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Chat Based Jobs in Silver Spring, MD (NOW HIRING)

Belay Technologies

Senior Software Engineer

Laurel, MD · On-site

Hands-on experience with AI- or LLM-powered developer tools, including chat-based interfaces or automated coding agents. * Ability to prototype, evaluate, and refine experimental tooling. * Solid ...

Belay Technologies

Senior Software Engineer

Laurel, MD · On-site

$190K - $240K/yr

Hands-on experience with AI- or LLM-powered developer tools, including chat-based interfaces or automated coding agents. * Ability to prototype, evaluate, and refine experimental tooling. * Solid ...

Harris

(Remote) Project Manager

Washington, DC · Remote

Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate ...

New

Phase2 Technology

AI Software Engineer, Senior

Laurel, MD · On-site

$86.80 - $198/hr

Experience with AI or LLM-powered developer tools, including chat-based interfaces or automated coding agents * Experience prototyping, evaluating, and refining experimental tooling * Knowledge of ...

Booz Allen Hamilton

Senior AI Software Engineer

Laurel, MD · On-site

$86K - $198K/yr

Experience with AI or LLM-powered developer tools, including chat-based interfaces or automated coding agents * Experience prototyping, evaluating, and refining experimental tooling * Knowledge of ...

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Showing results 21-40

All JobsChat Based JobsChat Based Jobs in Silver Spring, MD

Chat Based information

See Silver Spring, MD salary details

$24.3K

$61.5K

$89.4K

How much do chat based jobs pay per year?

As of Sep 5, 2026, the average yearly pay for chat based in Silver Spring, MD is $61,509.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $88,900.00 per year, depending on experience, location, and employer.

What is a chat based job?

Chat-based jobs involve providing customer support, technical help, or sales assistance through online chat platforms rather than phone or in-person communication. Employees in these roles interact with customers in real-time using text-based chat systems to answer questions, resolve issues, and provide information about products or services. These positions are commonly found in industries such as e-commerce, technology, and telecommunications, and often offer remote or flexible work options. Strong written communication skills and the ability to multitask are essential for success in chat-based jobs.

What are the key skills and qualifications needed to thrive as a chat support representative, and why are they important?

To thrive as a Chat Support Representative, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Intercom is typically expected. Patience, empathy, and the ability to multitask help representatives build rapport with customers and handle multiple conversations efficiently. These skills ensure customer satisfaction, quick resolution of issues, and a positive brand experience.

What are some common challenges faced by chat based customer support representatives, and how can they be managed?

Chat-based customer support representatives often handle multiple conversations simultaneously, which can be challenging when trying to maintain accuracy and empathy in responses. Managing time effectively, using pre-approved scripts, and leveraging chat management tools can help address these challenges. Additionally, it's important to stay updated on product knowledge and company policies to answer queries efficiently. Regular communication with team members and supervisors also helps ensure consistent service quality and provides support when complex issues arise.

How do you become a chat based agent?

To become a chat-based agent, typically you need strong communication skills, basic computer literacy, and the ability to handle customer inquiries via chat platforms. Some employers may require prior customer service experience or familiarity with specific tools like live chat software. Training is often provided, and a reliable internet connection is essential for remote roles.

What are popular job titles related to Chat Based jobs in Silver Spring, MD?

For Chat Based jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Chat Based jobs in Silver Spring, MD look for?

The top searched job categories for Chat Based jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Chat Based jobs?

Cities near Silver Spring, MD with the most Chat Based job openings:

Chat Based jobs near you

Software Engineer - AI-Assisted Developer Tools

Intezra, Inc.

Columbia, MD • On-site

$200K - $250K/yr

Full-time

Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Key responsibilities

  • Design and implement AI-assisted IDE and developer tooling capabilities

  • Integrate agent-based systems to automate tasks such as code reviews, unit test generation, and code quality analysis

  • Experiment with autonomous and semi-autonomous agents to enhance development workflows

Job description

Job Description
Software Engineer (AI-Assisted Developer Tools)

Columbia, MD | Full Time | TS/SCI with Polygraph Required

Position: Software Engineer (AI-Assisted Developer Tools)
Location: Columbia, MD (on-site)
Category: Software Engineering / Developer Tooling / AI Systems
Clearance Requirement: Active TS/SCI with Polygraph
Experience Requirement:

  • 12+ years with a Bachelor’s degree, OR
  • 4 additional years of relevant experience in lieu of a degree
Description

We are seeking a Software Engineer focused on AI-assisted developer tooling to improve the productivity, efficiency, and overall experience of software engineers. In this role, you will design and build advanced tools that leverage AI capabilities to streamline development workflows, enhance code quality, and reduce friction across the software lifecycle.

You will work at the intersection of software engineering and emerging AI technologies, building solutions such as AI-assisted IDE features, automated code generation systems, and intelligent development agents. This position is ideal for an engineer who enjoys experimentation, rapid prototyping, and transforming cutting-edge concepts into practical tools that drive real impact.

Responsibilities
  • Design and implement AI-assisted IDE and developer tooling capabilities
  • Integrate agent-based systems to automate tasks such as code reviews, unit test generation, and code quality analysis
  • Experiment with autonomous and semi-autonomous agents to enhance development workflows
  • Integrate new tools into existing development platforms and CI/CD pipelines
  • Collaborate with stakeholders and engineering teams to gather feedback and refine solutions
  • Measure, evaluate, and document the effectiveness of tooling improvements
Skills Requirements
  • Strong software engineering experience in one or more modern programming languages
  • Experience with IDEs, developer tools, or build and test systems
  • Hands-on experience with AI- or LLM-powered developer tools, including chat-based interfaces or coding agents
  • Ability to prototype, evaluate, and iterate on experimental tooling
  • Solid understanding of software development workflows and engineering best practices
Nice to Haves
  • Experience with automated code review or static analysis tools
  • Knowledge of agentic AI frameworks or orchestration systems
  • Experience working on developer platforms or internal engineering enablement teams
  • Familiarity with CI/CD pipelines and DevOps practices
  • Experience developing VS Code extensions (TypeScript, Electron)
Compensation Employment Policy

Salary is determined by multiple factors, including location, education, experience, skills, and organizational requirements. The projected compensation range for this position is $200,000 – $250,000 (annualized USD).

Benefits Overview

At Intezra, Inc., we offer a comprehensive benefits package designed to support long-term career growth and work-life balance:

  • Three CareFirst medical plans available; Intezra pays up to 100% of healthcare premiums and up to 100% of deductibles (based on plan selection) for employees and dependents
  • Intezra pays 100% for CareFirst Dental and Vision plans for employees and dependents
  • 401(k): 15% company contribution (no match required)
  • PTO: 160 hours, increasing with seniority
  • 12 Floating Holidays
  • 4 Code Red Days
EEO Statement

Intezra, Inc. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

, About Intezra, Inc.

Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years.