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Lifeline Director Jobs (NOW HIRING)

Lifeline Vascular Care

RN/ Director of Nursing

Aurora, CO · On-site

$50 - $55/hr

Registered Nurse/ Director of Nursing At Lifeline Vascular Care, we provide the highest quality, most comprehensive and up-to-date care for our patients. Our employees are talented, passionate health ...

Lifeline Connections

Program Director

Bellingham, WA · On-site

$71K - $81K/yr

Lifeline Connections is a community-based behavioral health organization that specializes in ... The Clinical Program Director works closely with the Chief Clinical Officer (CCO) and Chief ...

Lifeline MO

Accountant

Kirksville, MO · On-site

About Lifeline: In 1997, a group of volunteers with a heart for human flourishing founded what is ... Prepares and distributes monthly, quarterly, and annual financial statements to Project Director ...

Lifeline MO

Accountant

Kirksville, MO · On-site

About Lifeline: In 1997, a group of volunteers with a heart for human flourishing founded what is ... Director, Project Manager, and board of directors. • Coordinates financial compliance and ...

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Lifeline Director information

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$41K

$86.6K

$159K

How much do lifeline director jobs pay per year?

As of Sep 13, 2026, the average yearly pay for lifeline director in the United States is $86,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the most commonly searched types of Lifeline jobs?

The most popular types of Lifeline jobs are:

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For Lifeline Director jobs, the most frequently searched job titles are:

Infographic showing various Lifeline Director job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $86,581 per year, or $41.6 per hour.

LIFELINE EMS COMMUNICATIONS CENTER MANAGER

Baltimore, MD • On-site

Johns Hopkins Healthcare
Health Care and Social Assistance • 10K+ employees
Learn more about Johns Hopkins Healthcareexternal

Full-time

Re-posted 23 days ago

Key responsibilities

  • Coordinate, organize, evaluate, and direct the operational components of the Lifeline Communications Center.

  • Evaluate, analyze, and interpret Lifeline operations to ensure alignment with organizational goals and communicate transport processes and outcomes to stakeholders.

  • Supervise and monitor Communications Center staff, including training new personnel, managing schedules, and enforcing policies and procedures.

Johns Hopkins Medicine rating

7.7

Company rating: 7.7 out of 10

Based on 247 frontline employees who took The Breakroom Quiz

Job description

Join a fantastic global healthcare organization!
Employee and Dependent Tuition Assistance
Career growth and development
Affordable and comprehensive benefits package
Required EMT Certification: Must possess a valid Current Maryland Emergency Medical Technician (EMT-B) or higher. Certification, Etc: Current Basic Life Support CPR. LEAN Sigma certification preferred.
Position Summary:
The Lifeline Communications Center Manager is responsible for coordinating, organizing, evaluating, and directing the operational components of the Johns Hopkins Lifeline Communications Center (HopComm). The Communications Center Manager will evaluate, analyze, and interpret Lifeline operations, ensuring that priorities and operations are aligned with the vision and strategic goals of Johns Hopkins Lifeline. The Lifeline Communications Center Manager shall clearly articulate transport processes, outcomes, and benefits to physicians, hospitals, and customers. Reports to the Director of Operations for Lifeline. Serves as the primary point of contact for internal and external customers, including hospital and department leaders, EMS, and transport agencies. Develops and recommends policies, procedures, or programs to improve or enhance the quality, efficiency, and/or effectiveness of Lifeline operations in collaboration with the Lifeline Leadership Team. Works collaboratively with the leadership team of the Capacity Command Center to optimize transport for both inter-hospital and intra-hospital transfers on the East Baltimore campus.
Work Location: 600 N Wolfe St, Baltimore, MD
Work Hours: 8:00 am - 4:30 pm
Education: Bachelor's degree required, Master's degree preferred. Requires a professional level of knowledge of healthcare delivery systems.
Work Experience: Five years full-time (or equivalent) experience as a Medical Dispatcher required. Three years of supervisory experience required. Previous work experience within a hospital-based critical care transport system is preferred.
Knowledge/ Requirements-
  • Requires knowledge of Maryland and District of Columbia EMS systems, protocols, standards, and regulations.
  • Requires general knowledge of department and institutional policies, procedures, and guidelines.
  • Requires working knowledge of radio communications, medical dispatch, and fluency in medical terminology.
  • Requires experience with third-party payers and reimbursement procedures. Requires computer knowledge (hardware and software) specific to the use of email, computer-aided dispatch systems, electronic patient care reporting, data analysis reports, and word processing. Previous work experience within a hospital-based critical care transport system is preferred.
  • Ability to satisfy the role of Transport Coordinator. Analytical skills are required to solve
  • problems, recognize trends, and report outcomes.
  • Ability to analyze department operations and manage multiple work priorities. Established interpersonal skills necessary to interface with department personnel, physicians, and hospital staff.
  • Ability to work within a dynamic environment while maintaining professionalism and department customer service standards.
  • Machines, Tools, Equipment: Radio communications, PC and necessary software, general office and communications equipment.
  • Technical Skills: Knowledge of productivity, financial operations, and reporting systems. Strong communication and presentation skills. Ability to work in an evolving healthcare environment.
  • Budget Responsibility: Effectively utilizes resources within control. In collaboration with the Lifeline Director of Operations, coordinates maintenance of communications equipment, manages supplies, and minimizes overtime to meet the department's needs.
  • Authority/Decision Making - Exercise a high degree of judgment, initiative, discretion, and decision-making.
  • Supervisory Responsibility: Accountable for department performance twenty-four hours/day by motivating, supervising, and monitoring Lifeline Communications Center staff.
  • Accountable to work in a self-directed fashion to achieve personal, departmental, and organizational goals with minimal immediate oversight.
  • Accountable for training new communications personnel in work processes and competencies. Oversight of orientation for new staff to the department.
  • Accountable for preparing payroll; developing and posting schedules in collaboration with the scheduling committee; monitoring attendance; making schedule changes to meet departmental service demands.
  • Accountable for monitoring/enforcing policies and procedures; issuing disciplinary actions under the direction of the Director of Operations for Lifeline.
  • Accountable for identifying, investigating, solving, and reporting operational issues.
  • Accountable for investigating, involving, and reporting problems to appropriate stakeholders.
  • Accountable for maintaining accurate, organized, and current record-keeping.
  • Accountable for providing regular and ad hoc data reports, as required.

WORKING CONDITIONS:
Works in a fast-paced office environment with high call volume and frequent interruptions, while maintaining awareness of surrounding activities.
Work flexible hours with short notice. Available for routine and emergency on-call.
Works well with others, maintains high customer service standards.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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