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Library Customer Service Assistant Jobs in Concord, NH

City of Manchester

LIBRARY DIRECTOR - LIBRARY

Manchester, NH · On-site

$116.31 - $165.82/hr

... services; * Directly supervises Deputy Library Director, Librarian III, Business Administrator, and Administrative Assistant III positions; * Develops and administers the library budget; presents and ...

Pinkerton Academy

Library Aide

Derry, NH · On-site

$14 - $17/hr

Provide reader's advisory service, research assistance, and computer troubleshooting for staff and students. * Assist in planning and publicizing library activities with a focus on assisting with ...

Pinkerton Academy

Library Aide 2026-2027

Derry, NH · On-site

$14 - $17/hr

Provide reader's advisory service, research assistance, and computer troubleshooting for staff and students. * Assist in planning and publicizing library activities with a focus on assisting with ...

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Library Customer Service Assistant information

See Concord, NH salary details

$11

$20

$28

How much do library customer service assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for library customer service assistant in Concord, NH is $20.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.98 per hour, depending on experience, location, and employer.

What does a library customer service assistant do?

A Library Customer Service Assistant helps library patrons by answering questions, checking books and materials in and out, issuing library cards, and assisting with locating resources. They may also help maintain the organization and cleanliness of the library, process new materials, and support library events and programs. Their role is essential in ensuring a positive and helpful library experience for all visitors.

What are the key skills and qualifications needed to thrive as a library customer service assistant, and why are they important?

To thrive as a Library Customer Service Assistant, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with library catalog systems, basic computer applications, and circulation software is often required. Excellent communication, patience, and problem-solving abilities help you assist diverse patrons and handle inquiries effectively. These skills are essential to ensure efficient library operations, positive user experiences, and support for the community’s informational needs.

What are some common challenges faced by library customer service assistants, and how can they be effectively managed?

Library Customer Service Assistants often encounter challenges such as managing high volumes of patron inquiries, handling overdue or missing materials, and assisting visitors with varying levels of comfort using library technology. Effective communication, patience, and familiarity with library systems are crucial in addressing these situations. Building strong organizational skills and collaborating closely with librarians and other staff members can help streamline problem-solving and ensure a positive experience for patrons.

What is the difference between Library Customer Service Assistant vs Library Clerk?

AspectLibrary Customer Service AssistantLibrary Clerk
Required CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma; often similar certifications
Work EnvironmentPublic and academic libraries, customer-facing rolesPublic, academic, or special libraries, administrative tasks
Employer & Industry UsageLibraries, educational institutions, community centersLibraries, government agencies, educational institutions
Common Search & ComparisonCustomer service, public interaction, assisting visitorsAdministrative support, cataloging, clerical tasks

The Library Customer Service Assistant primarily focuses on assisting visitors, managing checkouts, and providing customer support in library settings. In contrast, a Library Clerk often handles administrative and clerical tasks such as cataloging and record-keeping. Both roles require similar credentials and work in comparable environments, but their core responsibilities differ, with the Customer Service Assistant emphasizing direct public interaction.

What qualifications are needed to be a library customer service assistant?

A library customer service assistant typically needs a high school diploma or equivalent. Strong communication skills, basic computer literacy, and customer service experience are often required; some positions may also prefer familiarity with library management systems or relevant certifications. Specific qualifications can vary by library or organization.

What are popular job titles related to Library Customer Service Assistant jobs in Concord, NH?

For Library Customer Service Assistant jobs in Concord, NH, the most frequently searched job titles are:

What job categories do people searching Library Customer Service Assistant jobs in Concord, NH look for?

The top searched job categories for Library Customer Service Assistant jobs in Concord, NH are:

Library Customer Service Assistant jobs near you
Infographic showing various Library Customer Service Assistant job openings in Concord, NH as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $41,925 per year, or $20.2 per hour.

Library Technical Assistant - Circulation

Saint Anselm College

Manchester, NH • On-site

Other

Re-posted 14 days ago

Job description

Circulation Desk Supervisor

Geisel Library at Saint Anselm College, a private liberal arts college in the Benedictine Catholic tradition, seeks multiple part-time Circulation Desk Supervisors to join their team. Currently shifts are available on Saturday and Sunday evenings as below during the fall 2026 and spring 2027 semesters with the occasional option of other shifts as needed:

Saturday 6:00 pm - 11:00 pm

Sunday 6:00 pm - 12:00 am

Interested candidates should complete the online application and be certain to include a resume, cover letter, and 3 references.

Job Duties

The Circulation Supervisor is responsible for supervising all Circulation Desk operations during assigned hours. This person performs a variety of duties including: assisting library users (students, faculty, staff, guests) with a variety of Circulation Desk needs; supervising Circulation Desk student-assistants; monitoring building conditions and security; maintaining adherence to Circulation policies; working on special projects as assigned; and completing daily shift reports, and closing the library each evening and readying the building for use the next day. Additional hours may be possible throughout the year.

Required Skills
  • Exceptional level of attendance and dependability, including during inclement weather
  • Exceptional customer service abilities and interpersonal skills
  • Ability to address patron concerns and difficulties with tact, courtesy, and sound judgment
  • Ability to communicate effectively with college students and to supervise student workers
  • Ability to work autonomously and successfully with limited direct daily supervision
  • Strong office and computer skills and the ability to learn new procedures
  • Reliability in performing daily tasks/duties as assigned
  • Ability to consider occasional assistance with coverage of other shifts (optional)
  • Ability to lift 30 lbs.
Required Experience

Associate's degree or 2 years of college plus 1 – 2 years of relevant experience, or the equivalent combination of education, experience, and maturity.

Desired Experience
  • Some supervisory experience
  • Library Circulation Desk experience
  • Experience working with automated library computer systems and/or contemporary interfaces.

Successful candidates will be able to assist the college to further its strategic goals for institution-wide diversity and inclusiveness.

Apply