-site

$22 - $24/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Sales Associate, Jewelry

Baltimore, MD · On-site

$20 - $22/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Sales Associate, Jewelry

Washington, DC · On-site

$22 - $24/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Sales Associate, Jewelry

Baltimore, MD · On-site

$20 - $22/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Sales Associate, Jewelry

Washington, DC · On-site

$22 - $24/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Sales Associate, Jewelry

Baltimore, MD · On-site

$20 - $22/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

Brilliant Earth

Sales Associate, Jewelry

Washington, DC · On-site

$22 - $24/hr

... live-chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team ...

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Showing results 21-40

All JobsLive Chat JobsLive Chat From Home JobsLive Chat From Home Jobs in Silver Spring, MD

Live Chat From Home information

See Silver Spring, MD salary details

$9

$21

$47

How much do live chat from home jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for live chat from home in Silver Spring, MD is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $25.32 per hour, depending on experience, location, and employer.

What is a live chat from home job?

A live chat from home customer service agent works online to help customers with their questions and troubleshooting inquiries. Your responsibilities in this virtual job are to help callers with their IT issues, answer questions about your employer’s products or services, help customers troubleshoot their device or their service, and aid clients with their bills or accounts. Other duties may include facilitating returns, taking orders, and answering customer complaints. Your work takes place in a chat window where you provide customer service in real-time via typing to the people who contact you for assistance. You may be able to do this work on your phone, but most employers expect you to have a computer. When you can’t answer a question, you call a supervisor that can.

What are the key skills and qualifications needed to thrive as a live chat from home agent, and why are they important?

To thrive as a Live Chat From Home agent, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is typically required. Excellent problem-solving abilities, patience, and professionalism help you stand out in handling diverse customer inquiries remotely. These skills ensure efficient, high-quality support and positive customer experiences in a virtual environment.

What are some common challenges faced by remote live chat agents and how can they be addressed?

Remote live chat agents often face challenges such as managing multiple conversations at once, maintaining consistent response quality, and staying engaged without in-person supervision. To address these, it's important to develop strong multitasking and time management skills, follow standardized scripts or guidelines, and participate in regular team check-ins or training sessions. Staying connected with your team through chat tools and seeking feedback can also help improve performance and job satisfaction.

What is the difference between Live Chat From Home vs Customer Service Representative?

AspectLive Chat From HomeCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote depending on employer
Required SkillsCommunication, typing, problem-solvingCommunication, problem-solving, product knowledge
CertificationsNone typically required, but customer service experience helpsCustomer service experience often preferred
Industry UsageOnline retail, tech support, service industriesRetail, telecom, finance, and more

Live Chat From Home and Customer Service Representative roles share similar skills and industry usage, but Live Chat From Home is specifically focused on online, remote communication via chat platforms. Customer Service Representatives may work in various settings, including in-person or remote, and often handle multiple communication channels.

More about Live Chat From Home jobs

What are the most commonly searched types of Live Chat jobs in Silver Spring, MD?

The most popular types of Live Chat jobs in Silver Spring, MD are:

What are popular job titles related to Live Chat From Home jobs in Silver Spring, MD?

For Live Chat From Home jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Live Chat From Home jobs in Silver Spring, MD look for?

The top searched job categories for Live Chat From Home jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Live Chat From Home jobs?

Cities near Silver Spring, MD with the most Live Chat From Home job openings:

Live Chat From Home jobs near you
Infographic showing various Live Chat From Home job openings in Silver Spring, MD as of August 2026, with employment types broken down into 69% Full Time, 18% Part Time, 8% Temporary, and 5% Contract. Highlights an 73% In-person, 12% Hybrid, and 15% Remote job distribution, with an average salary of $44,871 per year, or $21.6 per hour.

Conversational AI/ Chatbot Developer

Diverse Agile Solutions, LLC (DAS)

Adelphi, MD • Remote

$52.25 - $72.25/hr

Full-time

Posted 6 days ago

Job description

Conversational AI / Chatbot Developer

Diverse Agile Solutions, LLC (DAS) is seeking an experienced Conversational AI / Chatbot Developer to support an enterprise client and help design, develop, integrate, and optimize next-generation conversational AI experiences.

