Line Manager's Job Title: Customer Service Team Leader/Customer Service Manager * Location: Granby (Quebec ) - hybrid * Contract: Permanent - 40h/ week Job Purpose The Customer Service Representative ...
Line Manager's Job Title: Customer Service Team Leader/Customer Service Manager * Location: Granby (Quebec ) - hybrid * Contract: Permanent - 40h/ week Job Purpose The Customer Service Representative ...
At least 10 years as a developer, system analyst, product line manager, or similar roles in the telecom industry. * Experience with element management, network management, and control plane ...
At least 10 years as a developer, system analyst, product line manager, or similar roles in the telecom industry. * Experience with element management, network management, and control plane ...
CA$87.75K - CA$128.70K/yr
Local Business Line Manager - Induction Motors Your role and responsibilities In this role, you will have the opportunity to support the Product Manager in optimizing the offer portfolio and return ...
CA$87.75K - CA$128.70K/yr
Local Business Line Manager - Induction Motors Your role and responsibilities In this role, you will have the opportunity to support the Product Manager in optimizing the offer portfolio and return ...
This is an individual contributor role, which may or may not have line manager responsibilities. You will be a trusted and relied upon partner, respected for your commercial acumen and your ability ...
This is an individual contributor role, which may or may not have line manager responsibilities. You will be a trusted and relied upon partner, respected for your commercial acumen and your ability ...
This is an individual contributor role, which may or may not have line manager responsibilities. You will be a trusted and relied upon partner, respected for your commercial acumen and your ability ...
This is an individual contributor role, which may or may not have line manager responsibilities. You will be a trusted and relied upon partner, respected for your commercial acumen and your ability ...
Camp Manager - Remote Camps
Mistissini, QC · Remote
CA$70K - CA$80K/yr
Support Front Line Managers to ensure financial targets are met or exceeded. * Ensure proper rollout and execution of Operational Programs and the Executional Framework. * Ensure the Scope of Work ...
Camp Manager - Remote Camps
Mistissini, QC · Remote
CA$70K - CA$80K/yr
Support Front Line Managers to ensure financial targets are met or exceeded. * Ensure proper rollout and execution of Operational Programs and the Executional Framework. * Ensure the Scope of Work ...
Senior AI&T Systems Engineer
Montreal, QC · On-site
Act as first-line manager for Non-Conformance Reports (NCRs) and anomalies, supporting or leading Failure Review Boards (FRBs) to ensure robust root-cause analysis and effective corrective action ...
Senior AI&T Systems Engineer
Montreal, QC · On-site
Act as first-line manager for Non-Conformance Reports (NCRs) and anomalies, supporting or leading Failure Review Boards (FRBs) to ensure robust root-cause analysis and effective corrective action ...
Breakfast Line Cook / Cuisinier du déjeuner About us: Playground is an internationally renowned ... You'll ensure the freshness and quality of ingredients, manage your station efficiently, and ...
Quick apply
Breakfast Line Cook / Cuisinier du déjeuner About us: Playground is an internationally renowned ... You'll ensure the freshness and quality of ingredients, manage your station efficiently, and ...
Studio Head - Syllabes
Montreal, QC · On-site
Line manage selected members of staff and provide guidance and motivation to all members of staff to drive maximum performance * Maximise the utilisation of the studios whilst balancing the demands ...
Studio Head - Syllabes
Montreal, QC · On-site
Line manage selected members of staff and provide guidance and motivation to all members of staff to drive maximum performance * Maximise the utilisation of the studios whilst balancing the demands ...
Genetec is looking for a Product Line Specialist to join its Product Line Management team. In this role, you will work at the intersection of technology, sales, and partners, providing technical ...
Quick apply
Genetec is looking for a Product Line Specialist to join its Product Line Management team. In this role, you will work at the intersection of technology, sales, and partners, providing technical ...
Communicate potential problems that could impact quality of the work performed in the laboratory and data reliability and discusses appropriately with line manager. * Performs assigned tasks in a ...
Communicate potential problems that could impact quality of the work performed in the laboratory and data reliability and discusses appropriately with line manager. * Performs assigned tasks in a ...
Organize and manage your pipeline and present to your line manager. Votre mission Nous sommes a la recherche d'un(e) representant(e) au developpement des ventes (SDR) pour rejoindre notre equipe en ...
Organize and manage your pipeline and present to your line manager. Votre mission Nous sommes a la recherche d'un(e) representant(e) au developpement des ventes (SDR) pour rejoindre notre equipe en ...
Genetec is looking for a Product Line Specialist to join its Product Line Management team. In this role, you will work at the intersection of technology, sales, and partners, providing technical ...
Genetec is looking for a Product Line Specialist to join its Product Line Management team. In this role, you will work at the intersection of technology, sales, and partners, providing technical ...
Purpose of position Provide confidential administrative support to Manager, Line Maintenance, and Stores group. Key responsibilities * Build and administer workforce schedules for Line Maintenance ...
Purpose of position Provide confidential administrative support to Manager, Line Maintenance, and Stores group. Key responsibilities * Build and administer workforce schedules for Line Maintenance ...
Purpose of position Provide confidential administrative support to Manager, Line Maintenance, and Stores group. Key responsibilities * Build and administer workforce schedules for Line Maintenance ...
Purpose of position Provide confidential administrative support to Manager, Line Maintenance, and Stores group. Key responsibilities * Build and administer workforce schedules for Line Maintenance ...
