Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation's preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings.
What you will have an opportunity to do:
The Residential Life Mentor is responsible for monitoring our student-athletes and the residence dorms promoting a safe, secure, and healthy environment for their development. This position is based in a coeducational boarding environment and requires the successful candidate to supervise and carry out assigned responsibilities in both male and female dormitories as an essential function of the role.
Position Responsibilities:
Serve as a responsible, adult presence in the dorm. Actively supervise, engage with, and promote social growth and inclusion among students.
Oversee and maintain residence hall, including room checks and headcount.
Promote and maintaining a safe, secure, and healthy living environment
Enforce policies and procedures ensuring that the student-athlete code of conduct is being maintained
Participate and follow up on recreational, educational for student-athletes
Assist student-athletes with learning, character building, community development, and personal well-being
Be aware of student-athletes' daily schedules
Adhere to all company policies, procedures, and business ethic codes
Other duties as assigned
Monitor students in dorms and throughout campus, including wake up and curfew times
Perform regular walkthroughs and inspections of the residence halls working with maintenance, accommodations, and other departments to coordinate and direct upkeep requests
Coordinate with safety and security staff to ensure the security of students and dorms
Assist with housing process including check in/out, early arrivals and opening/closing of dorms
Attend and contribute to department meetings
Attend and participate staff trainings
Assist with orientation and acclimation of student-athletes to student life
Keep detailed notes and daily activity reports
Collaborate with departments including sports, academics, health services for student-athlete's development
Communicate and follow up on conduct expectations of all student-athletes
Communicate and enforce appropriate disciplinary actions for violations
Collaborate and communicate emergency response and crisis management plans for various situations including weather, lockdown, student illness, injury, etc.
Knowledge, Skills and Abilities:
Bachelor's degree or equivalent experience in Education, Child Psychology or related area
Must possess good judgment and sensitivity relating to students of various backgrounds
Ability to handle challenging situations professionally and with sensitivity
Excellent written and verbal communication skills
Excellent guest service skills
Highly organized with the ability to juggle and prioritize multiple projects effectively
Ability to multitask in a fast-paced organization
A superior work ethic
Ability to work collaboratively with colleagues
Preferred Qualifications and Skills:
At least 1 year experience working with students grades 6 through 12
Master's degree in Education, Counseling, Psychology or related area
Experience in education, sports or related area
Experience as a collegiate athlete
Experience with residential life in a boarding school environment and/or summer camps
Experience in counseling, crisis response, and mediation
Experience in a high-pressure, academic/performance setting
First Aid and CPR Certification
Proficient with computers and computer systems
Bilingual
Ability to work flexible hours to include nights, weekends and holidays is required
Must be able to move around campus, which includes gym, turf, fields, stairs, etc.
This role is considered essential and may be required to work during weather emergencies or business closures in order to meet operational requirements
What are we looking for?
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.