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Library Manager Jobs in Hoffman Estates, IL (NOW HIRING)

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Library Manager information

See Hoffman Estates, IL salary details

$28K

$71.7K

$121.8K

How much do library manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for library manager in Hoffman Estates, IL is $71,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $84,000.00 per year, depending on experience, location, and employer.

What does a library manager do?

A library manager oversees the daily operations of a library. Typical job duties involve coordinating programs and services, ensuring employees and patrons follow library policies, managing the budget, updating library websites, and setting long-term objectives to promote growth. To pursue a career as a library manager, you need a bachelor’s degree in library science, although many library managers also earn a master’s degree. Other qualifications include prior management experience, strong analytical and research skills, and familiarity with all library materials and processes, including books, magazines, and digital resources.

What does a library manager do?

A Library Manager oversees the daily operations of a library, ensuring that resources are well-organized and accessible to patrons. They manage staff, develop library programs, maintain budgets, and handle administrative tasks. Library Managers also work to implement policies, coordinate community outreach, and stay updated with new technologies to improve library services. Their role is essential in fostering a welcoming environment for learning and research.

What are the key skills and qualifications needed to thrive as a library manager, and why are they important?

To thrive as a Library Manager, you need expertise in library science, collection management, and leadership, typically supported by a master's degree in Library Science (MLS) or equivalent. Familiarity with integrated library systems (ILS), cataloging software, and digital resource management tools is essential. Strong organizational, communication, and problem-solving skills help you lead teams and engage the community effectively. These skills ensure the library runs efficiently, meets patrons' needs, and adapts to evolving information landscapes.

How does a library manager typically support and lead their team in adapting to new technologies and services?

Library Managers play a key role in guiding their teams through technological changes, such as implementing new digital catalog systems or launching e-resources. They provide staff training, encourage ongoing learning, and foster a collaborative environment where team members can share insights and troubleshoot challenges together. By staying informed about industry trends and actively involving staff in the transition process, Library Managers help ensure smooth adoption of new tools and maintain high-quality service for patrons.

What is the difference between Library Manager vs Library Assistant?

AspectLibrary ManagerLibrary Assistant
Required CredentialsTypically a Master’s degree in Library Science (MLS) or equivalentHigh school diploma or associate degree; some positions may require a library technician certification
Work EnvironmentLeads library operations, manages staff, and oversees collectionsSupports daily library functions, assists patrons, and maintains collections
Employer & Industry UsageUsed in public, academic, and special libraries for managerial rolesCommon in all library types for support roles
Search & Comparison IntentOften searched for career progression or managerial rolesOften searched for entry-level or support roles

The Library Manager oversees library operations, staff, and collections, requiring advanced education like an MLS. In contrast, the Library Assistant supports daily tasks and assists patrons, usually with less formal education. Both roles are essential in library settings, but they differ significantly in responsibilities and qualifications.

More about Library Manager jobs

What are the most commonly searched types of Library jobs in Hoffman Estates, IL?

The most popular types of Library jobs in Hoffman Estates, IL are:

What are popular job titles related to Library Manager jobs in Hoffman Estates, IL?

For Library Manager jobs in Hoffman Estates, IL, the most frequently searched job titles are:

What job categories do people searching Library Manager jobs in Hoffman Estates, IL look for?

The top searched job categories for Library Manager jobs in Hoffman Estates, IL are:

What cities near Hoffman Estates, IL are hiring for Library Manager jobs?

Cities near Hoffman Estates, IL with the most Library Manager job openings:

Library Manager jobs near you
Infographic showing various Library Manager job openings in Hoffman Estates, IL as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, 5% Temporary, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $71,667 per year, or $34.5 per hour.

Customer Services Assistant- Nichols Library

Naperville, IL • On-site

Naperville Public Library
See more jobs at Naperville Public Libraryexternal

$18.65/hr

Full-time

Retirement, PTO

Re-posted 28 days ago

Job description


POSITION SUMMARY

The Customer Services Assistant assists customers at the public desk in all areas of Library services, providing consistent, accurate, and timely handling of Library materials for circulation. Provides quality customer service and collaborates with staff to resolve circulation related issues. Contributes to the general order and care of facilities and Library materials.

