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Chat Based Jobs in Silver Spring, MD (NOW HIRING)

(Remote) Director of Product

Washington, DC · Remote

$263K - $276K/yr

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate ...

(Remote) Director of Product

Washington, DC · Remote

$263K - $276K/yr

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate ...

Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and retention compliance. * Write AWS Lambda (Python) functions to orchestrate Bedrock LLM calls, embeddings ...

Showing results 41-60

Chat Based information

See Silver Spring, MD salary details

$24.3K

$61.5K

$89.4K

How much do chat based jobs pay per year?

As of Sep 5, 2026, the average yearly pay for chat based in Silver Spring, MD is $61,509.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $88,900.00 per year, depending on experience, location, and employer.

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

How do you become a chat based agent?

To become a chat-based agent, typically you need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via chat platforms. Some employers may require prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What are popular job titles related to Chat Based jobs in Silver Spring, MD?

For Chat Based jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Chat Based jobs in Silver Spring, MD look for?

The top searched job categories for Chat Based jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Chat Based jobs?

Cities near Silver Spring, MD with the most Chat Based job openings:

Full-time

Re-posted 22 days ago


Hewlett Packard Enterprise rating

8.4

Company rating: 8.4 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

35th of 161 rated electronics manufacturers


Job description

IP Litigation ManagerThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives onfinding new and better ways to accelerate what's next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.

Job Description:

HPE is seeking an experienced IP Litigation Attorney to join our US Litigation team, reporting directly to the Director of IP Litigation. This individual will manage and strategize IP litigation cases, primarily focused on patent disputes, within a global high-tech environment.

This position will be located in our office in Reston, VA or King of Prussia, PA.

Primary Responsibilities

  • Lead IP litigation from inception to resolution, collaborating with internal teams, outside counsel, and technical experts.

  • Coordinate efforts across global jurisdictions, including US, Germany, China, and UPC.

  • Communicate complex legal issues clearly to business stakeholders to inform strategic decisions.

  • Manage multiple cases simultaneously, ensuring timely and effective resolution.

Required Experience and Skills

  • J.D. with current US bar membership; Patent Bar preferred.

  • 6+ years of successful IP litigation experience, focusing on patents in district courts, PTAB, and ITC.

  • Technical background (engineering or related field) is preferred.

  • Excellent communication, collaboration, and business acumen.

Nice-to-Have (Plus) Skills

Experience with high-tech products, especially networking.

Familiarity with international IP laws, including UPC, Germany, and China.

This role offers a unique opportunity to work in a dynamic, global legal environment with a focus on high-impact patent litigation.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

Job:

Legal

Job Level:

StrategistThe expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 161,000 - 389,500 in Pennsylvania & Virginia
The listed salary range reflects base salary. Variable incentives may also be offered.

Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual's own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.


What Hewlett Packard Enterprise employees say

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