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Lion Inn Jobs (NOW HIRING)

Scholar Hotels

PBX Phone Receptionist

State College, PA · On-site

$15.75 - $20.75/hr

The PBX Phone Operator/Receptionist serves as the first point of contact for guests and callers of The Nittany Lion Inn, managing all incoming calls with professionalism and courtesy. This role is ...

Red Lion Inn

Cocktail Server

Stockbridge, MA · On-site

$15 - $24/hr

The cocktail server plays a key role in delivering a memorable guest experience by providing attentive, efficient, and polished beverage and light food service throughout Red Lion Inn, focusing on ...

Scholar Hotels

Banquet Cook

State College, PA

$18 - $22.50/hr

Position Overview The Banquet Cook is responsible for the preparation and execution of high-quality food for banquet and catering events at the Nittany Lion Inn. This role supports a high-volume ...

Food Lion

PT Perishable Associate

Fountain Inn, SC · On-site

USA-SC-Fountain Inn-1103 N Main Street Store Code: Store 02840 Market (7238020) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957.

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Lion Inn information

What is the difference between Lion Inn vs Chef?

AspectLion InnChef
CredentialsHospitality certifications, food safetyCulinary degrees, certifications like ServSafe
Work EnvironmentHotels, inns, restaurantsCommercial kitchens, restaurants, hotels
Industry UsageHospitality and lodgingFood service and culinary arts

The Lion Inn typically refers to a hospitality establishment, such as a hotel or inn, where staff may include front desk personnel, housekeepers, and hospitality managers. A Chef, on the other hand, is a culinary professional specializing in food preparation and kitchen management. While both roles are part of the hospitality industry, the Lion Inn focuses on guest services and accommodations, whereas the Chef centers on culinary creation and kitchen operations.

What is a Lion Inn?

A Lion Inn typically refers to a traditional public house or inn named 'The Lion,' which is a common name for pubs and inns in the United Kingdom and other English-speaking countries. These establishments often offer food, drinks, and sometimes accommodation to travelers and locals alike. The name 'Lion' is historically popular due to its association with British heraldry and royalty, symbolizing strength and hospitality. Lion Inns are known for their cozy atmosphere, community feel, and classic pub fare, making them popular gathering spots.

What are the key skills and qualifications needed to thrive as an Innkeeper, and why are they important?

To thrive as an Innkeeper, you need strong hospitality management skills, customer service expertise, and often a background in business or hotel management. Familiarity with property management systems (PMS), booking platforms, and basic accounting software is typically required. Exceptional communication, problem-solving abilities, and attention to detail are vital soft skills in this role. These competencies ensure effective operations, guest satisfaction, and the overall success of the inn.

What are the typical responsibilities and challenges for someone working at a Lion Inn?

Working at a Lion Inn, whether in hospitality, food service, or guest relations, involves a mix of customer service, teamwork, and multitasking. Staff members often handle front desk duties, assist with housekeeping, serve food and beverages, and ensure guests have a comfortable stay. A common challenge is effectively managing busy periods, especially during peak seasons or special events, which requires strong organizational and communication skills. Team collaboration is essential, as staff often work closely to provide seamless service and resolve guest concerns quickly. Overall, the role offers valuable experience in hospitality and can be a stepping stone to supervisory or management positions.
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Lion Inn jobs near you
Infographic showing various Lion Inn job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 27% Part Time, and 1% Temporary. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution.

PBX Phone Receptionist

Scholar Hotels

State College, PA • On-site

$15.75 - $20.75/hr

Full-time

Posted 20 days ago

Job description

Position Summary:

The PBX Phone Operator/Receptionist serves as the first point of contact for guests and callers of The Nittany Lion Inn, managing all incoming calls with professionalism and courtesy. This role is essential in delivering outstanding guest service by efficiently handling hotel switchboard operations, coordinating guest requests, and assisting with administrative and front office duties as needed.

Essential Duties and Responsibilities:

Guest Service & Communication

  • Answer all incoming internal and external calls promptly and professionally, following the hotel’s telephone etiquette standards.

  • Direct calls appropriately to departments or team members.

  • Handle guest inquiries, requests, and concerns with a courteous and helpful approach, escalating as needed.

  • Provide general information about the hotel, local attractions, and dining recommendations.

  • Assist in wake-up calls, messaging, and emergency communication procedures.

  • Maintain confidentiality and privacy standards at all times.

Operational Support

  • Monitor and maintain accurate logs of calls, guest requests, and incident reports.

  • Utilize the property management system (PMS) to look up reservations, verify guest information, or note special requests.

  • Support front desk team with administrative tasks such as filing, preparing reports, and maintaining guest service logs.

  • Communicate service requests or maintenance needs to appropriate departments and follow up to ensure timely resolution.

Teamwork & Professionalism

  • Work collaboratively with front office, housekeeping, engineering, and management teams to ensure smooth communication across departments.

  • Maintain a clean, organized, and professional work environment at the PBX/reception area.

  • Exhibit a warm and welcoming demeanor, acting as a brand ambassador for The Nittany Lion Inn and Scholar Hotels.

Qualifications:

  • High school diploma or equivalent required; some college or hospitality training preferred.

  • Previous experience in a hotel or customer service-related position highly preferred.

  • Excellent verbal communication and active listening skills.

  • Proficient with multi-line phone systems, Microsoft Office, and hotel PMS systems (e.g., Opera, Maestro, etc.)

  • Ability to multitask in a calm and efficient manner during high call volume or emergency situations.

  • Strong interpersonal skills and a commitment to guest service excellence.

Physical Requirements:

  • Ability to sit or stand for extended periods.

  • Manual dexterity to operate phone systems, computers, and office equipment.

  • May occasionally need to lift or move items up to 25 pounds.

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