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Library Director Jobs in Allison, IA (NOW HIRING)

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Library Director information

See Allison, IA salary details

$36.8K

$92.4K

$162.9K

How much do library director jobs pay per year?

As of Sep 5, 2026, the average yearly pay for library director in Allison, IA is $92,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,600.00 and $118,200.00 per year, depending on experience, location, and employer.

What is a library director?

Library Directors are senior administrators responsible for overseeing the operations, staff, and strategic direction of a library or library system. They manage budgets, develop policies, coordinate services, and often represent the library within the community or to governing bodies. Library Directors ensure that the library meets the needs of its users, stays current with technological advancements, and complies with relevant laws and regulations. Their leadership is crucial for the ongoing success and development of the library.

What does a library director do?

A library director oversees the daily operations of a community or public library. The duties of a library director vary, depending on the size of the library. Typical responsibilities include managing librarians and other staff members, organizing shelves, assisting patrons, and supervising library events. As a library director, you may also work closely with the library’s board of directors or other public officials to ensure the library stays on budget while meeting the needs of the community.

What are the key skills and qualifications needed to thrive as a library director, and why are they important?

To thrive as a Library Director, you need expertise in library science, management, budgeting, and strategic planning, typically supported by a Master's in Library Science (MLS/MLIS) and relevant administrative experience. Familiarity with integrated library systems (ILS), digital cataloging tools, and data management platforms is often required. Strong leadership, communication, and community engagement skills help foster a collaborative environment and drive library initiatives. These competencies are crucial for effectively managing library operations, adapting to technological changes, and meeting the evolving needs of patrons and staff.

What are some common challenges faced by library directors when balancing traditional library services with digital transformation initiatives?

Library Directors often encounter the challenge of integrating new technologies and digital resources while maintaining high-quality traditional services like physical collections and community programs. This balancing act can involve budget constraints, staff training needs, and addressing varying patron preferences for print versus digital materials. Directors must also ensure equitable access to digital resources and manage change within their teams, fostering a culture that embraces innovation while honoring the library’s core mission. Open communication and ongoing professional development are key strategies for success in this evolving landscape.
More about Library Director jobs

What cities near Allison, IA are hiring for Library Director jobs?

Cities near Allison, IA with the most Library Director job openings:

Library Director jobs near you
Infographic showing various Library Director job openings in Allison, IA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $92,382 per year, or $44.4 per hour.

Customer Service Director

Texas State Library and Archives Commision

Waterloo, IA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Lead, manage, and communicate the scheduling of parts, service, and warranty work through the operation.

  • Resolve customer dissatisfactions by planning and directing the receipt, investigation, evaluation, and settling of complaints and claims, and follow up with customers.

  • Generate reports to identify customer service and warranty issues by collecting, analyzing, and summarizing information and trends, and recommend changes for operational efficiencies.

Job description

Job Summary of the Customer Service Director: The Customer Service Director is a valued member of the extended leadership team. This job will primarily be responsible for maintaining effective customer service in parts, service, and warranty for customers by utilizing excellent, in-depth knowledge of company products and programs as well as working with team members within the Engineering, Operations, Supply Chain, Quality, and Sales departments.
Job Duties & Responsibilities of the Customer Service Director:
• Overall leader and process manager for customer service team, which includes Parts, Service, and warranty functions.
• Ensure friendly customer service for all incoming 'parts calls'.
• Establish and maintain business logic for the pricing of parts and service for this revenue stream.
• Lead, manage, and communicate the scheduling of parts, service, and warranty work through the operation.
• Resolves customer dissatisfactions by planning and directing the receipt, investigation, evaluation, and settling of complaints and claims; following up with customers; and personally resolving difficult situations.
• Monitor programs and procedures to ensure on-time delivery, customer satisfaction, and sales attainment by registering customer service/warranty calls; tracking response time to resolution,
compiling warranty and financial data; tracking service level agreements.
• Generate quotes and register warranties within established procedures.
• Generate reports for the purpose of identifying customer service and warranty issues by collecting,analyzing, and summarizing information and trends, recommending changes for cost reduction and operational efficiencies.
• Maintains inter- and intradepartmental workflow.
Education & Experience Requirements of the Customer Service Director:
• Bachelor's degree or equivalent experience.
• 5+ years Customer Service, Technical Sales, or Manufacturing Sales experience, or more.
• Experience working in warranty for the heavy equipment industry would be desirable.
• Demonstrated ability to lead people and get results through others.
• Pricing experience is required.
• Lead, manage, and oversee the warranty process; resolve warranty claims by approving or denying based on warranty policy definition and incoming documentation; calculating benefit due; initiating payment or composing denial letter. Maintain warranty claims per sales dollar budget.
• Monitor programs and procedures to ensure on-time delivery, customer satisfaction, and sales
attainment by registering customer service/warranty calls; tracking response time to resolution, compiling warranty and financial data; tracking service level agreements.
• Generate quotes and register warranties within established procedures.
• Generate reports for the purpose of identifying customer service and warranty issues by collecting, analyzing, and summarizing information and trends, recommending changes for cost reduction and operational efficiencies.
• Maintains inter- and intradepartmental workflow.
• Assist with continuous process improvement by leading and participating in projects such as lean, 5-S and Kaizen.
• Perform any other tasks assigned to support and improve the overall operations.
• Responsible for directing, delegating, supervising, organizing, and planning.
• An ability to think ahead and plan.
• The ability to organize and manage multiple priorities.
• Customer service systems development and deployment experience.
• Problem analysis and problem resolution at a functional level.
• Responsible for employee training and development.
• Strong customer orientation.
• Excellent interpersonal and communication skills.
• Strong computer proficiency.

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