Litigation Claims Adjuster Jobs (NOW HIRING)

Loyalty MGA is seeking an experienced Bilingual Pre-Litigation Adjuster to join our dynamic team onsite. This position offers a hybrid work schedule upon successfully completing the company’s probation period. This role is crucial for managing and resolving insurance claims before they escalate to litigation. If you have expertise in auto insurance claims, negotiation, and customer service, we want to hear from you. This is an excellent opportunity to advance your career in a supportive and fast-paced environment.

Responsibilities:

• Investigate, evaluate, and settle pre-litigation claims efficiently and fairly, including Bodily Injury, Personal Injury Protection, and Property Damage.
• Conduct thorough reviews of case files, policy coverages, and applicable laws to determine claim liability and exposure.
• Communicate and negotiate settlements directly with claimants, attorneys, and other stakeholders.
• Collect and analyze statements, documentation, and evidence from involved parties to support claim resolution.
• Maintain accurate and up-to-date claim files and reserves in compliance with company standards and regulatory requirements.
• Provide exceptional customer service to all internal and external stakeholders, ensuring clear and professional communication.

• Collaborate with the litigation team to transition cases, if necessary, while ensuring seamless handoffs.

• Hold a valid all lines 6-20 license 
• Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements.
• Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders.
• High school diploma or equivalent; bachelor's degree in business, or related field preferred.
• Strong problem-solving skills with a focus on delivering timely and effective resolutions to customer issues.
• Strong organizational and time management skills to handle multiple tasks efficiently.
• Professional, energetic, and ability to thrive in a fast-paced environment and adapt to changing priorities.
• Excellent verbal and written communication skills. Ability to articulate solutions clearly and concisely.

ABOUT US

We are a fast-growing, bilingual insurance agency serving clients across Florida and Texas! Our team helps families and businesses protect what matters most — through auto, home, life, and commercial insurance solutions built around each client’s needs.

We are not your average insurance agency. We invest in our people, recognize performance, and create real paths for growth — from your first day in the office to owning your own location. If you are bilingual, driven, and want a career that rewards your work, you have found the right team.

  WHY JOIN US

We know talented bilingual insurance professionals have options. Here is what makes us different:

  Real base pay  —  Competitive salary based on experience and license held

  Paid Time Off  —  1 week PTO to start, growing with tenure

  Medical Insurance  —  Comprehensive health coverage for you

  Sick Time  —  Dedicated sick time separate from your PTO

  Dental & Vision  —  Comprehensive dental and vision coverage

  Performance Bonus  —  Structured plan tied directly to your results

  Supplemental Plans  —  Voluntary supplemental options available

  Employee Referral  —  Earn rewards for bringing great talent in

  Basic Life Insurance  —  Company-paid life insurance

  Career Growth Path  —  CSR → Agent → Team Lead → Manager → Owner

  401(k) with Match  —  Invest in your retirement savings with us!

  Training & Development  —  Ongoing sales, product, customer service & compliance training

  OUR CORE VALUES

“The harder we work, the luckier we are.”

PROTECT

Safety for our communities

We ensure the safety of our communities by offering robust insurance options for life’s many facets. Quality and comprehensiveness are the hallmarks of our coverage.

HELP

Swift, personalized support

Our agents are ready to assist with any insurance questions, providing swift and personalized support to guide clients through their options.

PROMOTE

Investing in our workforce

We invest in the future of our workforce with career paths and training for aspiring agents, contributing to the growth of the insurance sector.

BUILD

Trust & transparency

Our client relationships are built on trust and transparency, with each interaction tailored to meet individual insurance needs.

EDUCATE & GUIDE

Clarity & empowerment

Clarity and empowerment are the goals of our resources, aimed at helping clients make informed insurance decisions.

PROVIDE

Accessible solutions

We deliver affordable and innovative insurance solutions made readily accessible through tools like our app, enhancing convenience for our clients.