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Life Insurance Call Center Jobs in Ohio (NOW HIRING)

Biz Voice Boost

Call Center Representative

Cincinnati, OH · On-site

$15.25 - $19.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Competitive salary * Health, dental, and vision insurance * Paid time off and holidays

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... Update patient demographic and insurance information accurately within the EMR system using ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$15.75 - $19.75/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... Update patient demographic and insurance information accurately within the EMR system using ...

Southwoods Health

Call Center Specialist

Boardman, OH · On-site

$14 - $17.50/hr

Call Center Specialist Location: Boardman, OH (Main Office - Southwoods Executive Centre) Schedule ... Update patient demographic and insurance information accurately within the EMR system using ...

Fleet Response

Call Center Representative

Hudson, OH · On-site

$16/hr

We offer a comprehensive benefits package, including medical, dental, vision, life insurance ... As a Call Center Representative , you'll play an important role in supporting clients and drivers ...

Synchro Speak

Call Center Agent

Cincinnati, OH

Description We are looking for a motivated and customer-oriented Call Center Agent to join our team ... Comprehensive health, dental, and vision insurance. * Paid time off and holiday benefits.

Fleet Response

Call Center Representative

Hudson, OH · On-site

$14.50 - $18.25/hr

Built from an insurance background with an eye for detail, Fleet Response prides itself on offering ... Call Center Representative. The Call Center Representative is responsible for gathering the ...

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

Some call center/food service experience * Pay Range: $17.00 per hour to $19.00 per hour. Make a ... Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee ...

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

Some call center/food service experience * Pay Range: $17.00 per hour to $19.00 per hour. Make a ... Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee ...

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

Some call center/food service experience * Pay Range: $17.00 per hour to $19.00 per hour. Make a ... Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee ...

Compass Group

CALL CENTER OPERATOR

Garfield Heights, OH · On-site

$19/hr

Some call center/food service experience * Pay Range: $17.00 per hour to $19.00 per hour. Make a ... Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee ...

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Life Insurance Call Center information

What does a typical day look like for someone working in a life insurance call center?

A typical day in a Life Insurance Call Center involves responding to inbound and outbound calls, assisting clients with policy inquiries, processing applications or claims, and explaining policy details or benefits. You may also be responsible for updating client information in databases and collaborating with underwriters or other departments to resolve complex questions. The work environment is fast-paced and team-oriented, with clear performance metrics and opportunities for recognition. This role helps you develop valuable communication and sales skills while contributing to the financial security of clients.

What are the key skills and qualifications needed to thrive in a life insurance call center position, and why are they important?

To thrive in a Life Insurance Call Center role, strong communication abilities, customer service skills, and a high school diploma (or equivalent) are generally required. Familiarity with Customer Relationship Management (CRM) software, call center telephony systems, and occasionally a state insurance license are key technical qualifications. Empathy, patience, active listening, and problem-solving help candidates excel by building rapport with clients and resolving concerns efficiently. These skills are crucial for providing excellent customer experiences, meeting regulatory standards, and achieving sales or service targets in a high-volume environment.

What is a life insurance call center?

A Life Insurance Call Center job involves assisting customers with inquiries about life insurance policies, premiums, claims, and coverage options. Agents may help clients purchase new policies, update existing ones, or navigate the claims process. The role requires strong communication skills, product knowledge, and the ability to provide clear and helpful information. Some positions focus on sales, while others handle customer service or claims support.

What are the most commonly searched types of Life Insurance Call Center jobs in Ohio? The most popular types of Life Insurance Call Center jobs in Ohio are:
What are popular job titles related to Life Insurance Call Center jobs in Ohio? For Life Insurance Call Center jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Life Insurance Call Center jobs in Ohio look for? The top searched job categories for Life Insurance Call Center jobs in Ohio are:
Life Insurance Call Center jobs near you
Infographic showing various Life Insurance Call Center job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 17% Part Time, and 7% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

GDI - Call Center Supervisor

Great Day Improvements: A Family of Brands

Twinsburg, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Great Day Improvements rating

6.2

Company rating: 6.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

37th of 54 rated home improvement suppliers and fitters

Job description

Overview
Great Day Improvements - Call Center Supervisor
As the Call Center Supervisor, you will be responsible for providing excellent customer service by offering helpful solutions to customers' home improvement needs. You will monitor and evaluate the overall performance of the Call Center / Inside Sales department and have direct responsibility for the team during their scheduled shifts.
LOCATION: Twinsburg/Bedford Heights, OH (Hybrid)
Responsibilities
  • Initiating outbound calls to customers who have requested contact and receiving incoming calls from potential customers
  • Handling escalated situations from your team
  • Hands-on supervision of daily operations including scheduling, confirming, and monitoring productivity
  • Handling management activities such as interviewing, training, coaching employees, communicating performance issues with supervisor, and managing performance
  • Identifying employee or customer needs and assisting the management team with creating solutions
  • Communicating issues or needs with other departments as needed

Qualifications
EXPERIENCE:
  • Previous sales and/or marketing experience preferred
  • Proficient in Microsoft Office and previous CRM experience
  • Unrelenting determination to achieve goals for themselves and drive their team to results
  • Positive, entrepreneurial approach each day
  • Ability to work in a fast-paced environment

ADDITIONAL REQUIREMENTS:
  • Proven ability to lead a sales, appointment setting or call center environment
  • Availability consistent with business needs
  • Strong written and verbal communication skills with the ability to convey information to internal and external customers in a clear and concise manner
  • High School Diploma or equivalent. Degree in marketing, sales, or business seen favorably

COMPENSATION AND BENEFITS:
  • Competitive compensation packages
  • Medical, Dental, and Vision Insurance with Plan Options
  • Basic and Voluntary Life and AD&D Insurance for Employee and Family
  • 401(k) Retirement Plan with company match
  • Paid Time Off (PTO). For any vacation, personal, and sick day needs

**Seeking people with supervisor experience in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent (ISA) - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist
GDI is an Equal Employment Opportunity Employer

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