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Live Chat Assistant Jobs in Kansas (NOW HIRING)

Client Support Representative

Overland Park, KS ยท On-site

$16.25 - $21.50/hr

Taking inbound phone calls, emails, and live chat in support of the current client base. * Product ... assist clients with their needs. * Excellent verbal and written skills * Strong general computer ...

Firearms Sales Associate

Kansas City, KS ยท On-site

$15 - $17/hr

... and live chat. * Respond promptly and professionally to client inquiries, concerns, and complaints, striving for effective and timely resolution. * Assist clients with placing orders, tracking ...

... and live chat. * Respond promptly and professionally to client inquiries, concerns, and complaints, striving for effective and timely resolution. * Assist clients with placing orders, tracking ...

Showing results 41-60

Live Chat Assistant information

What is a live chat assistant?

Live Chat Assistants are professionals who provide real-time customer support through online chat platforms. They assist customers by answering questions, resolving issues, and offering information about products or services. Live Chat Assistants typically work for companies in various industries, helping to improve customer satisfaction and streamline communication. Their role often requires strong written communication skills, multitasking abilities, and familiarity with customer service software.

What skills and qualifications are needed to be a live chat assistant?

To thrive as a Live Chat Assistant, strong written communication, problem-solving abilities, and customer service experience are essential, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools like Zendesk or LiveChat is typically required. Outstanding multitasking, active listening, and patience help individuals excel in addressing customer inquiries efficiently and empathetically. These skills ensure timely, accurate responses and positive customer experiences, which are crucial for maintaining brand reputation and satisfaction.

What challenges do live chat assistants face when managing multiple conversations?

Live Chat Assistants often juggle several conversations at once, which can be challenging when trying to provide timely and personalized responses to each customer. Maintaining accuracy and empathy while switching between chats requires strong multitasking and organizational skills. It's important to stay calm under pressure, use available support tools effectively, and prioritize issues based on urgency to ensure customer satisfaction and avoid errors.

What is the difference between Live Chat Assistant vs Customer Service Representative?

AspectLive Chat AssistantCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often requires customer service or communication training
Work EnvironmentOnline, remote, or in-office chat platformsIn-office or remote call centers, retail stores, or offices
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Common Search/ComparisonOften compared for online support rolesMore general customer service roles

Live Chat Assistants primarily handle online customer inquiries via chat platforms, focusing on quick, written communication. Customer Service Representatives may handle calls, emails, or in-person interactions, often requiring broader communication skills. While both roles support customer needs, Live Chat Assistants specialize in digital, real-time chat support, making them ideal for online businesses.

How much do live chat assistants get paid?

Live chat assistants typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional benefits or flexible schedules, and higher pay is often associated with specialized skills or industry knowledge.

How to become a live chat assistant?

To become a live chat assistant, candidates typically need strong communication skills, basic computer proficiency, and familiarity with customer service software. Many employers require a high school diploma or equivalent, and some prefer prior experience in customer support or online communication. Training is often provided on the job to familiarize new assistants with company-specific tools and protocols.

What are the most commonly searched types of Live Chat jobs in Kansas?

The most popular types of Live Chat jobs in Kansas are:

What are popular job titles related to Live Chat Assistant jobs in Kansas?

For Live Chat Assistant jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Live Chat Assistant jobs in Kansas look for?

The top searched job categories for Live Chat Assistant jobs in Kansas are:

What cities in Kansas are hiring for Live Chat Assistant jobs?

Cities in Kansas with the most Live Chat Assistant job openings:

Infographic showing various Live Chat Assistant job openings in Kansas as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Client Support Representative

Soleran

Overland Park, KS โ€ข On-site

$16.25 - $21.50/hr

Full-time

Re-posted 3 days ago


Job description

Company Description

Soleran is a leading provider of cloud-based database and application services that automate real-world business dilemmas. Soleran provides multiple applications built on a proprietary platform that automates workflows and provides integration between related business processes. Solutions automate and standardize business processes while aggregating data across the organization. Organizations can deploy the platform to create a single system of record for all corporate systems, aggregate data for business analysis and enhance efficiency. Additionally, customers can use an extensible API, build custom mobile applications or web portals to build solutions unique to business requirements.

Job Description

Are you looking for an opportunity with fast paced organization with outstanding advancement potential?ย  If so, think about Soleran.ย  Soleran is a leading provider of cloud-based software applications that automate and solve real-world business problems.ย  We are seeking a highly motivated, individual with high technical aptitude, the ability to learn new technology quickly, proven problem solver, and the ability to communicate clearly and enthusiastically with clients.

This position requires problem solving skills, good phone etiquette and conversational skills, and an entrepreneurial spirit.ย  In addition to a competitive salary and the excitement of an entrepreneurial company, Soleran associates also have FUN!ย  Enjoy the stocked fridge, relaxed dress code, playing a game of catch and the occasional company provided lunch!ย  Come be a part of our exciting and enthusiastic organization!

The Client Support Technician role is an office based position at our headquarters based in Overland Park, Kansas.ย  This is a great opportunity to work in a technology company that is rapidly expanding in the healthcare facility market.ย  Our solutions provide Platform-as-a-Service (PaaS) to a healthcare facility to manage all aspects of their regulatory compliance and day-to-day facility management.ย  Our PaaS solution comes with state-of-the art applications that are intuitive and require minimal initial setup.ย  Our clients love us and we have formed valuable partnerships in the industry.ย  If you are disciplined, energetic, optimistic, creative, and have a sense of humor, you just may have what it takes to join our successful team.

Qualifications

This Role is responsible for:

  • Taking inbound phone calls, emails, and live chat in support of the current client base.
  • Product design and configuration.
  • Product creation and innovation.
  • Database clean-up and maintenance.
  • Happy, personable voice and demeanor with clients.
  • Patience and clear teaching ability of technology to all skill levels.
  • Managing and organizing daily activity in order to achieve weekly goals

Qualifications:

  • Ability to professionally engage a current client, uncover their pain points, problem solve, and effectively assist clients with their needs.
  • Excellent verbal and written skills
  • Strong general computer and technology proficiency
  • Excellent MS Excel proficiency
  • Effective time management skills
  • Self-starter!
Additional Information
All your information will be kept confidential according to EEO guidelines.