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Litigation Collection Specialist Jobs (NOW HIRING)

Blitt and Gaines

Client Litigation Specialist

Phoenix, AZ · On-site

$20 - $24/hr

C. is a leading debt collection law firm with over 30 years of experience representing most of the ... The Client Litigation Specialist serves as a key liaison between clients and internal teams ...

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Infographic showing various Litigation Collection Specialist job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $75,731 per year, or $36.4 per hour.

Client Litigation Specialist

Phoenix, AZ • On-site

Blitt and Gaines
See more jobs at Blitt and Gainesexternal

$20 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Key responsibilities

  • Serve as the primary point of contact for client escalations and inquiries

  • Coordinate with legal, compliance, and operations teams to resolve issues

  • Review, route, and track legal documents such as complaints, motions, and court orders

Job description

Job Type
Full-time
Description
About Blitt and Gaines, P.C.
Blitt and Gaines, P.C. is a leading debt collection law firm with over 30 years of experience representing most of the nation's largest financial institutions. With nine offices across Arizona, Arkansas, Illinois, Indiana, Iowa, Kansas, Missouri, Tennessee, and Wisconsin, our attorneys and support teams deliver high-quality, compliant, and ethical legal services.
At the heart of our firm are people-our clients, our employees, and the partnerships we build. Guided by our philosophy-Collect Compliantly. Litigate Ethically. Lead Effectively. Exceed Expectations. Expect Excellence-we uphold integrity, respect, and fairness in every interaction.
Job Summary:
The Client Litigation Specialist serves as a key liaison between clients and internal teams, supporting escalated legal matters and client service needs. This role is responsible for managing communications, coordinating workflows, and ensuring timely, accurate, and compliant handling of legal inquiries and documentation.
The ideal candidate is detail-oriented, proactive, and client-focused, with the ability to manage sensitive information and navigate multi-jurisdictional processes effectively.
Essential Duties:
  • Serve as the primary point of contact for client escalations and inquiries
  • Communicate with clients regarding case status, documentation, and timelines
  • Coordinate with legal, compliance, and operations teams to resolve issues
  • Review, route, and track legal documents (e.g., complaints, motions, court orders)
  • Monitor escalated matters through resolution, maintaining accurate records and audit trails
  • Ensure timely, professional, and compliant responses to all inquiries
  • Prioritize and manage daily workflow to meet deadlines
  • Assist in drafting client communications, reports, and summaries
  • Transmit legal documents and correspondence to clients
  • Provide regular updates on task status and escalating issues as needed
  • Support continuous improvement efforts related to client service and escalation processes
  • Stay current on state-specific legal requirements and procedure

Knowledge, Skills and Abilities:
  • Strong written and verbal communication skills
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Client-focused mindset with strong interpersonal skills
  • Ability to handle confidential and sensitive information with discretion
  • Working knowledge of legal processes and documentation
  • Proficiency in Microsoft Excel and experience with Collection Master (CLS) or similar case management/database systems
  • Ability to collaborate effectively across team

Requirements
Education and Experience:
  • 2+ years of experience in a legal, banking, collections, or business environment
  • Prior client service experience required
  • Paralegal experience or background preferred
  • Experience in collections or financial services is a plus

What We Offer
Blitt and Gaines, P.C. offers a competitive compensation and benefits package, including:
  • Competitive base pay
  • Paid Time Off (PTO) and Paid Holidays
  • Comprehensive health, dental, vision, and life insurance
  • Short-Term Disability
  • 401(k) retirement plan
  • Profit sharing
  • Professional growth and advancement opportunities

Salary Description
$20 - $24

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