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Library Jobs in Schaumburg, IL (NOW HIRING)

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How much do library jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for library in Schaumburg, IL is $15.45, according to ZipRecruiter salary data. Most workers in this role earn between $11.59 and $17.21 per hour, depending on experience, location, and employer.

What do library workers do?

Library workers assist patrons in finding and borrowing materials, organize and maintain collections, and help with research and technology use. They may also plan educational programs, manage digital resources, and support community events. The specific duties depend on the role, such as librarian, library assistant, or technician, but all focus on making information accessible to the public.

What qualifications do I need to get a job in a library?

Different library jobs have varying qualifications. To become a librarian, you need a master’s degree in either library science or information studies. This is important if you work with students in an academic setting. You also need some research experience and a strong awareness of research procedures and tools. Library technicians and assistants need to have a high school diploma or a GED certificate and strong administrative skills. If you are seeking a job in library computer support, you need at least a bachelor’s degree in information technologies.

What are the key skills and qualifications needed to thrive as a librarian, and why are they important?

To thrive as a Librarian, you typically need a Master’s degree in Library Science (MLS or MLIS), strong research skills, and organizational abilities. Familiarity with library management systems, digital archives, and cataloguing tools like MARC or Dewey Decimal Classification is essential. Excellent communication, customer service, and problem-solving skills help librarians engage diverse patrons and collaborate with colleagues. These competencies ensure effective resource management, support lifelong learning, and enhance community access to information.

What are some common challenges faced by library staff when adapting to digital resources and technology?

Library staff often encounter challenges such as staying current with rapidly evolving digital platforms, assisting patrons with varying levels of tech literacy, and integrating new technologies with existing catalog systems. Balancing traditional library services with digital resource management requires ongoing training and flexibility. However, many libraries provide professional development opportunities and foster a supportive team environment to help staff successfully navigate these changes.

What is the difference between Library vs Archivist?

AspectLibraryArchivist
Required CredentialsLibrary degree or certification, MLS/MLISArchival certification, MLS/MLIS often preferred
Work EnvironmentPublic, academic, or special librariesArchives, museums, historical institutions
Industry UsageInformation management, education, public servicePreservation, historical records, cultural heritage

Libraries and archivists both manage information resources, but libraries focus on providing access to current materials for the public or specific groups, while archivists preserve historical records and rare collections. Understanding these differences helps in choosing the right career path or job search focus.

More about Library jobs

What are the most commonly searched types of Library jobs in Schaumburg, IL?

The most popular types of Library jobs in Schaumburg, IL are:

What are popular job titles related to Library jobs in Schaumburg, IL?

For Library jobs in Schaumburg, IL, the most frequently searched job titles are:

What job categories do people searching Library jobs in Schaumburg, IL look for?

The top searched job categories for Library jobs in Schaumburg, IL are:

What cities near Schaumburg, IL are hiring for Library jobs?

Cities near Schaumburg, IL with the most Library job openings:

Library jobs near you
Infographic showing various Library job openings in Schaumburg, IL as of August 2026, with employment types broken down into 1% Internship, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $32,141 per year, or $15.5 per hour.

Customer Services Assistant- Nichols Library

Naperville Public Library

Naperville, IL • On-site

$18.65/hr

Part-time

Retirement, PTO

Re-posted 17 days ago

Job description

POSITION SUMMARY
The Customer Services Assistant assists customers at the public desk in all areas of Library services, providing consistent, accurate, and timely handling of Library materials for circulation. Provides quality customer service and collaborates with staff to resolve circulation related issues. Contributes to the general order and care of facilities and Library materials.
RESPONSIBILITIES
  • Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
  • Performs customer service activities for the library, including issuance of library cards, processes and routes materials, collects fees, processes Library's & LINKin expired Holds, and shelf reads.
  • Responds to customer requests promptly and courteously referring difficult or unusual requests to the appropriate Library staff with discretion.
  • Assists customers with use of Library equipment, print resources, technology, and online resources.
  • Troubleshoots basic problems with self-check machines, phones, and other departmental equipment.
  • Ensures the quality of the collection material by reviewing materials, processing lost material and routing damaged items to the appropriate department.
  • Facilitates communication concerning building issues with the Facilities Department and Library management.
  • Answers and responds to phone inquiries and/or routes calls to appropriate department.
  • Processes and completes curbside service.
  • Processes Inter-Library Loan (ILL) items and communicates with ILL customers.
  • Inspects and records safety of credit card machines, according to PCI guidelines.
  • Handles and records lost and found materials according to guidelines.
  • Makes announcements over the public address system as needed.
  • Accepts and reviews used material donations, according to guidelines. Maintains Used Book Sale section.
  • Collaborates on programs/projects with other staff, occasionally at other locations.
  • Assists with paging list fulfillment, including pulling, processing, and shelving Holds.
  • Monitors and maintains order in the public areas to ensure a welcoming environment for customers.
  • Assists and completes departmental statistics and reports.
  • Attends and assists with Outreach Library events.
  • May periodically serve as Person In Charge (PIC), providing support for employees, customers, and facility issues.
  • Attends professional development opportunities.

KNOWLEDGE/SKILLS/ABILITIES
  • Demonstrate strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
  • Demonstrates exceptional customer service, providing quality assistance to vendors, customers and staff.
  • Keeps current in relevant technology, uses computer software programs such as Microsoft Office and Outlook and common office equipment to complete tasks/assignments.
  • Uses problem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
  • Uses computer software and common office equipment to complete tasks, keeps current with relevant technology.
  • Service oriented, provides quality customer assistance; establishes and maintains effective relationships with customers and staff.
  • Maintains confidentiality, professionalism, and discretion in situations.
  • Possesses strong technical skills. Familiar with a range of hardware and software technologies.
  • Strong organizational and time management abilities. Complete assignments and projects in a timely manner.
  • Demonstrates appropriate money management responsibilities.
  • Responsive to change and demonstrates adaptability.
  • Takes responsibility for consistent completion and follow-up on all tasks.
  • Maintains a positive approach while tasking in adverse situations.
  • Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

EDUCATION/EXPERIENCE/QUALIFICATIONS
  • High school diploma or equivalent.
  • Minimum two years of customer service experience.
  • Bilingual proficiency a plus.

PHYSICAL DEMANDS/WORK ENVIRONMENT
  • Communicate with staff and customers in person, via email and over the phone.
  • May require either being in a stationary position or moving about for prolonged periods.
  • Moves equipment or library materials weighing up to 35 lbs.
  • Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.

BENEFITS
The benefits for this position include:
  • Annual Vacation Accrual: 2 weeks per year
  • Holidays: 7 days per year
  • Annual Sick Accrual: 12 days per year
  • Up to 5 Personal Days per calendar year prorated based on the hire date
  • Illinois Municipal Retirement Fund (Pension Plan)
  • 12 weeks paid parental leave
  • Training and development opportunities

WORK SCHEDULE
Monday 1 - 5 p.m.
Tuesday 1 - 5 p.m.
Wednesday 5 - 9 p.m.
Thursday OFF
Friday 1 - 5 p.m.
1 Sat/mo. 1 - 5 p.m.
1 weekend/mo.
1 Friday 5 - 9 p.m.
1 Saturday 8:30 a.m. - 5 p.m.
1 Sunday 1 - 5 p.m.
To learn more about us, go to https://www.naperville-lib.org/jobs and Diversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)

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