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Listening Jobs in Silver Spring, MD (NOW HIRING)

The Melting Pot

Server

Reston, VA

$25 - $30/hr

Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction. Perks of the Job: * Great pay * Flexible ...

Massage Envy

Massage Therapist

Ellicott City, MD

$60K - $75K/yr

Leadership that listens and advocates * No sales quotas or pressure * Clean, organized clinic * Collaborative, drama-free culture Compensation & Benefits * $60,000-$75,000+ annually * Competitive pay ...

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All JobsListening JobsListening Jobs in Silver Spring, MD

Listening information

See Silver Spring, MD salary details

$10

$30

$67

How much do listening jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for listening in Silver Spring, MD is $30.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.44 and $34.66 per hour, depending on experience, location, and employer.

What is a listening job?

A Listening job involves actively hearing, understanding, and interpreting spoken or written communication to gather insights, provide support, or make informed decisions. This role is common in fields like customer service, counseling, market research, and mediation. Strong listening skills are essential to accurately process information and respond effectively. Depending on the industry, it may also involve summarizing conversations, identifying key themes, or offering thoughtful feedback.

How does active listening contribute to success in customer service roles?

Active listening is crucial in customer service because it helps professionals fully understand customer concerns, respond appropriately, and build strong rapport. By attentively listening, you can accurately identify issues, demonstrate empathy, and provide tailored solutions, which leads to higher customer satisfaction. It also helps reduce misunderstandings and ensures smoother collaboration with teammates when resolving complex problems.

What are the key skills and qualifications needed to thrive as a listening specialist, and why are they important?

To thrive as a Listening Specialist, you need strong active listening skills, attention to detail, and often a relevant background in counseling, customer service, or communications. Familiarity with digital recording tools, transcription software, and customer relationship management (CRM) systems is typically required. Empathy, patience, and strong verbal communication are vital soft skills for building trust and accurately understanding others’ perspectives. These skills and tools are crucial for gathering accurate information, resolving concerns, and fostering positive relationships in client-facing or support roles.

What is the difference between Listening vs Customer Service Representative?

AspectListeningCustomer Service Representative
Required CredentialsNone specific, communication skills beneficialHigh school diploma or equivalent, communication skills
Work EnvironmentVaries; often in educational, counseling, or training settingsCall centers, retail, offices
Industry UsageUsed across education, therapy, coachingCustomer service, retail, hospitality
Common Search/ComparisonListening vs Customer Service Representative

Listening is a skill focused on understanding and processing spoken information, often used in educational, counseling, or training contexts. Customer Service Representatives, on the other hand, engage directly with customers to resolve issues and provide support, typically working in call centers or retail environments. While both roles require strong communication skills, Listening emphasizes comprehension, whereas Customer Service involves active problem-solving and customer interaction.

What job categories do people searching Listening jobs in Silver Spring, MD look for?

The top searched job categories for Listening jobs in Silver Spring, MD are:

Listening jobs near you
Infographic showing various Listening job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $62,618 per year, or $30.1 per hour.

Nutrition and Program Support Specialist

Jobtailor

Baltimore, MD • On-site

$65 - $90/hr

Other

Medical

Posted 18 hours ago

Posted today

Job description

  • Offer comprehensive program and product support through one-on-one consultations via phone, SMS, and email
  • Provide in-depth nutritional, behavioral, exercise, program, and product support to Coaches and Clients
  • Educate Coaches and Clients on medical weight loss, OPTAVIA’s programs, plans, products, and kits
  • Refer Clients to the telehealth partner when appropriate
  • Collect and document health questions reported by Coaches and Clients
  • Maintain a friendly, professional, and caring demeanor in all communications
  • Assist and educate Coaches and Clients on weight loss, weight maintenance, exercise, and behavior modification
  • Collaborate with Registered Dietitian Nutritionists and the Scientific & Clinical Affairs team to provide nutritionally accurate, evidence-based information
  • Support and promote employee-centric corporate wellness programs and healthy lifestyle initiatives
  • Participate in regional events, conventions, conferences, and other assigned duties or projects
  • Manage multiple inquiries efficiently for a high-volume national Client base while maintaining accuracy and service excellence
  • Serve as a subject-matter expert influencing Client outcomes, Coach readiness, and program adherence
Requirements
  • Bachelor’s degree in nutrition, health, or a related wellness field required; alternatively, DTR/NDTR credential accepted
  • 2–3 years of relevant experience in nutrition, wellness, health coaching, or a related field
  • Strong ability to interpret and organize information, apply critical thinking, and deliver guidance across varied knowledge levels
  • Demonstrated empathy, active listening, and professional communication skills
  • Ability to navigate multiple software platforms and maintain confidentiality of sensitive health and company information
  • Highly organized, self-directed, and capable of managing multiple priorities in a remote environment
  • Must maintain a reliable high-speed internet connection
  • Must be able to commute to the Baltimore office upon request
  • Preferred credentials include Dietetic Technician, Registered; Licensed Nutritionist; or certifications such as Health Coach or CPT through ACE, NASM, or similar reputable organizations
  • Travel requirement: up to 5%
Core Competencies

Demonstrates expertise in nutrition and wellness coaching, providing evidence-based support to clients and coaches while maintaining a professional and empathetic communication style. Capable of managing multiple inquiries and collaborating with healthcare professionals to enhance client outcomes.

Highest-signal resume keywords
  • Bachelor's Degree In Nutrition
  • Health Coaching Experience
  • Registered Dietitian Nutritionist Collaboration
  • Empathy And Active Listening
  • Dietetic Technician Credential
Hard Skills
  • Nutritional Support
  • Behavior Modification
  • Exercise Guidance
  • Program Adherence
  • Critical Thinking
  • Information Organization
Soft Skills
  • Professional Communication
  • Empathy
  • Active Listening
  • Self-Directed
  • Organizational Skills
Certifications & Qualifications
  • Dietetic Technician Registered
  • Licensed Nutritionist
  • Health Coach Certification
  • CPT Certification
Industry Keywords
  • Medical Weight Loss
  • Corporate Wellness Programs
  • Healthy Lifestyle Initiatives
  • Client Outcomes
  • High-Volume Client Management
Tools & Technologies
  • Software Platforms
  • Telehealth Systems
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