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Life Insurance Claims Jobs in California (NOW HIRING)

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How much do life insurance claims jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for life insurance claims in California is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.38 per hour, depending on experience, location, and employer.

What is a life insurance claims?

A Life Insurance Claims job involves reviewing and processing claims made by beneficiaries after a policyholder's death. Professionals in this role assess policy details, verify documentation, and ensure claims meet policy terms. They may also communicate with beneficiaries, medical professionals, and legal teams to gather necessary information. The goal is to fairly and efficiently process claims while preventing fraud. This position requires attention to detail, knowledge of insurance policies, and strong customer service skills.

What does a life insurance claims professional do?

A Life Insurance Claims professional is primarily responsible for reviewing submitted claims, verifying documentation, and determining benefit eligibility according to policy terms. They communicate regularly with beneficiaries, medical professionals, and internal underwriting or legal teams to gather necessary information and resolve any discrepancies. Day-to-day tasks may also include entering data into claims management systems, investigating potential fraud, and preparing detailed reports. This role often requires balancing multiple cases simultaneously while maintaining a high level of accuracy and empathy when interacting with clients.

What are the key skills and qualifications needed to thrive in life insurance claims?

To excel in Life Insurance Claims, you need a solid understanding of insurance policies, claims processing procedures, and legal compliance, often backed by relevant experience or certifications such as an Associate in Claims (AIC). Familiarity with claims management software, customer relationship management (CRM) systems, and document verification tools is important for efficient workflow. Outstanding attention to detail, problem-solving abilities, and strong interpersonal communication distinguish top performers in this role. These skills enable accurate claim assessment, timely resolutions, and a positive experience for policyholders during sensitive moments.

Is it hard to become a life insurance claims adjuster?

Becoming a life insurance claims adjuster typically requires completing a training program, passing a licensing exam, and gaining relevant experience in insurance or claims handling. The difficulty varies depending on individual background and the state's licensing requirements, but it generally involves understanding insurance policies, investigation skills, and attention to detail.

What are popular job titles related to Life Insurance Claims jobs in California?

For Life Insurance Claims jobs in California, the most frequently searched job titles are:

What job categories do people searching Life Insurance Claims jobs in California look for?

The top searched job categories for Life Insurance Claims jobs in California are:

What cities in California are hiring for Life Insurance Claims jobs?

Cities in California with the most Life Insurance Claims job openings:

Life Insurance Claims jobs near you
Infographic showing various Life Insurance Claims job openings in California as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,245 per year, or $23.2 per hour.

Retail Claims Investigator

Rebel Convenience Stores

Upland, CA • On-site

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

We’re looking for a detail-oriented Claims Investigator to support the fair, accurate, and timely resolution of general liability, property damage, and Injury claims across our convenience store and fuel station locations.

In this role, you’ll conduct fact-based investigations, gather evidence, interview involved parties, and provide clear, well-documented findings that support claim decisions. This position partners closely with the Claims Manager and collaborates with internal teams, insurance carriers, third-party administrators, and legal partners.

If you have a background in investigations and enjoy uncovering facts, assessing risk, and supporting sound outcomes, then this may just be the role for you!

What You’ll Do
  • Investigate general liability incidents such as slip/trip and falls or customer injuries
  • Investigate property damage claims involving customers or third-party vendors
  • Investigate carwash incidents involving customer vehicle damage
  • Collect evidence, review documentation, conduct interviews, and analyze surveillance footage
  • Evaluate facts to assess liability, identify root cause, and flag potential fraud or negligence
  • Prepare clear, professional investigative reports for claim evaluation and litigation support
  • Maintain accurate and timely documentation in the claims management system
  • Communicate findings, concerns, and red flags to the General Liability Claims Manager
  • Coordinate with insurance carriers, TPAs, legal counsel, and store-level teams
  • Assist with customer outreach or follow-up as needed


Requirements

What You Bring
  • 2+ years of investigative experience in law enforcement, private investigation, insurance claims, loss prevention, or risk management
  • Strong analytical and critical-thinking skills with the ability to assess liability objectively
  • Professional and confident communication style when interacting with claimants, store teams, and legal partners
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Ability to remain calm and professional in sensitive or high-stress situations
  • Experience reviewing surveillance footage and working with DVR systems is a plus
  • Collaborative mindset with a strong track record of working effectively across teams
  • Bachelor’s degree preferred, or an equivalent combination of education and experience

Pay for this position is $25-$30 an hour DOE

Benefits

  • Medical, Dental, Vision and Life Insurance
  • 401K Plan
  • Paid Time Off