RESPONSIBILITIES

  • Upholds the highest standards of customer service with polite, helpful, and efficient interactions with vendors, customers, and staff.
  • Performs customer service activities for thelibrary,includingissuance oflibrary cards,processesand routesmaterials,collectsfees,processesLibrary's&LINKinexpiredHolds,andshelf reads.
  • Responds to customer requests promptly and courteouslyreferring difficult or unusual requests to the appropriate Librarystaffwithdiscretion.
  • Assistscustomerswith use ofLibrary equipment, print resources, technology,and online resources.
  • Troubleshoots basic problems with self-check machines, phones, and otherdepartmental equipment.
  • Ensures the quality of the collection material by reviewing materials, processing lostmaterialand routing damaged items to theappropriate department.
  • Facilitates communication concerning building issues with the FacilitiesDepartment and Library management.
  • Answers and responds tophoneinquiriesand/orroutescallstoappropriate department.
  • Processesand completescurbside service.
  • Processes Inter-Library Loan(ILL)items and communicates with ILL customers.
  • Inspects and recordssafetyof credit card machines, according to PCI guidelines.
  • Handlesand recordslost and found materials according to guidelines.
  • Makes announcements over the public address system as needed.
  • Acceptsand reviewsused material donations, accordingto guidelines.Maintains Used Book Sale section.
  • Collaborates on programs/projects withother staff,occasionally at other locations.
  • Assistswithpaging list fulfillment, including pulling, processing,and shelvingHolds.
  • Monitors andmaintainsorder in the public areas to ensure a welcoming environment forcustomers.
  • Assistsand completesdepartmentalstatistics and reports.
  • Attends andassistswithOutreach Library events.
  • May periodically serve as PersonInCharge (PIC), providing support for employees, customers, and facility issues.
  • Attends professional development opportunities.


KNOWLEDGE/SKILLS/ABILITIES

  • Demonstrate strong written, verbal communication and interpersonal skills working effectively with diverse cultures, interpersonal styles, abilities, and backgrounds.
  • Demonstrates exceptional customer service, providing qualityassistanceto vendors,customersand staff.
  • Keeps current in relevant technology, uses computer software programs such as Microsoft Office andOutlookand common office equipment to complete tasks/assignments.
  • Usesproblem solving skills to assist in determining priorities and finding timely solutions to departmental or system-wide issues.
  • Uses computer software and common office equipment to complete tasks, keeps current with relevant technology.
  • Service oriented, provides quality customerassistance;establishesand maintains effective relationships with customers and staff.
  • Maintains confidentiality,professionalism,anddiscretionin situations.
  • Possesses strong technical skills. Familiar with a range of hardware and software technologies.
  • Strong organizational and time management abilities. Complete assignments and projectsin a timely manner.
  • Demonstratesappropriatemoneymanagementresponsibilities.
  • Responsive to change anddemonstratesadaptability.
  • Takesresponsibility for consistent completion and follow-up on all tasks.
  • Maintains a positive approachwhiletaskingin adverse situations.
  • Demonstrates a broader understanding of the job and looks for ways to improve Library services and support coworkers.

EDUCATION/EXPERIENCE/QUALIFICATIONS

  • Highschooldiploma or equivalent.
  • Minimumtwoyearsof customer serviceexperience.
  • Bilingualproficiencya plus.

PHYSICAL DEMANDS/WORK ENVIRONMENT

  • Communicate with staff and customers in person, via emailand over the phone.
  • May require either being in a stationary position or moving about for prolonged periods.
  • Moves equipment or library materials weighing up to 35 lbs.
  • Must have reliable means of transportation to attend meetings, conferences, and perform work in other locations.

BENEFITS


The benefits for this position include:

  • Annual Vacation Accrual: 2 weeks per year
  • Holidays: 7 days per year
  • Annual Sick Accrual: 12 days per year
  • Up to 5 Personal Days per calendar year prorated based on the hire date
  • Illinois Municipal Retirement Fund (Pension Plan)
  • 12 weeks paid parental leave
  • Training and development opportunities


WORK SCHEDULE


Monday 1 - 5 p.m.


Tuesday 1 - 5 p.m.


Wednesday 5 - 9 p.m.


Thursday OFF


Friday 1 - 5 p.m.


1 Sat/mo. 1 - 5 p.m.

1 weekend/mo.

1 Friday 5 - 9 p.m.

1 Saturday 8:30 a.m. - 5 p.m.

&

1 Sunday 1 - 5 p.m.



To learn more about us, go tohttps://www.naperville-lib.org/jobsandDiversity, Equity & Inclusion | Naperville Public Library, IL (naperville-lib.org)

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