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Life Insurance Claims Jobs in Georgia (NOW HIRING)

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Claims Analyst

Thomasville, GA

$15 - $20/hr

Review and analyze life insurance claims for accuracy, completeness, and eligibility * Verify policy details, beneficiary information, and supporting documentation * Identify discrepancies, missing ...

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Life Insurance Claims information

What is a life insurance claims?

A Life Insurance Claims job involves reviewing and processing claims made by beneficiaries after a policyholder's death. Professionals in this role assess policy details, verify documentation, and ensure claims meet policy terms. They may also communicate with beneficiaries, medical professionals, and legal teams to gather necessary information. The goal is to fairly and efficiently process claims while preventing fraud. This position requires attention to detail, knowledge of insurance policies, and strong customer service skills.

What does a life insurance claims professional do?

A Life Insurance Claims professional is primarily responsible for reviewing submitted claims, verifying documentation, and determining benefit eligibility according to policy terms. They communicate regularly with beneficiaries, medical professionals, and internal underwriting or legal teams to gather necessary information and resolve any discrepancies. Day-to-day tasks may also include entering data into claims management systems, investigating potential fraud, and preparing detailed reports. This role often requires balancing multiple cases simultaneously while maintaining a high level of accuracy and empathy when interacting with clients.

What are the key skills and qualifications needed to thrive in life insurance claims?

To excel in Life Insurance Claims, you need a solid understanding of insurance policies, claims processing procedures, and legal compliance, often backed by relevant experience or certifications such as an Associate in Claims (AIC). Familiarity with claims management software, customer relationship management (CRM) systems, and document verification tools is important for efficient workflow. Outstanding attention to detail, problem-solving abilities, and strong interpersonal communication distinguish top performers in this role. These skills enable accurate claim assessment, timely resolutions, and a positive experience for policyholders during sensitive moments.

Is it hard to become a life insurance claims adjuster?

Becoming a life insurance claims adjuster typically requires completing a training program, passing a licensing exam, and gaining relevant experience in insurance or claims handling. The difficulty varies depending on individual background and the state's licensing requirements, but it generally involves understanding insurance policies, investigation skills, and attention to detail.

What are the most commonly searched types of Life Insurance Claims jobs in Georgia?

The most popular types of Life Insurance Claims jobs in Georgia are:

What are popular job titles related to Life Insurance Claims jobs in Georgia?

For Life Insurance Claims jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Life Insurance Claims jobs in Georgia look for?

The top searched job categories for Life Insurance Claims jobs in Georgia are:

What cities in Georgia are hiring for Life Insurance Claims jobs?

Cities in Georgia with the most Life Insurance Claims job openings:

Life Insurance Claims jobs near you
Infographic showing various Life Insurance Claims job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 19% Part Time, 9% Contract, and 3% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Life Insurance Claims Operations Specialist

Infosys McCamish Systems

Atlanta, GA • On-site

Other

Re-posted 16 days ago

Job description

About the Role

We are seeking a detail-oriented and experienced Process Specialist to join our Life Insurance Claims Operations team, supporting a Corporate-Owned Life Insurance (COLI) client. This role sits at the intersection of operational excellence and insurance domain expertise, and is ideal for a professional who thrives in a high-volume, compliance-driven environment.

The successful candidate will bring 3–5 years of hands-on experience in life insurance claims processing, with demonstrated ability to manage complex transactions, resolve exceptions, and maintain quality standards across end-to-end workflows. Prior exposure to COLI claims is a strong differentiator.


Key Responsibilities

  • Perform detailed review and validation of life insurance claims documentation, policy forms, and supporting evidence to ensure completeness, accuracy, and regulatory compliance.
  • Process high-volume, detail-sensitive claims transactions across policy administration systems and workflow tools; research, validate, and resolve discrepancies efficiently.
  • Identify and resolve NIGO (Not In Good Order) items, suspense cases, and pending exceptions while minimizing cycle times and rework.
  • Apply working knowledge of state and federal insurance regulations, internal controls, and privacy standards throughout all claims processing activities.
  • Maintain accurate and audit-ready case notes, documentation, and activity logs to support compliance reviews and client inquiries.
  • Identify trends in errors or exceptions and escalate findings to leadership to drive continuous process improvement.
  • Support UAT, post-release validation, and pilot initiatives for system or process enhancements.
  • Assist with onboarding and knowledge transfer for new team members as needed.
  • Provide back-up coverage across related operational functions and client accounts during peak volume periods.


Required Qualifications

  • 3–5 years of experience in life insurance claims processing operations, with strong command of the end-to-end claims lifecycle.
  • In-depth knowledge of life insurance products including policy lifecycle events: new business, policy changes, disbursements, claims, and regulatory requirements.
  • Proficiency in navigating policy administration systems and workflow platforms in a production environment.
  • Solid understanding of applicable state and federal insurance regulations, compliance checkpoints, and documentation standards.
  • Strong analytical and problem-solving ability; capable of identifying root causes, resolving exceptions, and escalating appropriately.
  • High attention to detail and accuracy with a track record of error-free processing in a regulated environment.
  • Effective communicator with the ability to collaborate across functions including Compliance, Financial Services, and Contact Center teams.

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