This is an exciting opportunity for a developer who enjoys working at the intersection of traditional conversational AI, Generative AI, and autonomous AI agents. The ideal candidate will have strong Microsoft Azure conversational technology experience and be comfortable integrating AI solutions with enterprise platforms such as Salesforce and PeopleSoft.

What You'll Do
  • Design, develop, test, deploy, and maintain enterprise chatbots, virtual assistants, and AI agents.
  • Develop and maintain conversational applications using Azure Bot Framework SDK v4.
  • Build conversational workflows using Waterfall Dialogs, custom middleware, and state management.
  • Help modernize existing chatbot capabilities using Azure AI Foundry, Microsoft Copilot Studio, and Microsoft Agents 365 / Microsoft 365 Agents SDK technologies.
  • Integrate conversational applications with enterprise systems using MuleSoft, REST APIs, Salesforce, and PeopleSoft.
  • Develop Salesforce Live Chat and Case Management integrations for human-agent escalation and automated case routing.
  • Build rich conversational experiences using Adaptive Cards across web, mobile, and messaging channels.
  • Integrate Azure Conversational Language Understanding (CLU) with Azure OpenAI/GPT to support intent recognition, routing, fallback handling, and contextual responses.
  • Develop and optimize RAG and LLM-based solutions.
  • Monitor conversation logs, intent accuracy, containment rates, and other performance metrics to continuously improve the user experience.
  • Use tools such as Azure Application Insights and Power BI to analyze conversational performance.
  • Work with Product Managers, UX Designers, developers, and business stakeholders to translate business requirements into effective conversational experiences.
  • Participate in Agile development, testing, code reviews, and CI/CD activities.
Required Qualifications
  • 3+ years of software development experience with a focus on Conversational AI, NLP/NLU, chatbots, or LLM/AI agent development.
  • Hands-on experience with Azure Bot Framework SDK v4.
  • Experience with Waterfall Dialogs, custom middleware, and conversation state management.
  • Strong programming experience with C# and .NET.
  • Experience with JavaScript, HTML, and CSS.
  • Experience with Azure OpenAI and/or Generative AI technologies.
  • Experience with Azure CLU or other NLU technologies.
  • Experience integrating enterprise applications through REST APIs and/or MuleSoft.
  • Experience with Salesforce and/or PeopleSoft integrations.
  • Strong understanding of conversational design, APIs, enterprise integration, and cloud-based application development.
  • Excellent communication skills and ability to work effectively with technical and non-technical stakeholders.
Preferred Qualifications
  • Experience with Azure AI Foundry.
  • Experience with Microsoft Copilot Studio.
  • Experience with Microsoft Agents 365 / Microsoft 365 Agents SDK.
  • Experience developing Adaptive Cards.
  • Salesforce Live Chat and Case Management integration experience.
  • Experience with Azure Cosmos DB for conversation state and user context.
  • Experience with Azure Application Insights and Power BI.
  • Experience developing RAG/LLM orchestration solutions.
  • Experience building or maintaining CI/CD pipelines using Azure DevOps, GitHub Actions, or similar tools.
  • Experience working in higher education or other complex enterprise environments.
  • Experience with agentic AI and autonomous AI architectures.
Why Join DAS?

At Diverse Agile Solutions, you'll work on challenging technology initiatives involving Artificial Intelligence, Cloud, DevSecOps, Cybersecurity, Agile Transformation, and Enterprise IT modernization.

We are a growing technology services company that values technical excellence, collaboration, accountability, and professional growth.

Position Details

Position: Conversational AI / Chatbot Developer
Company: Diverse Agile Solutions, LLC
Employment Type: Contract
Work Arrangement: [Remote potential depending on candidate]
Location: Adelphi, MD
Duration: Initially 6 month with possible extension
Compensation: $85,000 - $90,000

How to Apply

If you're an experienced Conversational AI developer who is excited about combining Azure, Generative AI, enterprise integrations, and next-generation AI agents, we'd like to hear from you.


Apply