The Platform Manager will work closely with the Content Production team, Service Line Managers, and the Learning Experience Design team to align platform capabilities with content production ...
The Platform Manager will work closely with the Content Production team, Service Line Managers, and the Learning Experience Design team to align platform capabilities with content production ...
The Platform Manager will work closely with the Content Production team, Service Line Managers, and the Learning Experience Design team to align platform capabilities with content production ...
The Platform Manager will work closely with the Content Production team, Service Line Managers, and the Learning Experience Design team to align platform capabilities with content production ...
Communicating and discussing issues related to review process with Line Manager/ Project Leader/Designee * Interacting with internal and external stakeholders for resolving issues * Attending and/ or ...
Communicating and discussing issues related to review process with Line Manager/ Project Leader/Designee * Interacting with internal and external stakeholders for resolving issues * Attending and/ or ...
Summary The Line Maintenance Coordinator / Maintenance Controller (AME-MC) is a hybrid operational ... Apply and manage MEL/CDL deferrals, including M-procedures, placarding, operational limitations ...
Summary The Line Maintenance Coordinator / Maintenance Controller (AME-MC) is a hybrid operational ... Apply and manage MEL/CDL deferrals, including M-procedures, placarding, operational limitations ...
Line manage selected members of staff and provide guidance and motivation to all members of staff to drive maximum performance * Maximise the utilisation of the studios whilst balancing the demands ...
Line manage selected members of staff and provide guidance and motivation to all members of staff to drive maximum performance * Maximise the utilisation of the studios whilst balancing the demands ...
Line Manager information
See Quebec salary details
$20.5K - $32.5K
15% of jobs
$39.4K is the 25th percentile. Wages below this are outliers.
$32.5K - $44.5K
18% of jobs
$44.5K - $56.5K
14% of jobs
The median wage is $60.3K / yr.
$56.5K - $68.5K
12% of jobs
$68.5K - $80.5K
8% of jobs
$80.5K - $92.5K
7% of jobs
$95K is the 75th percentile. Wages above this are outliers.
$92.5K - $104.5K
6% of jobs
$104.5K - $116.5K
5% of jobs
$116.5K - $128.5K
6% of jobs
$128.5K - $140.5K
5% of jobs
$140.5K - $152.5K
3% of jobs
$20.5K
$74.9K
$152.5K
How much do line manager jobs pay per year?
What are the key skills and qualifications needed to thrive as a Line Manager, and why are they important?
What are some common challenges faced by Line Managers when balancing team performance and individual development?
What are line managers?

Job description
- Position Job Title: (ENG) Customer Service Representative / (FR) Representant du service clientele
- BG and BU: Amcor Flexibles Europe, Middle East & Africa (AFEMEA)
- Function: Operations
- Sub-Function: Customer Service
- Line Manager's Job Title: Customer Service Team Leader/Customer Service Manager
- Location: Granby (Quebec ) - hybrid
- Contract: Permanent - 40h/ week
Job Purpose
The Customer Service Representative is the central point of contact between our customers and Amcor and is therefore a central figure to deliver the best possible customer experience. This role is to be held by a person who has a very customer centric mindset (both with internal and external customers) and can work independently as part of a local and remote team. The role requires autonomy, a high level of self-organization and the ability to manage and communicate to various stakeholders at different levels by building relationships with internal and external customers. Continuous improvement is a critical part of the role: the right candidate is willing to continuously learn and apply new ways of working while working to improve our service to customer.
Job Dimensions & Scope
Internal & external relationships
- Plant neighbouring functions: quality, supply chain, planning, logistics, production, finance and more
- Central functions including sales, pricing, commercial, customer service, finance
- External customers
Principal Accountabilities
- Manage end to end order management, from order placement through to delivery in our Customer Relationship Management and ERP systems
- Works closely with the following functional areas to monitor customer requirements throughout the order fulfilment process, advising Customers and Sales of any significant delays and helping to provide alternatives to ensure customer expectations are fulfilled and identifying opportunities for value added services.
- Prepares for and leads the yearly, bi-yearly or quarterly performance reviews with customers and neighbouring functions
- Manage any customer request as applicable and shares all customers information including customer forecasts with colleagues from neighbouring functions
- Proactively manage customer finished goods levels and aged inventory in collaboration with neighbouring functions
- Acknowledge customers complaints, enter customer complaints with the data received and ensure the customer receives a prompt feedback
- Initiate return of goods where applicable
- Coordinate the expediting of rush shipments, where necessary and monitors their progress to delivery
- Initiate the request for credit and debit notes in collaboration with the finance function
- Support the disputed invoices process in collaboration with finance and credit collection
- Build the customer knowledge needed to effectively manage the relationship: including service level agreements, contracts, any other useful information
- Continuously strive to improve customer relations with prompt, efficient service, using own initiative to resolve complex problems when they arise.
- Proactively looks for better ways of working in order to ensure we provide the best service possible to our customers
- Other duties as assigned.
Qualifications/Requirements
- Formal Qualifications and Experience
- Experience in a similar position, preferably in a packaging or manufacturing environment
- Strong Excel skills appreciated
- Fluent in English and French
- Specific Skills
- Customer Focused
- Results Orientated
- Excellent interpersonal and communication skills
- Ability to build collaborative relationships
- Excellent time management and organisational skills
- Ability to work as part of a multi structure team
- Self-motivated
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