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Library Customer Service Assistant Jobs in Prosper, TX

City of McKinney, TX

Library Technician

Mckinney, TX · On-site

$37K - $53K/yr

Library -Hall Opening Date: 08/25/2026 Closing Date: 9/8/2026 5:00 PM Central Summary WORKING FOR ... Assists customers with reference, readers' advisory, circulation, and information services.

Town of Flower Mound

Library Assistant

Flower Mound, TX · On-site

$20.38/hr

Examples of Duties Provides reference and reader advisory services to Library patrons. Provides instruction and assistance in the use of the Library catalog, the Library's print and digital ...

Denny's

Service Assistant

Dallas, TX

$13.75 - $18.50/hr

Responsible for all restaurant sanitation, on the inside and outside of restaurant. Assist server ... Communicating with customers QUALIFICATION STANDARDS * Must work well with others. * Ability to ...

Denny's

Service Assistant

Corinth, TX

$14 - $18.75/hr

Responsible for all restaurant sanitation, on the inside and outside of restaurant. Assist server ... Communicating with customers QUALIFICATION STANDARDS * Must work well with others. * Ability to ...

Clearstream

Bilingual Customer Service Rep

Dallas, TX · On-site

$15.25 - $19.25/hr

RESPONSIBILITIES OF THE POSITION: - Provide friendly customer service - Assist in maintaining a quality showroom - Securing on time payments and collecting on delinquent accounts - Convey information ...

Clearstream

Bilingual Customer Service Rep

Dallas, TX · On-site

$15.25 - $19.25/hr

RESPONSIBILITIES OF THE POSITION: - Provide friendly customer service - Assist in maintaining a quality showroom - Securing on time payments and collecting on delinquent accounts - Convey information ...

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Library Customer Service Assistant information

See Prosper, TX salary details

$10

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How much do library customer service assistant jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for library customer service assistant in Prosper, TX is $18.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.91 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What job categories do people searching Library Customer Service Assistant jobs in Prosper, TX look for?

The top searched job categories for Library Customer Service Assistant jobs in Prosper, TX are:

What cities near Prosper, TX are hiring for Library Customer Service Assistant jobs?

Cities near Prosper, TX with the most Library Customer Service Assistant job openings:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Prosper, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,144 per year, or $18.3 per hour.

Library Technician

City of McKinney, TX

Mckinney, TX • On-site

$37K - $53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Salary : $37,089.24 - $53,780.65 Annually
Location : Human Resources, 401 E Virginia St. McKinney, TX 75069, TX
Job Type: Full Time
Job Number: 252600281
Department: Library -Hall
Opening Date: 08/25/2026
Closing Date: 9/8/2026 5:00 PM Central
Summary
WORKING FOR THE CITY OF MCKINNEY
Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist.
OUR CORE VALUES
City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization.
SUMMARY OF POSITION
Under direct supervision, this position participates in the planning, facilitation, and implementation of various library programs; performs a variety of technical duties; and assists library customers. Responsibilities may differ according to assigned area. Performs other duties as assigned.
Essential Functions/Knowledge, Skills, & Abilities
GENERAL EXPECTATIONS FOR ALL EMPLOYEES
In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees.
  • Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
  • Contribute to a positive work culture.
  • Maintain regular and reliable attendance.
  • Ability to assess his/her work performance or the work performance of the team.
  • Contribute to the development of others and/or the working unit or overall organization.
  • Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities.
  • Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Helps create an environment where customers have the best possible library experience.
  • Assists customers with reference, readers' advisory, circulation, and information services.
  • Assists with development, improvement, and implementation of policies, procedures, workflows, and organizational goals and objectives.
  • Facilitates and participates as an active member on cross-functional teams.
  • Designs, creates, facilitates, and implements engaging public classes, programming, and outreach activities, coordinating library activities with other City departments.
  • Updates web calendar, wiki, and kiosk displays.
  • Troubleshoots print management system and assists with administration of digital resources.
  • Processes interlibrary loans, copy cataloging, accounting, and functions of an integrated library system.
  • Places and receives supply and materials orders.
  • Assists in training new employees and/or volunteers.
  • Stays informed of professional developments and trends.
  • Performs daily cash handling and cash register functions.
  • Processes new and donated materials, and repairs damaged materials.
  • Prepares department-specific statistical reports and/or budget spreadsheets.

OTHER JOB FUNCTIONS:
  • Perform other duties as assigned or directed.

KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS
  • Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.).
  • Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided.
  • Ability to produce desired work outcomes, including quality, quantity, and timeliness.
  • Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.
  • Ability to work in a team environment; contribute as a team member and treat co-workers and customers with respect.
  • Ability to build relationships with all library stakeholders.
  • Flexibility, adaptability, and the ability to lead in an environment of continuous improvement and change.
  • Ability to gather and use evidence and data to inform decisions.
  • Ability to work in an environment where leadership is valued and expected at all levels.
  • Critical thinking in problem solving and decision making.
  • Ability to exercise independent judgment in order to provide input on how to apply policies and procedures to specific situations.
  • Effective communication both orally and in writing.
  • Skill to organize and complete work in a timely manner.
  • Knowledge of basic computer skills
  • Knowledge of alphabetical and numerical filing.
  • Ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Required Qualifications
MINIMUM QUALIFICATIONS
High School diploma or GED
Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.
PREFERRED QUALIFICATIONS
Bilingual preferred, along with some college hours and/or library experience.
CONDITIONS OF EMPLOYMENT
  • Must pass a drug screen and background check.
  • Must have Class C Texas Driver's License
  • Must be able to work a combination of morning, afternoon, evening and weekend hours

Physical Demands/Supplemental
PHYSICAL DEMANDS
Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light to medium weight (10-50 pounds). May also involve the pushing and/or pulling of objects or materials up to one-hundred (100) pounds between. Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communications ability.
WORK ENVIRONMENT
Essential functions are regularly performed without exposure to adverse environmental conditions.
The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.
The City offers a full complement of benefits:
Health Insurance
  • Medical, Dental, Vision Insurance
  • Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA)
  • Mental Health Care and Employee Assistance Program (EAP)
  • City-paid and Voluntary Life Insurance
  • City-paid and Voluntary Long Term Disability Insurance
  • Supplemental Insurance through Aflac
Additional Benefits
  • Legal Services through Legal Shield
  • Tuition Reimbursement (up to $10,000 per year)
  • Wellness Program (earn up to $600 per year)
Retirement
  • Texas Municipal Retirement System (TMRS)
    • Mandatory 7% employee contribution
    • City match 2:1
    • 5 year vesting
    • Retire after 20 years of service, or age 60 with 5 years of service
  • 457(b) Deferred Compensation Plans
Paid Time Off (PTO)
  • Paid Vacation (80 hours per year for new hires; tiered increases after 2 yrs)
  • Sick Leave (135 hours per year for yourself and immediate family)
  • Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foster care)
  • Ten Paid Holidays
  • Personal Day
  • Optional compensatory time for hourly employees
  • Compensatory time for salaried employees

For more detailed information, please see the City of McKinney's

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