ZipRecruiter

Log In

1

Chat Based Jobs in Silver Spring, MD (NOW HIRING)

Wsgr

AI Systems Manager

Washington, DC · On-site

The ASM oversees the full range of firm-wide AI tools, including chat-based, agentic and developer-facing products, and is accountable for ensuring these platforms remain secure, well-governed, cost ...

The Josef Group

Cyber Security Analyst

Chantilly, VA · On-site

$190K/yr

Building and supporting systems that process incoming/outgoing data and chat-based communications * Maintaining and documenting operational tools, systems, and workflows * Applying advanced cyber ...

Belay Technologies

Senior Software Engineer

Laurel, MD · On-site

$122K - $160K/yr

... chat-based interfaces or automated coding agents. • Ability to prototype, evaluate, and refine experimental tooling. • Solid understanding of software development workflows and best practices.

next page

Showing results 1-20

All JobsChat Based JobsChat Based Jobs in Silver Spring, MD

Chat Based information

See Silver Spring, MD salary details

$24.3K

$61.5K

$89.4K

How much do chat based jobs pay per year?

As of Sep 5, 2026, the average yearly pay for chat based in Silver Spring, MD is $61,509.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $88,900.00 per year, depending on experience, location, and employer.

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

How do you become a chat based agent?

To become a chat-based agent, typically you need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via chat platforms. Some employers may require prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What are popular job titles related to Chat Based jobs in Silver Spring, MD?

For Chat Based jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Chat Based jobs in Silver Spring, MD look for?

The top searched job categories for Chat Based jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Chat Based jobs?

Cities near Silver Spring, MD with the most Chat Based job openings:

Chat Based jobs near you

Senior / Lead AI Platform Engineer (Full-Stack, Cloud, RAG & LLMs)

CloudQuest Solutions Inc

Ashburn, VA • On-site

Full-time

Re-posted 25 days ago

Job description


We're seeking a versatile Senior/Lead AI Engineer to architect and build secure, scalable AI solutions across the full stack. You'll work on LLM integration, RAG pipelines, backend services, frontend UI, Azure cloud infrastructure, DevOps, and security. This role is ideal for a strong generalist with deep experience in modern AI frameworks and cloud-native development.
Requirements
Responsibilities
  • Integrate and optimize LLMs (Azure OpenAI, Claude, Gemini) and build orchestration, prompts, and guardrails
  • Build RAG pipelines (LlamaIndex/Haystack/LangChain), vector search, and document ingestion workflows
  • Develop backend APIs/microservices (Python/Node.js) with secure auth (OAuth/OIDC, Entra ID)
  • Build and enhance chat-based UIs/admin dashboards (React/Next.js)
  • Deploy cloud-native services to Azure; implement IaC, CI/CD, monitoring, and logging
  • Ensure data protection, RBAC, encryption, and secure development practices
Required Qualifications
  • 7+ years software engineering experience
  • Strong Python or Node.js skills
  • Hands-on LLM and RAG experience
  • Familiarity with Azure cloud services
  • Strong understanding of OAuth/OIDC and identity systems
  • Experience with React or similar UI frameworks
  • DevOps and CI/CD experience
  • Strong system design and problem-solving skills
Preferred
  • Experience with LlamaIndex, Haystack, LangChain
  • Vector search systems (pgvector, Pinecone, Qdrant, Azure Cognitive Search)
  • Kubernetes/container orchestration
  • Security, governance, and compliance experience
Why Join Us
Work with cutting-edge AI technologies, shape architecture decisions, own features end-to-end, and help build next-generation AI capabilities in a high-impact role.

Apply