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Lifeline Customer Service Jobs (NOW HIRING)

Galaxy Distribution LLC

LIFELINE FIELD MARKETING

Bethany, OK · On-site

$19 - $26/hr

LifeLine Field Sales Representative We are hiring highly motivated Lifeline field Representatives ... We are seeking a candidate who ispassionate about helping people and providing customer service.

Galaxy Distribution LLC

LIFELINE FIELD AGENT

Parsons, KS · On-site

Join our team as a Lifeline Field Sales Representative in Oklahoma, California, Kansas, or Kentucky ... This position is perfect for those passionate about customer service and eager to achieve excellent ...

Galaxy Distribution LLC

LIFELINE FIELD AGENT

Hillview, KY · On-site

Join our team as a Lifeline Field Sales Representative in Oklahoma, California, Kansas, or Kentucky ... This position is perfect for those passionate about customer service and eager to achieve excellent ...

Galaxy Distribution LLC

LIFELINE FIELD AGENT

Cadiz, KY · On-site

Join our team as a Lifeline Field Sales Representative in Oklahoma, California, Kansas, or Kentucky ... This position is perfect for those passionate about customer service and eager to achieve excellent ...

Galaxy Distribution LLC

LIFELINE FIELD AGENT

Irvine, KY · On-site

Join our team as a Lifeline Field Sales Representative in Oklahoma, California, Kansas, or Kentucky ... This position is perfect for those passionate about customer service and eager to achieve excellent ...

Galaxy Distribution LLC

LIFELINE FIELD AGENT

Folsom, CA · On-site

Join our team as a Lifeline Field Sales Representative in Oklahoma, California, Kansas, or Kentucky ... This position is perfect for those passionate about customer service and eager to achieve excellent ...

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Lifeline Customer Service information

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How much do lifeline customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for lifeline customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Lifeline Customer Service representative?

Lifeline Customer Service representatives assist customers with questions and issues related to the Lifeline program, a federal benefit that provides discounted phone or internet services to eligible low-income consumers. They help applicants understand eligibility requirements, guide them through the application process, and resolve account or service problems. These representatives also provide support for documentation submission, benefit renewals, and general inquiries to ensure customers receive the assistance they need.

What are the key skills and qualifications needed to thrive as a Lifeline Customer Service representative?

To thrive as a Lifeline Customer Service representative, you need strong communication skills, problem-solving abilities, and a good understanding of Lifeline program guidelines, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and eligibility verification tools is typically required. Patience, empathy, and active listening are essential soft skills for building rapport and handling sensitive customer inquiries. These skills ensure effective support for customers, compliance with program requirements, and a positive overall service experience.

What are some common challenges faced by Lifeline Customer Service representatives, and how can they be managed effectively?

Lifeline Customer Service representatives often encounter challenges such as navigating complex eligibility requirements, explaining program guidelines to customers with varying levels of technical knowledge, and handling a high volume of inquiries. Effectively managing these challenges involves staying up-to-date on Lifeline regulations, developing strong communication and problem-solving skills, and using empathy to address customer concerns. Supportive team environments and ongoing training are also key to helping representatives manage stress and provide accurate, efficient service.

What is the difference between Lifeline Customer Service vs Call Center Customer Service Representative?

AspectLifeline Customer ServiceCall Center Customer Service Representative
CredentialsHigh school diploma or equivalent; training on Lifeline programHigh school diploma or equivalent; training on products/services
Work EnvironmentOffice or remote; focused on Lifeline program supportCall centers; handling various customer inquiries
Industry UsageTelecommunications, government assistance programsVarious industries including retail, tech, finance
Common Search IntentAssistance with Lifeline programGeneral customer service inquiries across industries

While both roles involve customer interaction, Lifeline Customer Service specialists focus specifically on assisting clients with Lifeline assistance programs, whereas Call Center Customer Service Representatives handle a broader range of product or service inquiries across multiple industries.

How to become a Lifeline Customer Service representative?

To become a Lifeline Customer Service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and customer service experience. Employers may require familiarity with telecommunications services and basic computer skills, and some positions may involve training on specific company systems or protocols.

What cities are hiring for Lifeline Customer Service jobs?

Cities with the most Lifeline Customer Service job openings:

What states have the most Lifeline Customer Service jobs?

States with the most job openings for Lifeline Customer Service jobs include:

What are popular job titles related to Lifeline Customer Service jobs?

For Lifeline Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Lifeline Customer Service job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

LIFELINE FIELD AGENT

Muskogee, OK • On-site

Galaxy Distribution LLC
See more jobs at Galaxy Distribution LLCexternal

Full-time

Re-posted 15 days ago

Job description


LifeLine Field Sales Representative Job Description
We are hiring highly motivated Lifeline field Representatives in Oklahoma to join our team. As a Lifeline Representative, you will be responsible for helping qualify customers and enroll them in the Tribal Lifeline Program. We are seeking a candidate who ispassionate about helping people and providing customer service.Would you like to make a difference in your community while earning an exceptional income?
Responsibilities:
• Work events and field marketing events
• Explain the features and benefits of our services to potential customers
• Provide excellent customerservice to existing and potential customers
• Meet or exceedmonthly sales targets
• Keep up-to-date with industry trendsand developments
FOLLOW THE LINK BELOW TO TAKE A SHORT VIDEO INTERVIEW
https://zfrmz.com/HPzuXoaBDNKZosroZQ6F
Requirements
• High school diploma or equivalent; some college courseworkpreferred
• Prior sales experience preferred
• Excellentcommunication and interpersonal skills
• Ability to workindependently and as part of a team
• Strong organizational andtime management skills
• Proficient in Microsoft Office and CRM software
If you are a self-starter with a passion for sales andcustomer service, we encourage you to apply for this excitingopportunity. Join our team and be a part of our mission to providethe best coverage and services to our customers. Apply now!

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