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Library Science Jobs in Springfield, IL (NOW HIRING)

Pediatric Neurology

Springfield, IL · On-site

$250K - $310K/yr

... scientific collaboration, leadership, and potential publications. Enjoy the autonomy and ... Library and Museum, and the Old State Capitol * Vibrant area with microbreweries, upscale ...

Pediatric Neurology

Springfield, IL · On-site

$250K - $310K/yr

... scientific collaboration, leadership, and potential publications. Enjoy the autonomy and ... Library and Museum, and the Old State Capitol * Vibrant area with microbreweries, upscale ...

Library Science information

See Springfield, IL salary details

$8

$15

$28

How much do library science jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for library science in Springfield, IL is $15.60, according to ZipRecruiter salary data. Most workers in this role earn between $11.68 and $17.40 per hour, depending on experience, location, and employer.

What is library science?

Library science is the field that deals with the organization, management, and dissemination of information resources within libraries and similar institutions. Professionals in library science are responsible for cataloging books and media, helping patrons locate information, and preserving collections. They may also work with digital resources, data management, and information literacy. The field combines elements of information technology, archival science, and customer service to support education and research.

What are the key skills and qualifications needed to thrive as a library science professional?

To thrive in Library Science, you need a solid grounding in information organization, research, and cataloging, typically supported by a master's degree in library science (MLS or MLIS). Familiarity with integrated library systems (ILS), digital archives, and metadata standards like MARC or Dublin Core is essential. Strong interpersonal skills, customer service orientation, and adaptability help professionals assist diverse patrons and manage changing information needs. These skills are crucial for efficiently organizing resources, facilitating information access, and supporting lifelong learning in a rapidly evolving field.

What are some common challenges faced by professionals in library science, and how can they be addressed?

Library science professionals often encounter challenges such as adapting to rapidly evolving technology, managing diverse patron needs, and navigating budget constraints. Staying current with digital resources and library management systems is essential, as is developing strong communication skills to serve a wide range of users. Proactively engaging in professional development, collaborating with colleagues, and seeking innovative ways to deliver services can help address these challenges while enhancing the value libraries provide to their communities.

What is the difference between Library Science vs Archivist?

AspectLibrary ScienceArchivist
Required CredentialsMaster's degree in Library Science or Information ScienceBachelor's or Master's degree in Archival Studies, History, or Library Science
Work EnvironmentPublic, academic, or special librariesArchives, museums, or historical repositories
Employer & Industry UsageLibraries, educational institutions, government agenciesHistorical societies, museums, government archives
Common Search & ComparisonLibrary Science vs Archivist

Library Science and Archivists both work with information management, but Library Science focuses on organizing and providing access to library resources, while Archivists preserve and manage historical records and documents. Their roles often overlap in information organization, but their environments and specific skills differ.

Are there jobs in library science?

Yes, library science professionals such as librarians, archivists, and library technicians are employed in public, academic, special, and school libraries. These roles often require a master's degree in library science or a related field and involve managing collections, assisting users, and organizing information using library management systems.

Is library science a good career?

Library science is a viable career for individuals interested in managing information, assisting users, and organizing collections. It typically requires a master's degree in library science or information studies and involves skills in technology, cataloging, and research. Job prospects can vary based on location and institutional funding, but the field offers opportunities in public, academic, and special libraries.

What do you do with a library science degree?

A library science degree prepares individuals for careers as librarians, archivists, information specialists, or library technicians. These roles involve managing collections, assisting users, organizing information, and using library management systems. Additional certifications or knowledge of digital resources and cataloging standards are often beneficial.

What are popular job titles related to Library Science jobs in Springfield, IL?

For Library Science jobs in Springfield, IL, the most frequently searched job titles are:

What cities near Springfield, IL are hiring for Library Science jobs?

Cities near Springfield, IL with the most Library Science job openings:

Infographic showing various Library Science job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $32,441 per year, or $15.6 per hour.

Customer Account Specialist, FOLIO

EBSCO Information Services

Springfield, IL • On-site

$80K - $115K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information - when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

Your Opportunity

The FOLIO Customer Account Specialist (CAS) will manage a specific group of customers and act as the primary customer support, success, and relationship manager for FOLIO customers. This position will handle all EBSCO related business with specific focus on FOLIO. The FOLIO CAS will work internally with the FOLIO PM, Development, Hosting, and Implementation teams to understand customer needs, gain technical insight in order to provide support, and better understand FOLIO solutions.

What You'll Do

  • Monitor all casework on behalf of a specific group of customers and ensure SLA compliance by diagnosing problems, identifying solutions, and driving issues to timely resolutions.

  • Perform proactive service meetings with customers to prepare them for upcoming FOLIO releases and to provide status updates on support cases, Service Issues, and Enhancement Requests.

  • Collaborate with other internal organizations to communicate, prioritize, and advocate on behalf of customers.

  • Develop and deliver internal training to both Support and Training teams on FOLIO capabilities and maintain FOLIO internal documentation (FAQs).

  • Refine the service delivery model to our FOLIO customers based on revisions to the product, customer expectations, or to improve current service delivery methods on a continuous basis.

  • Evaluate multiple competing factors to form sound judgments and recommendations that balance current and anticipated business needs.

  • Communicate and present library and technical concepts to non-technical professionals.

  • Adjust quickly and effectively to changing priorities and conditions of varied complexity.

Your Team

Global Customer Satisfaction enjoys the flexibility and greater work life balance that working remotely offers. There will be ample resources, tools, training, and support to ensure your success as a FOLIO Customer Account Specialist and your continued development and career growth at EIS.

About You

  • 5+ years in ILS Management/Implementation or Library experience

  • Willingness to submit to and clear a Public Trust background check

What sets you apart

  • Technical knowledge of EBSCO products and API services

  • Master's degree in Library Science or Information Systems, with experience as a systems librarian, data scientist, or similar role.

  • Current Public Trust Background Check

Pay Range

USD $80,985.00 - USD $115,690.00 /Yr.

The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location.

Our Work Policy: We value the balance of remote focus and in-person connection. For all our roles not designated as onsite, candidates living within a 30-mile radius of one of our hub office locations (Ipswich, MA; Birmingham, AL; Contoocook, NH) are required to be on-site one day designated by their team for collaboration and syncs. If you reside outside of this 30-mile range, the position is considered fully remote.

EBSCO provides a generous benefits program including:??

-Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts??

-Retirement Savings Plan

-Paid Parental Leave?

-Holidays and Paid Time Off (PTO)?

-Mentoring program?

And much more! Check it out here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

Not seeing the perfect job?

Join the EBSCO talent community to receive updates on new opportunities that align with your skills and interests - register using the links below:

Experienced Talent Community (https://talent.ebsco.com/exp/talentcommunity/form)

Early Career/Intern Talent Community

Software Powered by ICIMS (https://icims.help/candidate-faq)

Location US-Remote

ID 2026-2045

Category Customer Satisfaction

Position Type Full-Time Regular

Remote Yes